{"id":"troubleshooting.cloud-drive-stopped-repair","url":"/faq/troubleshooting/cloud-drive-stopped-repair","category":{"id":"troubleshooting","title":"Troubleshooting & messages"},"subcategory":{"id":"cloud-and-transfers","title":"Cloud accounts and transfers"},"question":"What does \"The cloud drive stopped — tap Repair to reconnect\" mean?","alt_questions":["the cloud drive stopped tap repair to reconnect","the cloud drive stopped responding use remount repair","cloud drive missing from finder sidebar","cloud accounts disappeared from finder storage studio"],"short_answer":"The Cloud Drive location in Finder stopped responding (often after sleep or a network change). Click Repair to reconnect it — no files in your accounts are touched.","answer_markdown":"Cloud Drive shows your accounts in Finder's sidebar as one location. That location stopped responding — often after sleep, a network change, or one account timing out — so Finder can't list it.\n\nClick **Repair** (or **Remount / Repair**) where the message appears. Storage Studio reconnects the location without touching any files in your accounts. If one account keeps failing, check that it doesn't need signing in again in **Remotes & Accounts**.","answer_html":"

Cloud Drive shows your accounts in Finder's sidebar as one location. That location stopped responding — often after sleep, a network change, or one account timing out — so Finder can't list it.

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Click Repair (or Remount / Repair) where the message appears. Storage Studio reconnects the location without touching any files in your accounts. If one account keeps failing, check that it doesn't need signing in again in Remotes & Accounts.

","answer_text":"Cloud Drive shows your accounts in Finder's sidebar as one location. That location stopped responding — often after sleep, a network change, or one account timing out — so Finder can't list it.\n\nClick Repair (or Remount / Repair) where the message appears. Storage Studio reconnects the location without touching any files in your accounts. If one account keeps failing, check that it doesn't need signing in again in Remotes & Accounts.","tags":["cloud drive","finder","repair"],"related":[{"id":"troubleshooting.signed-in-but-account-couldnt-be-saved","question":"What does \"You signed in successfully, but the account couldn't be saved\" mean?","url":"/faq/troubleshooting/signed-in-but-account-couldnt-be-saved"},{"id":"troubleshooting.cloud-file-cant-be-opened-on-web","question":"Why can't some cloud files be opened on the web from Storage Studio?","url":"/faq/troubleshooting/cloud-file-cant-be-opened-on-web"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What does \"The cloud drive stopped — tap Repair to reconnect\" mean? — Storage Studio FAQ","description":"The Cloud Drive location in Finder stopped responding (often after sleep or a network change). Click Repair to reconnect it — no files in your accounts are touched.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Troubleshooting & messages","path":"/faq/troubleshooting/"},{"name":"What does \"The cloud drive stopped — tap Repair to reconnect\" mean?","path":"/faq/troubleshooting/cloud-drive-stopped-repair"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/troubleshooting/cloud-drive-stopped-repair","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What does \"The cloud drive stopped — tap Repair to reconnect\" mean?","alternateName":["the cloud drive stopped tap repair to reconnect","the cloud drive stopped responding use remount repair","cloud drive missing from finder sidebar","cloud accounts disappeared from finder storage studio"],"acceptedAnswer":{"@type":"Answer","text":"Cloud Drive shows your accounts in Finder's sidebar as one location. That location stopped responding — often after sleep, a network change, or one account timing out — so Finder can't list it.\n\nClick Repair (or Remount / Repair) where the message appears. Storage Studio reconnects the location without touching any files in your accounts. If one account keeps failing, check that it doesn't need signing in again in Remotes & Accounts.","url":"https://storagestudio.us/faq/troubleshooting/cloud-drive-stopped-repair"}}]},"fragment":"
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Troubleshooting & messages · Cloud accounts and transfers

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What does "The cloud drive stopped — tap Repair to reconnect" mean?

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Short answer: The Cloud Drive location in Finder stopped responding (often after sleep or a network change). Click Repair to reconnect it — no files in your accounts are touched.

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Cloud Drive shows your accounts in Finder's sidebar as one location. That location stopped responding — often after sleep, a network change, or one account timing out — so Finder can't list it.

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Click Repair (or Remount / Repair) where the message appears. Storage Studio reconnects the location without touching any files in your accounts. If one account keeps failing, check that it doesn't need signing in again in Remotes & Accounts.

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