{"id":"settings.what-is-the-pin-and-should-i-rotate-it","url":"/faq/settings/what-is-the-pin-and-should-i-rotate-it","category":{"id":"settings","title":"Settings & keep-time"},"subcategory":{"id":"support-diagnostics","title":"Support IDs and diagnostic logs"},"question":"What is the PIN next to my Application ID, and when should I rotate it?","alt_questions":["Rotate PIN storage studio","storage studio debug PIN","Revoke log upload access","Copy PIN Storage Studio"],"short_answer":"The PIN is the second half of the pair that lets diagnostic logs be sent from your install. Click Rotate in Settings → Notifications to revoke that ability at any time.","answer_markdown":"The PIN is the second half of the pair that allows diagnostic logs to be sent from your install. Anyone with **both** your Application ID and the PIN could push debug logs from it, which is why support asks for both and nobody else should have them.\n\nClick **Rotate** in **Settings → Notifications** whenever you want to revoke that ability — for example once a support case is closed. The old PIN stops working straight away.","answer_html":"

The PIN is the second half of the pair that allows diagnostic logs to be sent from your install. Anyone with both your Application ID and the PIN could push debug logs from it, which is why support asks for both and nobody else should have them.

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Click Rotate in Settings → Notifications whenever you want to revoke that ability — for example once a support case is closed. The old PIN stops working straight away.

","answer_text":"The PIN is the second half of the pair that allows diagnostic logs to be sent from your install. Anyone with both your Application ID and the PIN could push debug logs from it, which is why support asks for both and nobody else should have them.\n\nClick Rotate in Settings → Notifications whenever you want to revoke that ability — for example once a support case is closed. The old PIN stops working straight away.","tags":["support","pin","privacy"],"related":[{"id":"settings.what-is-my-application-id","question":"What is my Application ID in Storage Studio, and where do I find it?","url":"/faq/settings/what-is-my-application-id"},{"id":"settings.how-do-i-turn-off-log-push-mode","question":"How do I switch off Log Push mode when support is finished?","url":"/faq/settings/how-do-i-turn-off-log-push-mode"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What is the PIN next to my Application ID, and when should I rotate it? — Storage Studio FAQ","description":"The PIN is the second half of the pair that lets diagnostic logs be sent from your install. Click Rotate in Settings → Notifications to revoke that ability at any time.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Settings & keep-time","path":"/faq/settings/"},{"name":"What is the PIN next to my Application ID, and when should I rotate it?","path":"/faq/settings/what-is-the-pin-and-should-i-rotate-it"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/settings/what-is-the-pin-and-should-i-rotate-it","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What is the PIN next to my Application ID, and when should I rotate it?","alternateName":["Rotate PIN storage studio","storage studio debug PIN","Revoke log upload access","Copy PIN Storage Studio"],"acceptedAnswer":{"@type":"Answer","text":"The PIN is the second half of the pair that allows diagnostic logs to be sent from your install. Anyone with both your Application ID and the PIN could push debug logs from it, which is why support asks for both and nobody else should have them.\n\nClick Rotate in Settings → Notifications whenever you want to revoke that ability — for example once a support case is closed. The old PIN stops working straight away.","url":"https://storagestudio.us/faq/settings/what-is-the-pin-and-should-i-rotate-it"}}]},"fragment":"
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Settings & keep-time · Support IDs and diagnostic logs

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What is the PIN next to my Application ID, and when should I rotate it?

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Short answer: The PIN is the second half of the pair that lets diagnostic logs be sent from your install. Click Rotate in Settings → Notifications to revoke that ability at any time.

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The PIN is the second half of the pair that allows diagnostic logs to be sent from your install. Anyone with both your Application ID and the PIN could push debug logs from it, which is why support asks for both and nobody else should have them.

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Click Rotate in Settings → Notifications whenever you want to revoke that ability — for example once a support case is closed. The old PIN stops working straight away.

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Last reviewed

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Related questions

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