{"id":"troubleshooting.files-removed-by-another-app-before-copy-finished","url":"/faq/troubleshooting/files-removed-by-another-app-before-copy-finished","category":{"id":"troubleshooting","title":"Troubleshooting & messages"},"subcategory":{"id":"moves-and-copies","title":"Moves and copies that didn't finish"},"question":"Why does it say some files were removed by another app before the copy finished?","alt_questions":["some files were removed by another app before the copy finished","files vanished during copy","move incomplete files disappeared","files deleted while moving storage studio"],"short_answer":"Another app deleted some files mid-copy (common with caches). Nothing was lost — run the move again, or clear busy caches instead of moving them.","answer_markdown":"While Storage Studio was copying the folder, another app deleted some of the files in it — common for caches and temporary files that apps clean up on their own. Nothing was lost: the files that vanished were removed by that app, not by Storage Studio, and your original is safe.\n\n### What to do\n- Simply run the move again; it will copy what's there now.\n- If the folder is a cache that changes constantly, it may not be worth moving — clearing it with Free Up Space is often the better option.\n\nSee [freeing up space](/faq/freeing-space/).","answer_html":"

While Storage Studio was copying the folder, another app deleted some of the files in it — common for caches and temporary files that apps clean up on their own. Nothing was lost: the files that vanished were removed by that app, not by Storage Studio, and your original is safe.

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### What to do - Simply run the move again; it will copy what's there now. - If the folder is a cache that changes constantly, it may not be worth moving — clearing it with Free Up Space is often the better option.

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See freeing up space.

","answer_text":"While Storage Studio was copying the folder, another app deleted some of the files in it — common for caches and temporary files that apps clean up on their own. Nothing was lost: the files that vanished were removed by that app, not by Storage Studio, and your original is safe.\n\nWhat to do\n- Simply run the move again; it will copy what's there now.\n- If the folder is a cache that changes constantly, it may not be worth moving — clearing it with Free Up Space is often the better option.\n\nSee freeing up space.","tags":["files vanished","cache","move"],"related":[{"id":"troubleshooting.files-changed-while-being-copied","question":"What does \"Some files changed while they were being copied\" mean?","url":"/faq/troubleshooting/files-changed-while-being-copied"},{"id":"troubleshooting.copy-didnt-match-the-original-move-stopped","question":"What does \"The copy didn't match the original closely enough to be sure it's complete\" mean?","url":"/faq/troubleshooting/copy-didnt-match-the-original-move-stopped"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"Why does it say some files were removed by another app before the copy finished? — Storage Studio FAQ","description":"Another app deleted some files mid-copy (common with caches). Nothing was lost — run the move again, or clear busy caches instead of moving them.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Troubleshooting & messages","path":"/faq/troubleshooting/"},{"name":"Why does it say some files were removed by another app before the copy finished?","path":"/faq/troubleshooting/files-removed-by-another-app-before-copy-finished"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/troubleshooting/files-removed-by-another-app-before-copy-finished","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"Why does it say some files were removed by another app before the copy finished?","alternateName":["some files were removed by another app before the copy finished","files vanished during copy","move incomplete files disappeared","files deleted while moving storage studio"],"acceptedAnswer":{"@type":"Answer","text":"While Storage Studio was copying the folder, another app deleted some of the files in it — common for caches and temporary files that apps clean up on their own. Nothing was lost: the files that vanished were removed by that app, not by Storage Studio, and your original is safe.\n\nWhat to do\n- Simply run the move again; it will copy what's there now.\n- If the folder is a cache that changes constantly, it may not be worth moving — clearing it with Free Up Space is often the better option.\n\nSee freeing up space.","url":"https://storagestudio.us/faq/troubleshooting/files-removed-by-another-app-before-copy-finished"}}]},"fragment":"
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Troubleshooting & messages · Moves and copies that didn't finish

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Why does it say some files were removed by another app before the copy finished?

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Short answer: Another app deleted some files mid-copy (common with caches). Nothing was lost — run the move again, or clear busy caches instead of moving them.

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While Storage Studio was copying the folder, another app deleted some of the files in it — common for caches and temporary files that apps clean up on their own. Nothing was lost: the files that vanished were removed by that app, not by Storage Studio, and your original is safe.

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### What to do - Simply run the move again; it will copy what's there now. - If the folder is a cache that changes constantly, it may not be worth moving — clearing it with Free Up Space is often the better option.

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See freeing up space.

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Last reviewed

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Related questions

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