{"id":"settings.what-am-i-agreeing-to-before-pushing-debug-logs","url":"/faq/settings/what-am-i-agreeing-to-before-pushing-debug-logs","category":{"id":"settings","title":"Settings & keep-time"},"subcategory":{"id":"support-diagnostics","title":"Support IDs and diagnostic logs"},"question":"What am I agreeing to before I push debug logs to support?","alt_questions":["Agree & push debug logs","Before you send the bundle confirmations","Debug log terms storage studio","Can I share my Log ID?"],"short_answer":"That the bundle holds logs and system details but not file contents and is kept up to 6 months; that you may send logs from this Mac; and that you'll keep the Log ID private. Then click Agree & push.","answer_markdown":"Three short confirmations appear before anything is sent:\n\n1. **Terms of Service** — you understand the bundle holds the app's logs, chart history and system details but **not the contents of your files**, and that it's kept up to 6 months only to diagnose your issue.\n2. **Disclaimer** — you're the operator of this Mac or have permission, and accept that analysis may reference your Application ID, app and macOS versions, and the folder paths in the logs.\n3. **Confidentiality** — you won't share the Log ID or download link, and support only opens the bundle for this issue and deletes it on request.\n\nClick **Agree & push** to send.","answer_html":"

Three short confirmations appear before anything is sent:

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  1. Terms of Service — you understand the bundle holds the app's logs, chart history and system details but not the contents of your files, and that it's kept up to 6 months only to diagnose your issue.
  2. Disclaimer — you're the operator of this Mac or have permission, and accept that analysis may reference your Application ID, app and macOS versions, and the folder paths in the logs.
  3. Confidentiality — you won't share the Log ID or download link, and support only opens the bundle for this issue and deletes it on request.
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Click Agree & push to send.

","answer_text":"Three short confirmations appear before anything is sent:\n\n1. Terms of Service — you understand the bundle holds the app's logs, chart history and system details but not the contents of your files, and that it's kept up to 6 months only to diagnose your issue.\n2. Disclaimer — you're the operator of this Mac or have permission, and accept that analysis may reference your Application ID, app and macOS versions, and the folder paths in the logs.\n3. Confidentiality — you won't share the Log ID or download link, and support only opens the bundle for this issue and deletes it on request.\n\nClick Agree & push to send.","tags":["support","logs","privacy"],"related":[{"id":"settings.what-is-log-push-mode","question":"What is Log Push mode, and what does it send?","url":"/faq/settings/what-is-log-push-mode"},{"id":"settings.how-long-are-support-log-bundles-kept","question":"How long does Storage Studio keep diagnostic logs I send to support?","url":"/faq/settings/how-long-are-support-log-bundles-kept"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What am I agreeing to before I push debug logs to support? — Storage Studio FAQ","description":"That the bundle holds logs and system details but not file contents and is kept up to 6 months; that you may send logs from this Mac; and that you'll keep the Log ID private. Then click Agree & push.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Settings & keep-time","path":"/faq/settings/"},{"name":"What am I agreeing to before I push debug logs to support?","path":"/faq/settings/what-am-i-agreeing-to-before-pushing-debug-logs"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/settings/what-am-i-agreeing-to-before-pushing-debug-logs","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What am I agreeing to before I push debug logs to support?","alternateName":["Agree & push debug logs","Before you send the bundle confirmations","Debug log terms storage studio","Can I share my Log ID?"],"acceptedAnswer":{"@type":"Answer","text":"Three short confirmations appear before anything is sent:\n\n1. Terms of Service — you understand the bundle holds the app's logs, chart history and system details but not the contents of your files, and that it's kept up to 6 months only to diagnose your issue.\n2. Disclaimer — you're the operator of this Mac or have permission, and accept that analysis may reference your Application ID, app and macOS versions, and the folder paths in the logs.\n3. Confidentiality — you won't share the Log ID or download link, and support only opens the bundle for this issue and deletes it on request.\n\nClick Agree & push to send.","url":"https://storagestudio.us/faq/settings/what-am-i-agreeing-to-before-pushing-debug-logs"}}]},"fragment":"
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Settings & keep-time · Support IDs and diagnostic logs

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What am I agreeing to before I push debug logs to support?

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Short answer: That the bundle holds logs and system details but not file contents and is kept up to 6 months; that you may send logs from this Mac; and that you'll keep the Log ID private. Then click Agree & push.

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Three short confirmations appear before anything is sent:

\n
  1. Terms of Service — you understand the bundle holds the app's logs, chart history and system details but not the contents of your files, and that it's kept up to 6 months only to diagnose your issue.
  2. Disclaimer — you're the operator of this Mac or have permission, and accept that analysis may reference your Application ID, app and macOS versions, and the folder paths in the logs.
  3. Confidentiality — you won't share the Log ID or download link, and support only opens the bundle for this issue and deletes it on request.
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Click Agree & push to send.

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Last reviewed

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Related questions

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Also available as Markdown and JSON.

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