---
id: troubleshooting.destination-holds-backup-with-different-passphrase
url: https://storagestudio.us/faq/troubleshooting/destination-holds-backup-with-different-passphrase
category: "Troubleshooting & messages"
subcategory: "Backup messages"
question: "Why can't a new backup start at a destination locked with a different passphrase?"
alt_questions:
  - "this destination already holds a backup that was locked with a different passphrase"
  - "use change destination to pick it again"
  - "backup destination different passphrase"
  - "new backup can't start here"
short_answer: "That place already holds a backup encrypted with a different passphrase, so a new one can't start there. Use Change destination, or enter the original passphrase to reconnect."
tags: ["backup", "destination", "passphrase"]
related: ["https://storagestudio.us/faq/troubleshooting/changing-backup-passphrase-deletes-versions", "https://storagestudio.us/faq/troubleshooting/switching-backup-destination-starts-fresh"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Why can't a new backup start at a destination locked with a different passphrase?

The place you picked already contains a backup encrypted with a different passphrase. Two backups can't share that spot, so a new one can't start there.

Use **Change destination** and pick a different folder or bucket — or pick the same one again through Change destination, which starts a fresh, separate backup alongside the old one. If the existing backup is yours, enter its original passphrase to reconnect instead.