{"id":"settings.what-is-log-push-mode","url":"/faq/settings/what-is-log-push-mode","category":{"id":"settings","title":"Settings & keep-time"},"subcategory":{"id":"support-diagnostics","title":"Support IDs and diagnostic logs"},"question":"What is Log Push mode, and what does it send?","alt_questions":["Storage Studio debug logs upload","Push debug logs storage studio","What is in the debug log bundle?","Does Storage Studio send my files to support?","Log Push mode is ready to turn ON"],"short_answer":"It records detailed diagnostics locally after support enables it; nothing is sent until you click Push debug logs and agree. The bundle holds logs and system details, not file contents, and is kept up to 6 months.","answer_markdown":"Log Push mode lets you send detailed diagnostics to support while they investigate a problem. It only becomes available after support enables it for your install, and you confirm before it starts recording.\n\nOnce on, Storage Studio records verbose diagnostics **locally**; nothing leaves your Mac until you click **Push debug logs** and agree to three short confirmations. The bundle contains the app's logs, chart history and system details — **not the contents of your files**. It's kept on Storage Studio's servers for up to 6 months, used only for your issue, and deleted on request.","answer_html":"

Log Push mode lets you send detailed diagnostics to support while they investigate a problem. It only becomes available after support enables it for your install, and you confirm before it starts recording.

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Once on, Storage Studio records verbose diagnostics locally; nothing leaves your Mac until you click Push debug logs and agree to three short confirmations. The bundle contains the app's logs, chart history and system details — not the contents of your files. It's kept on Storage Studio's servers for up to 6 months, used only for your issue, and deleted on request.

","answer_text":"Log Push mode lets you send detailed diagnostics to support while they investigate a problem. It only becomes available after support enables it for your install, and you confirm before it starts recording.\n\nOnce on, Storage Studio records verbose diagnostics locally; nothing leaves your Mac until you click Push debug logs and agree to three short confirmations. The bundle contains the app's logs, chart history and system details — not the contents of your files. It's kept on Storage Studio's servers for up to 6 months, used only for your issue, and deleted on request.","tags":["support","logs","privacy"],"related":[{"id":"settings.how-do-i-turn-off-log-push-mode","question":"How do I switch off Log Push mode when support is finished?","url":"/faq/settings/how-do-i-turn-off-log-push-mode"},{"id":"settings.what-is-my-application-id","question":"What is my Application ID in Storage Studio, and where do I find it?","url":"/faq/settings/what-is-my-application-id"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What is Log Push mode, and what does it send? — Storage Studio FAQ","description":"It records detailed diagnostics locally after support enables it; nothing is sent until you click Push debug logs and agree. The bundle holds logs and system details, not file contents, and is kept up to 6 months.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Settings & keep-time","path":"/faq/settings/"},{"name":"What is Log Push mode, and what does it send?","path":"/faq/settings/what-is-log-push-mode"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/settings/what-is-log-push-mode","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What is Log Push mode, and what does it send?","alternateName":["Storage Studio debug logs upload","Push debug logs storage studio","What is in the debug log bundle?","Does Storage Studio send my files to support?","Log Push mode is ready to turn ON"],"acceptedAnswer":{"@type":"Answer","text":"Log Push mode lets you send detailed diagnostics to support while they investigate a problem. It only becomes available after support enables it for your install, and you confirm before it starts recording.\n\nOnce on, Storage Studio records verbose diagnostics locally; nothing leaves your Mac until you click Push debug logs and agree to three short confirmations. The bundle contains the app's logs, chart history and system details — not the contents of your files. It's kept on Storage Studio's servers for up to 6 months, used only for your issue, and deleted on request.","url":"https://storagestudio.us/faq/settings/what-is-log-push-mode"}}]},"fragment":"
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Settings & keep-time · Support IDs and diagnostic logs

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What is Log Push mode, and what does it send?

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Short answer: It records detailed diagnostics locally after support enables it; nothing is sent until you click Push debug logs and agree. The bundle holds logs and system details, not file contents, and is kept up to 6 months.

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Log Push mode lets you send detailed diagnostics to support while they investigate a problem. It only becomes available after support enables it for your install, and you confirm before it starts recording.

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Once on, Storage Studio records verbose diagnostics locally; nothing leaves your Mac until you click Push debug logs and agree to three short confirmations. The bundle contains the app's logs, chart history and system details — not the contents of your files. It's kept on Storage Studio's servers for up to 6 months, used only for your issue, and deleted on request.

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