{"id":"troubleshooting.trial-extensions-not-available","url":"/faq/troubleshooting/trial-extensions-not-available","category":{"id":"troubleshooting","title":"Troubleshooting & messages"},"subcategory":{"id":"licence-messages","title":"Licence, trial and sign-in messages"},"question":"What does \"Trial extensions aren't available right now\" mean?","alt_questions":["trial extensions aren't available right now","can't extend trial storage studio","extend trial button not working"],"short_answer":"Email-verified trial extensions are switched off at the moment, so none can be added. Your current trial is unaffected; choose a plan in Settings → License when it ends.","answer_markdown":"Extending the trial by verifying your email is switched off at the moment, so the extension can't be added. Your current trial is unaffected and keeps running for its remaining days.\n\nWhen the trial ends you can still pick a plan from **Settings → License**. See [licensing](/faq/licensing-payments/).","answer_html":"

Extending the trial by verifying your email is switched off at the moment, so the extension can't be added. Your current trial is unaffected and keeps running for its remaining days.

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When the trial ends you can still pick a plan from Settings → License. See licensing.

","answer_text":"Extending the trial by verifying your email is switched off at the moment, so the extension can't be added. Your current trial is unaffected and keeps running for its remaining days.\n\nWhen the trial ends you can still pick a plan from Settings → License. See licensing.","tags":["trial","extension"],"related":[{"id":"troubleshooting.no-trial-found-on-this-mac","question":"What does \"No trial was found on this Mac\" mean?","url":"/faq/troubleshooting/no-trial-found-on-this-mac"},{"id":"troubleshooting.offers-arent-enabled","question":"What does \"Offers aren't currently enabled\" mean?","url":"/faq/troubleshooting/offers-arent-enabled"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What does \"Trial extensions aren't available right now\" mean? — Storage Studio FAQ","description":"Email-verified trial extensions are switched off at the moment, so none can be added. Your current trial is unaffected; choose a plan in Settings → License when it ends.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Troubleshooting & messages","path":"/faq/troubleshooting/"},{"name":"What does \"Trial extensions aren't available right now\" mean?","path":"/faq/troubleshooting/trial-extensions-not-available"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/troubleshooting/trial-extensions-not-available","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What does \"Trial extensions aren't available right now\" mean?","alternateName":["trial extensions aren't available right now","can't extend trial storage studio","extend trial button not working"],"acceptedAnswer":{"@type":"Answer","text":"Extending the trial by verifying your email is switched off at the moment, so the extension can't be added. Your current trial is unaffected and keeps running for its remaining days.\n\nWhen the trial ends you can still pick a plan from Settings → License. See licensing.","url":"https://storagestudio.us/faq/troubleshooting/trial-extensions-not-available"}}]},"fragment":"
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Troubleshooting & messages · Licence, trial and sign-in messages

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What does "Trial extensions aren't available right now" mean?

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Short answer: Email-verified trial extensions are switched off at the moment, so none can be added. Your current trial is unaffected; choose a plan in Settings → License when it ends.

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Extending the trial by verifying your email is switched off at the moment, so the extension can't be added. Your current trial is unaffected and keeps running for its remaining days.

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When the trial ends you can still pick a plan from Settings → License. See licensing.

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Last reviewed

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Related questions

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"}