---
id: troubleshooting.no-trial-found-on-this-mac
url: https://storagestudio.us/faq/troubleshooting/no-trial-found-on-this-mac
category: "Troubleshooting & messages"
subcategory: "Licence, trial and sign-in messages"
question: "What does \"No trial was found on this Mac\" mean?"
alt_questions:
  - "no trial was found on this mac"
  - "extend trial no trial found"
  - "trial missing storage studio"
short_answer: "There's no trial registered on this Mac to extend — it was never started here, or a licence is already active. Start the trial first, or activate your licence."
tags: ["trial", "extension"]
related: ["https://storagestudio.us/faq/troubleshooting/trial-extensions-not-available", "https://storagestudio.us/faq/troubleshooting/mac-already-has-a-license"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# What does "No trial was found on this Mac" mean?

You tried to extend a trial, but this Mac doesn't have one registered — usually because the trial was never started here, or the Mac already has a licence.

Start the free trial from the welcome screen (or **Settings → License**) first. If you already bought Storage Studio, activate your licence instead.