{"id":"troubleshooting.intel-mac-stays-on-4-17-1","url":"/faq/troubleshooting/intel-mac-stays-on-4-17-1","category":{"id":"troubleshooting","title":"Troubleshooting & messages"},"subcategory":{"id":"update-messages","title":"Updates and installing"},"question":"Why doesn't my Intel Mac get Storage Studio updates?","alt_questions":["storage studio intel mac no updates","is storage studio still supported on intel","update not offered intel mac","Check Now finds nothing on my Intel Mac"],"short_answer":"Storage Studio is for Apple silicon Macs only. An Intel Mac is never offered an update it can't run, and there's no Intel download; what you moved to your drives stays where it is.","answer_markdown":"Storage Studio is built for **Apple silicon** Macs only, and Intel Macs aren't supported. Every version we publish now needs Apple silicon, so an Intel Mac is never offered an update it can't run — installing one would only produce an app macOS refuses to open. There is no version to download for Intel Macs.\n\nNothing you moved with Storage Studio is affected: folders and apps on your external drive stay where they are.\n\nTo check which chip your Mac has, choose **Apple menu → About This Mac** and look for **Chip** (Apple silicon) or **Processor** (Intel).","answer_html":"<p>Storage Studio is built for <strong>Apple silicon</strong> Macs only, and Intel Macs aren&#39;t supported. Every version we publish now needs Apple silicon, so an Intel Mac is never offered an update it can&#39;t run — installing one would only produce an app macOS refuses to open. There is no version to download for Intel Macs.</p>\n<p>Nothing you moved with Storage Studio is affected: folders and apps on your external drive stay where they are.</p>\n<p>To check which chip your Mac has, choose <strong>Apple menu → About This Mac</strong> and look for <strong>Chip</strong> (Apple silicon) or <strong>Processor</strong> (Intel).</p>","answer_text":"Storage Studio is built for Apple silicon Macs only, and Intel Macs aren't supported. Every version we publish now needs Apple silicon, so an Intel Mac is never offered an update it can't run — installing one would only produce an app macOS refuses to open. There is no version to download for Intel Macs.\n\nNothing you moved with Storage Studio is affected: folders and apps on your external drive stay where they are.\n\nTo check which chip your Mac has, choose Apple menu → About This Mac and look for Chip (Apple silicon) or Processor (Intel).","tags":["intel","apple silicon","update"],"related":[{"id":"troubleshooting.update-required-before-it-can-run","question":"Why does Storage Studio say it needs to update before it can run?","url":"/faq/troubleshooting/update-required-before-it-can-run"},{"id":"troubleshooting.couldnt-reach-update-server","question":"What does \"Couldn't reach the update server\" mean?","url":"/faq/troubleshooting/couldnt-reach-update-server"}],"applies_to":"all","last_reviewed":"2026-10-29","title":"Why doesn't my Intel Mac get Storage Studio updates? — Storage Studio FAQ","description":"Storage Studio is for Apple silicon Macs only. An Intel Mac is never offered an update it can't run, and there's no Intel download; what you moved to your drives stays where it is.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Troubleshooting & messages","path":"/faq/troubleshooting/"},{"name":"Why doesn't my Intel Mac get Storage Studio updates?","path":"/faq/troubleshooting/intel-mac-stays-on-4-17-1"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/troubleshooting/intel-mac-stays-on-4-17-1","inLanguage":"en","dateModified":"2026-10-29","mainEntity":[{"@type":"Question","name":"Why doesn't my Intel Mac get Storage Studio updates?","alternateName":["storage studio intel mac no updates","is storage studio still supported on intel","update not offered intel mac","Check Now finds nothing on my Intel Mac"],"acceptedAnswer":{"@type":"Answer","text":"Storage Studio is built for Apple silicon Macs only, and Intel Macs aren't supported. Every version we publish now needs Apple silicon, so an Intel Mac is never offered an update it can't run — installing one would only produce an app macOS refuses to open. There is no version to download for Intel Macs.\n\nNothing you moved with Storage Studio is affected: folders and apps on your external drive stay where they are.\n\nTo check which chip your Mac has, choose Apple menu → About This Mac and look for Chip (Apple silicon) or Processor (Intel).","url":"https://storagestudio.us/faq/troubleshooting/intel-mac-stays-on-4-17-1"}}]},"fragment":"<div class=\"wrap fl-wrap\"><div class=\"fl-layout\"><aside class=\"fl-side\" aria-label=\"FAQ topics\"><details open><summary>All topics</summary><ul class=\"fl-tree\"><li><a href=\"/faq/getting-started/\">Getting started</a> <span>70</span></li><li><a href=\"/faq/freeing-space/\">Freeing up space</a> <span>182</span></li><li><a href=\"/faq/moving-folders/\">Moving folders</a> <span>144</span></li><li><a href=\"/faq/apps/\">Apps</a> <span>146</span></li><li><a href=\"/faq/external-drives/\">External drives</a> <span>169</span></li><li><a href=\"/faq/finder-location/\">Finding things in Finder</a> <span>70</span></li><li><a href=\"/faq/cloud-accounts/\">Cloud accounts</a> <span>158</span></li><li><a href=\"/faq/icloud/\">iCloud &amp; iCloud Photos</a> <span>168</span></li><li><a href=\"/faq/data-transfers/\">Data Transfers</a> <span>119</span></li><li><a href=\"/faq/backups/\">Backups &amp; restore points</a> <span>126</span></li><li><a href=\"/faq/delta-drive/\">Delta Drive, Delta Trust &amp; My Drive</a> <span>125</span></li><li><a href=\"/faq/bridge-devices/\">Bridge &amp; your devices</a> <span>111</span></li><li><a href=\"/faq/duplicates/\">Duplicate files</a> <span>74</span></li><li><a href=\"/faq/junk-yard/\">Junk Yard</a> <span>113</span></li><li><a href=\"/faq/tuhi-assistant/\">Tuhi, your storage assistant</a> <span>105</span></li><li><a href=\"/faq/settings/\">Settings &amp; keep-time</a> <span>88</span></li><li><a href=\"/faq/performance-battery/\">Performance &amp; battery</a> <span>62</span></li><li><a href=\"/faq/privacy-safety/\">Privacy &amp; safety</a> <span>85</span></li><li><a href=\"/faq/licensing-payments/\">Licensing &amp; payments</a> <span>131</span></li><li class=\"fl-open\"><a href=\"/faq/troubleshooting/\" aria-current=\"true\">Troubleshooting &amp; messages</a> <span>180</span><ul><li><a href=\"/faq/troubleshooting/#moves-and-copies\">Moves and copies that didn&#39;t finish</a> <span>33</span></li><li><a href=\"/faq/troubleshooting/#drive-messages\">Drive connection and drive messages</a> <span>12</span></li><li><a href=\"/faq/troubleshooting/#permissions\">Permissions and Full Disk Access</a> <span>5</span></li><li><a href=\"/faq/troubleshooting/#background-service\">Background service, pauses and self-healing</a> <span>12</span></li><li><a href=\"/faq/troubleshooting/#space-messages\">Free space and clean-up messages</a> <span>19</span></li><li><a href=\"/faq/troubleshooting/#apps-messages\">Moving, offloading and restoring apps</a> <span>9</span></li><li><a href=\"/faq/troubleshooting/#undo-and-restore\">Undo, move back and Recycle Vault</a> <span>20</span></li><li><a href=\"/faq/troubleshooting/#cloud-and-transfers\">Cloud accounts and transfers</a> <span>9</span></li><li><a href=\"/faq/troubleshooting/#backup-messages\">Backup messages</a> <span>9</span></li><li><a href=\"/faq/troubleshooting/#delta-messages\">Delta Drive and Delta Trust messages</a> <span>18</span></li><li><a href=\"/faq/troubleshooting/#licence-messages\">Licence, trial and sign-in messages</a> <span>13</span></li><li class=\"fl-on\"><a href=\"/faq/troubleshooting/#update-messages\">Updates and installing</a> <span>7</span></li><li><a href=\"/faq/troubleshooting/#device-messages\">Bridge and device messages</a> <span>2</span></li><li><a href=\"/faq/troubleshooting/#app-behaviour\">Storage Studio itself</a> <span>9</span></li><li><a href=\"/faq/troubleshooting/#getting-help\">Getting help</a> <span>3</span></li></ul></li><li><a href=\"/faq/comparisons/\">Comparisons &amp; alternatives</a> <span>75</span></li><li><a href=\"/faq/mac-storage-basics/\">Mac storage basics</a> <span>315</span></li></ul></details></aside><div class=\"fl-main\"><nav class=\"fl-crumbs\" aria-label=\"Breadcrumb\"><ol><li><a href=\"/\">Home</a></li><li><a href=\"/faq/\">FAQ</a></li><li><a href=\"/faq/troubleshooting/\">Troubleshooting &amp; messages</a></li><li aria-current=\"page\">Why doesn&#39;t my Intel Mac get Storage Studio updates?</li></ol></nav>\n<form class=\"fl-search\" action=\"/faq/search\" method=\"get\" role=\"search\" data-fl-search>\n<label class=\"fl-visually-hidden\" for=\"fl-q\">Search the FAQ</label>\n<input id=\"fl-q\" type=\"search\" name=\"q\" value=\"\" placeholder=\"Search 2,816 questions…\" autocomplete=\"off\" spellcheck=\"false\">\n<button type=\"submit\">Search</button>\n<div class=\"fl-suggest\" role=\"listbox\" hidden></div>\n</form>\n<article class=\"fl-entry\">\n<p class=\"eyebrow fl-eyebrow\"><a href=\"/faq/troubleshooting/\">Troubleshooting &amp; messages</a> · <a href=\"/faq/troubleshooting/#update-messages\">Updates and installing</a></p>\n<h1>Why doesn&#39;t my Intel Mac get Storage Studio updates?</h1>\n<p class=\"fl-short\"><strong>Short answer:</strong> Storage Studio is for Apple silicon Macs only. An Intel Mac is never offered an update it can&#39;t run, and there&#39;s no Intel download; what you moved to your drives stays where it is.</p>\n<div class=\"fl-answer\"><p>Storage Studio is built for <strong>Apple silicon</strong> Macs only, and Intel Macs aren&#39;t supported. Every version we publish now needs Apple silicon, so an Intel Mac is never offered an update it can&#39;t run — installing one would only produce an app macOS refuses to open. There is no version to download for Intel Macs.</p>\n<p>Nothing you moved with Storage Studio is affected: folders and apps on your external drive stay where they are.</p>\n<p>To check which chip your Mac has, choose <strong>Apple menu → About This Mac</strong> and look for <strong>Chip</strong> (Apple silicon) or <strong>Processor</strong> (Intel).</p></div>\n\n<p class=\"fl-meta\">Last reviewed <time datetime=\"2026-10-29\">October 29, 2026</time></p>\n\n<section class=\"fl-related\"><h2>Related questions</h2><ul><li><a href=\"/faq/troubleshooting/update-required-before-it-can-run\">Why does Storage Studio say it needs to update before it can run?</a></li><li><a href=\"/faq/troubleshooting/couldnt-reach-update-server\">What does &quot;Couldn&#39;t reach the update server&quot; mean?</a></li></ul></section>\n<p class=\"fl-formats\">Also available as <a href=\"/faq/troubleshooting/intel-mac-stays-on-4-17-1.md\">Markdown</a> and <a href=\"/faq/troubleshooting/intel-mac-stays-on-4-17-1.json\">JSON</a>.</p>\n</article></div></div></div>"}