{"id":"troubleshooting.bridge-transfer-failed","url":"/faq/troubleshooting/bridge-transfer-failed","category":{"id":"troubleshooting","title":"Troubleshooting & messages"},"subcategory":{"id":"device-messages","title":"Bridge and device messages"},"question":"What should I do when a Bridge transfer failed?","alt_questions":["bridge transfer failed","file didn't arrive on other device bridge","send to device failed storage studio","bridge send failed"],"short_answer":"The file didn't finish arriving — usually the other device slept, went offline, or lacked space. Check both are awake with room, then send again.","answer_markdown":"A file you sent over Bridge didn't finish arriving. The most common causes are the other device going to sleep or offline mid-transfer, or the receiving side refusing it (for example, not enough space there).\n\n### What to do\n1. Check both devices are awake and connected.\n2. Make sure the receiving device has room for the file.\n3. Send it again. Note that \"Sent\" on your side means it was attempted — check it arrived on the other device.","answer_html":"

A file you sent over Bridge didn't finish arriving. The most common causes are the other device going to sleep or offline mid-transfer, or the receiving side refusing it (for example, not enough space there).

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### What to do 1. Check both devices are awake and connected. 2. Make sure the receiving device has room for the file. 3. Send it again. Note that "Sent" on your side means it was attempted — check it arrived on the other device.

","answer_text":"A file you sent over Bridge didn't finish arriving. The most common causes are the other device going to sleep or offline mid-transfer, or the receiving side refusing it (for example, not enough space there).\n\nWhat to do\n1. Check both devices are awake and connected.\n2. Make sure the receiving device has room for the file.\n3. Send it again. Note that \"Sent\" on your side means it was attempted — check it arrived on the other device.","tags":["bridge","transfer","failed"],"related":[{"id":"troubleshooting.bridge-reconnecting-no-response","question":"What does \"Reconnecting… (no response)\" mean for a Bridge device?","url":"/faq/troubleshooting/bridge-reconnecting-no-response"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What should I do when a Bridge transfer failed? — Storage Studio FAQ","description":"The file didn't finish arriving — usually the other device slept, went offline, or lacked space. Check both are awake with room, then send again.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Troubleshooting & messages","path":"/faq/troubleshooting/"},{"name":"What should I do when a Bridge transfer failed?","path":"/faq/troubleshooting/bridge-transfer-failed"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/troubleshooting/bridge-transfer-failed","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What should I do when a Bridge transfer failed?","alternateName":["bridge transfer failed","file didn't arrive on other device bridge","send to device failed storage studio","bridge send failed"],"acceptedAnswer":{"@type":"Answer","text":"A file you sent over Bridge didn't finish arriving. The most common causes are the other device going to sleep or offline mid-transfer, or the receiving side refusing it (for example, not enough space there).\n\nWhat to do\n1. Check both devices are awake and connected.\n2. Make sure the receiving device has room for the file.\n3. Send it again. Note that \"Sent\" on your side means it was attempted — check it arrived on the other device.","url":"https://storagestudio.us/faq/troubleshooting/bridge-transfer-failed"}}]},"fragment":"
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Troubleshooting & messages · Bridge and device messages

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What should I do when a Bridge transfer failed?

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Short answer: The file didn't finish arriving — usually the other device slept, went offline, or lacked space. Check both are awake with room, then send again.

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A file you sent over Bridge didn't finish arriving. The most common causes are the other device going to sleep or offline mid-transfer, or the receiving side refusing it (for example, not enough space there).

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### What to do 1. Check both devices are awake and connected. 2. Make sure the receiving device has room for the file. 3. Send it again. Note that "Sent" on your side means it was attempted — check it arrived on the other device.

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Last reviewed

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Related questions

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