---
id: settings.why-is-the-apple-intelligence-switch-greyed-out
url: https://storagestudio.us/faq/settings/why-is-the-apple-intelligence-switch-greyed-out
category: "Settings & keep-time"
subcategory: "Interface, Dock and Apple Intelligence"
question: "Why is the Apple Intelligence switch greyed out or saying it isn't ready?"
alt_questions:
  - "Apple Intelligence not available in Storage Studio"
  - "storage studio says apple intelligence is getting ready"
  - "Apple Intelligence is turned off on this Mac message"
  - "Why can't I enable smart suggestions?"
  - "Storage Studio apple intelligence downloading model"
short_answer: "The note under the switch explains why: Apple Intelligence is off in System Settings, macOS is still downloading its model, or this Mac can't run it. Storage Studio uses built-in suggestions meanwhile."
tags: ["apple intelligence", "interface", "troubleshooting"]
related: ["https://storagestudio.us/faq/settings/what-are-the-sections-in-storage-studio-settings"]
applies_to: "macos>=26"
last_reviewed: 2026-10-01
---

# Why is the Apple Intelligence switch greyed out or saying it isn't ready?

The note under the switch in **Settings → Interface** tells you which of these applies:

- **Turned off on this Mac** — Apple Intelligence is disabled in macOS. Click **Open System Settings…** to turn it on there.
- **Getting ready** — macOS is still downloading its on-device model. Storage Studio uses its built-in suggestions until that finishes, then switches over by itself.
- **Isn't available on this Mac** — this Mac or macOS version can't run Apple Intelligence, so the switch is greyed out.

In every case the app works the same; only the wording of suggestions is simpler.