{"id":"troubleshooting.original-no-longer-available-versions-untouched","url":"/faq/troubleshooting/original-no-longer-available-versions-untouched","category":{"id":"troubleshooting","title":"Troubleshooting & messages"},"subcategory":{"id":"undo-and-restore","title":"Undo, move back and Recycle Vault"},"question":"What does \"The original is no longer available. Your copy and every earlier version are untouched\" mean?","alt_questions":["the original is no longer available your copy and every earlier version are untouched","original file missing backup","source deleted versions still safe"],"short_answer":"The original was moved, renamed or deleted, but the existing copy and all earlier versions are untouched. Point the job at the new location, or restore from a version.","answer_markdown":"The file or folder that a job was copying from no longer exists in its original place — it was moved, renamed or deleted. The copy that job had already made, and every earlier version, are left exactly as they were.\n\nIf the original was moved on purpose, point the job at its new location. If it was deleted by mistake, restore it from those versions.","answer_html":"

The file or folder that a job was copying from no longer exists in its original place — it was moved, renamed or deleted. The copy that job had already made, and every earlier version, are left exactly as they were.

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If the original was moved on purpose, point the job at its new location. If it was deleted by mistake, restore it from those versions.

","answer_text":"The file or folder that a job was copying from no longer exists in its original place — it was moved, renamed or deleted. The copy that job had already made, and every earlier version, are left exactly as they were.\n\nIf the original was moved on purpose, point the job at its new location. If it was deleted by mistake, restore it from those versions.","tags":["versions","source missing"],"related":[{"id":"troubleshooting.earlier-copy-didnt-survive-intact","question":"What does \"That earlier copy didn't survive intact, so it wasn't restored\" mean?","url":"/faq/troubleshooting/earlier-copy-didnt-survive-intact"},{"id":"troubleshooting.folder-isnt-on-this-mac-any-more","question":"Why does Storage Studio say a folder isn't on this Mac any more?","url":"/faq/troubleshooting/folder-isnt-on-this-mac-any-more"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What does \"The original is no longer available. Your copy and every earlier version are untouched\" mean? — Storage Studio FAQ","description":"The original was moved, renamed or deleted, but the existing copy and all earlier versions are untouched. Point the job at the new location, or restore from a version.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Troubleshooting & messages","path":"/faq/troubleshooting/"},{"name":"What does \"The original is no longer available. Your copy and every earlier version are untouched\" mean?","path":"/faq/troubleshooting/original-no-longer-available-versions-untouched"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/troubleshooting/original-no-longer-available-versions-untouched","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What does \"The original is no longer available. Your copy and every earlier version are untouched\" mean?","alternateName":["the original is no longer available your copy and every earlier version are untouched","original file missing backup","source deleted versions still safe"],"acceptedAnswer":{"@type":"Answer","text":"The file or folder that a job was copying from no longer exists in its original place — it was moved, renamed or deleted. The copy that job had already made, and every earlier version, are left exactly as they were.\n\nIf the original was moved on purpose, point the job at its new location. If it was deleted by mistake, restore it from those versions.","url":"https://storagestudio.us/faq/troubleshooting/original-no-longer-available-versions-untouched"}}]},"fragment":"
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Troubleshooting & messages · Undo, move back and Recycle Vault

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What does "The original is no longer available. Your copy and every earlier version are untouched" mean?

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Short answer: The original was moved, renamed or deleted, but the existing copy and all earlier versions are untouched. Point the job at the new location, or restore from a version.

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The file or folder that a job was copying from no longer exists in its original place — it was moved, renamed or deleted. The copy that job had already made, and every earlier version, are left exactly as they were.

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If the original was moved on purpose, point the job at its new location. If it was deleted by mistake, restore it from those versions.

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Last reviewed

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Related questions

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