{"id":"troubleshooting.reset-part-on-drive-not-connected","url":"/faq/troubleshooting/reset-part-on-drive-not-connected","category":{"id":"troubleshooting","title":"Troubleshooting & messages"},"subcategory":{"id":"app-behaviour","title":"Storage Studio itself"},"question":"What does \"Part of this is on your drive, which isn't connected\" mean in Reset?","alt_questions":["part of this is on your drive which isn't connected connect it so nothing is left behind","reset recycle vault drive not connected","reset storage studio drive unplugged","deleted files you can still get back reset blocked"],"short_answer":"Part of that item (such as the Recycle Vault) lives on your external drive, which is unplugged. Reset holds it back so nothing is left half-removed — connect the drive and run it again.","answer_markdown":"Some of what you chose to remove — for example the deleted files Storage Studio is keeping for you in the Recycle Vault — lives partly on your external drive. With the drive unplugged, Reset could only remove half of it, so it holds that item back.\n\nConnect the drive and run Reset again so nothing is left behind.","answer_html":"

Some of what you chose to remove — for example the deleted files Storage Studio is keeping for you in the Recycle Vault — lives partly on your external drive. With the drive unplugged, Reset could only remove half of it, so it holds that item back.

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Connect the drive and run Reset again so nothing is left behind.

","answer_text":"Some of what you chose to remove — for example the deleted files Storage Studio is keeping for you in the Recycle Vault — lives partly on your external drive. With the drive unplugged, Reset could only remove half of it, so it holds that item back.\n\nConnect the drive and run Reset again so nothing is left behind.","tags":["reset","recycle vault","drive"],"related":[{"id":"troubleshooting.reset-wont-remove-drive-folder-check-incomplete","question":"Why won't Reset offer to remove Storage Studio's folder on my drive?","url":"/faq/troubleshooting/reset-wont-remove-drive-folder-check-incomplete"},{"id":"troubleshooting.erasure-code-after-reset","question":"What is the code Storage Studio shows after a reset, and why does it say to email it?","url":"/faq/troubleshooting/erasure-code-after-reset"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What does \"Part of this is on your drive, which isn't connected\" mean in Reset? — Storage Studio FAQ","description":"Part of that item (such as the Recycle Vault) lives on your external drive, which is unplugged. Reset holds it back so nothing is left half-removed — connect the drive and run it again.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Troubleshooting & messages","path":"/faq/troubleshooting/"},{"name":"What does \"Part of this is on your drive, which isn't connected\" mean in Reset?","path":"/faq/troubleshooting/reset-part-on-drive-not-connected"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/troubleshooting/reset-part-on-drive-not-connected","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What does \"Part of this is on your drive, which isn't connected\" mean in Reset?","alternateName":["part of this is on your drive which isn't connected connect it so nothing is left behind","reset recycle vault drive not connected","reset storage studio drive unplugged","deleted files you can still get back reset blocked"],"acceptedAnswer":{"@type":"Answer","text":"Some of what you chose to remove — for example the deleted files Storage Studio is keeping for you in the Recycle Vault — lives partly on your external drive. With the drive unplugged, Reset could only remove half of it, so it holds that item back.\n\nConnect the drive and run Reset again so nothing is left behind.","url":"https://storagestudio.us/faq/troubleshooting/reset-part-on-drive-not-connected"}}]},"fragment":"
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Troubleshooting & messages · Storage Studio itself

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What does "Part of this is on your drive, which isn't connected" mean in Reset?

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Short answer: Part of that item (such as the Recycle Vault) lives on your external drive, which is unplugged. Reset holds it back so nothing is left half-removed — connect the drive and run it again.

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Some of what you chose to remove — for example the deleted files Storage Studio is keeping for you in the Recycle Vault — lives partly on your external drive. With the drive unplugged, Reset could only remove half of it, so it holds that item back.

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Connect the drive and run Reset again so nothing is left behind.

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Last reviewed

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Related questions

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