{"id":"troubleshooting.drive-says-not-set-up-fresh-install","url":"/faq/troubleshooting/drive-says-not-set-up-fresh-install","category":{"id":"troubleshooting","title":"Troubleshooting & messages"},"subcategory":{"id":"drive-messages","title":"Drive connection and drive messages"},"question":"How do I fix a drive that shows \"Not configured\" in Services?","alt_questions":["external drive not configured storage studio","services says not configured drive","add one in setup to enable larger relocations","storage studio works fine without an external drive"],"short_answer":"No external drive is set up yet. Storage Studio still clears caches without one; to move apps and folders, plug in a drive and choose it from the More menu.","answer_markdown":"\"Not configured\" simply means no external drive has been set up yet. Storage Studio works without one — you can still clear caches and free space — but moving big apps and folders needs a fast external drive.\n\nTo add one, plug it in and choose your drive from the **More** menu (or re-run setup there). Storage Studio prepares a small folder layout on it and marks it so it can recognise it later.\n\nSee [setting up a drive](/faq/external-drives/).","answer_html":"

"Not configured" simply means no external drive has been set up yet. Storage Studio works without one — you can still clear caches and free space — but moving big apps and folders needs a fast external drive.

\n

To add one, plug it in and choose your drive from the More menu (or re-run setup there). Storage Studio prepares a small folder layout on it and marks it so it can recognise it later.

\n

See setting up a drive.

","answer_text":"\"Not configured\" simply means no external drive has been set up yet. Storage Studio works without one — you can still clear caches and free space — but moving big apps and folders needs a fast external drive.\n\nTo add one, plug it in and choose your drive from the More menu (or re-run setup there). Storage Studio prepares a small folder layout on it and marks it so it can recognise it later.\n\nSee setting up a drive.","tags":["drive setup","services"],"related":[{"id":"troubleshooting.storage-studio-folder-missing-on-drive","question":"Why does it say the Storage Studio folder on my drive is missing or unmarked?","url":"/faq/troubleshooting/storage-studio-folder-missing-on-drive"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"How do I fix a drive that shows \"Not configured\" in Services? — Storage Studio FAQ","description":"No external drive is set up yet. Storage Studio still clears caches without one; to move apps and folders, plug in a drive and choose it from the More menu.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Troubleshooting & messages","path":"/faq/troubleshooting/"},{"name":"How do I fix a drive that shows \"Not configured\" in Services?","path":"/faq/troubleshooting/drive-says-not-set-up-fresh-install"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/troubleshooting/drive-says-not-set-up-fresh-install","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"How do I fix a drive that shows \"Not configured\" in Services?","alternateName":["external drive not configured storage studio","services says not configured drive","add one in setup to enable larger relocations","storage studio works fine without an external drive"],"acceptedAnswer":{"@type":"Answer","text":"\"Not configured\" simply means no external drive has been set up yet. Storage Studio works without one — you can still clear caches and free space — but moving big apps and folders needs a fast external drive.\n\nTo add one, plug it in and choose your drive from the More menu (or re-run setup there). Storage Studio prepares a small folder layout on it and marks it so it can recognise it later.\n\nSee setting up a drive.","url":"https://storagestudio.us/faq/troubleshooting/drive-says-not-set-up-fresh-install"}}]},"fragment":"
\n
\n\n\n\n\n
\n
\n

Troubleshooting & messages · Drive connection and drive messages

\n

How do I fix a drive that shows "Not configured" in Services?

\n

Short answer: No external drive is set up yet. Storage Studio still clears caches without one; to move apps and folders, plug in a drive and choose it from the More menu.

\n

"Not configured" simply means no external drive has been set up yet. Storage Studio works without one — you can still clear caches and free space — but moving big apps and folders needs a fast external drive.

\n

To add one, plug it in and choose your drive from the More menu (or re-run setup there). Storage Studio prepares a small folder layout on it and marks it so it can recognise it later.

\n

See setting up a drive.

\n\n

Last reviewed

\n\n

Related questions

\n

Also available as Markdown and JSON.

\n
"}