{"id":"troubleshooting.pair-cant-be-restored-side-unavailable","url":"/faq/troubleshooting/pair-cant-be-restored-side-unavailable","category":{"id":"troubleshooting","title":"Troubleshooting & messages"},"subcategory":{"id":"undo-and-restore","title":"Undo, move back and Recycle Vault"},"question":"What does \"Can't restore this pair — side unavailable\" mean in Data Parking?","alt_questions":["can't restore this pair left side unavailable","can't restore this pair right side unavailable","both sides unavailable data parking","data parking pair missing"],"short_answer":"One or both paired places can't be reached — a drive unplugged, a folder renamed, or an account signed out. Reconnect it, or pair the new location.","answer_markdown":"Data Parking remembers the two places you paired (for example, a folder on your Mac and one on your drive or a cloud account). When it reopens, one or both of those places can't be reached — a drive isn't connected, a folder was renamed, or a cloud account needs signing in again.\n\nReconnect the drive or account, then pick the pair again. If a folder was renamed or removed, pair the new location instead.","answer_html":"

Data Parking remembers the two places you paired (for example, a folder on your Mac and one on your drive or a cloud account). When it reopens, one or both of those places can't be reached — a drive isn't connected, a folder was renamed, or a cloud account needs signing in again.

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Reconnect the drive or account, then pick the pair again. If a folder was renamed or removed, pair the new location instead.

","answer_text":"Data Parking remembers the two places you paired (for example, a folder on your Mac and one on your drive or a cloud account). When it reopens, one or both of those places can't be reached — a drive isn't connected, a folder was renamed, or a cloud account needs signing in again.\n\nReconnect the drive or account, then pick the pair again. If a folder was renamed or removed, pair the new location instead.","tags":["data parking","pair"],"related":[{"id":"troubleshooting.send-here-both-panes-selected","question":"Why does Send here say it can't tell which side is the source?","url":"/faq/troubleshooting/send-here-both-panes-selected"},{"id":"troubleshooting.data-missing-on-drive-cant-move-back","question":"Why does it say the data is missing on the drive and can't be moved back?","url":"/faq/troubleshooting/data-missing-on-drive-cant-move-back"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What does \"Can't restore this pair — side unavailable\" mean in Data Parking? — Storage Studio FAQ","description":"One or both paired places can't be reached — a drive unplugged, a folder renamed, or an account signed out. Reconnect it, or pair the new location.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Troubleshooting & messages","path":"/faq/troubleshooting/"},{"name":"What does \"Can't restore this pair — side unavailable\" mean in Data Parking?","path":"/faq/troubleshooting/pair-cant-be-restored-side-unavailable"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/troubleshooting/pair-cant-be-restored-side-unavailable","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What does \"Can't restore this pair — side unavailable\" mean in Data Parking?","alternateName":["can't restore this pair left side unavailable","can't restore this pair right side unavailable","both sides unavailable data parking","data parking pair missing"],"acceptedAnswer":{"@type":"Answer","text":"Data Parking remembers the two places you paired (for example, a folder on your Mac and one on your drive or a cloud account). When it reopens, one or both of those places can't be reached — a drive isn't connected, a folder was renamed, or a cloud account needs signing in again.\n\nReconnect the drive or account, then pick the pair again. If a folder was renamed or removed, pair the new location instead.","url":"https://storagestudio.us/faq/troubleshooting/pair-cant-be-restored-side-unavailable"}}]},"fragment":"
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Troubleshooting & messages · Undo, move back and Recycle Vault

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What does "Can't restore this pair — side unavailable" mean in Data Parking?

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Short answer: One or both paired places can't be reached — a drive unplugged, a folder renamed, or an account signed out. Reconnect it, or pair the new location.

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Data Parking remembers the two places you paired (for example, a folder on your Mac and one on your drive or a cloud account). When it reopens, one or both of those places can't be reached — a drive isn't connected, a folder was renamed, or a cloud account needs signing in again.

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Reconnect the drive or account, then pick the pair again. If a folder was renamed or removed, pair the new location instead.

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