---
id: troubleshooting.code-is-wrong-or-has-expired
url: https://storagestudio.us/faq/troubleshooting/code-is-wrong-or-has-expired
category: "Troubleshooting & messages"
subcategory: "Licence, trial and sign-in messages"
question: "What does \"That code is wrong or has expired\" mean when I verify my email?"
alt_questions:
  - "that code is wrong or has expired storage studio"
  - "trial verification code not working"
  - "email code invalid storage studio"
  - "that code doesn't match check your email"
short_answer: "The code doesn't match the latest one sent, or it has expired. Use the newest email's code (requesting again cancels older ones), or ask for a fresh code."
tags: ["verification code", "trial", "email"]
related: ["https://storagestudio.us/faq/troubleshooting/code-issued-for-a-different-mac", "https://storagestudio.us/faq/troubleshooting/too-many-attempts-try-later"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# What does "That code is wrong or has expired" mean when I verify my email?

The code you entered doesn't match the latest one sent to your email, or it's too old to use. Codes are single-use and short-lived.

### What to do
1. Use the **most recent** email — requesting a new code makes the older ones stop working.
2. Type it carefully, or copy it from the email.
3. If it has expired, request a fresh code and use it straight away.