---
id: troubleshooting.how-to-read-job-insights
url: https://storagestudio.us/faq/troubleshooting/how-to-read-job-insights
category: "Troubleshooting & messages"
subcategory: "Background service, pauses and self-healing"
question: "How do I find out why a background job failed?"
alt_questions:
  - "job insights storage studio"
  - "background activity failed job"
  - "where to see storage studio errors"
  - "most runs succeed didn't finish"
  - "job needs attention storage studio"
short_answer: "Open More → Job Insights. Each background job has a card with its last outcome, last run time and any problems, explained in plain English."
tags: ["job insights", "failed", "background"]
related: ["https://storagestudio.us/faq/troubleshooting/everything-looks-stuck", "https://storagestudio.us/faq/troubleshooting/transfers-queued-may-be-delayed"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# How do I find out why a background job failed?

Open **More → Job Insights**. Each background job — moves, app moves, cloud transfers, clean-ups, local snapshots and the storage watch — has one card showing its last outcome, when it last ran, and any problems, with the reason recorded in plain English.

A card that says some runs **didn't finish** is telling you the job mostly works but had failures; open it to read the specific reason before retrying.