---
id: troubleshooting.offers-arent-enabled
url: https://storagestudio.us/faq/troubleshooting/offers-arent-enabled
category: "Troubleshooting & messages"
subcategory: "Licence, trial and sign-in messages"
question: "What does \"Offers aren't currently enabled\" mean?"
alt_questions:
  - "offers aren't currently enabled please check back later"
  - "free offer not available"
  - "claim offer not working storage studio"
short_answer: "Offers aren't open right now, so a claim can't be completed — nothing is wrong with your Mac. You can still use the trial or choose a plan."
tags: ["offer", "licence"]
related: ["https://storagestudio.us/faq/troubleshooting/offer-already-claimed", "https://storagestudio.us/faq/troubleshooting/trial-extensions-not-available"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# What does "Offers aren't currently enabled" mean?

Offers aren't open at the moment, so a claim can't be completed right now. This isn't a problem with your Mac, your email address or your details — nothing you change will make the claim go through until offers reopen.

You can still use the free trial or choose a plan. See [pricing](https://storagestudio.us/pricing).