---
id: troubleshooting.update-not-found-on-mounted-disk
url: https://storagestudio.us/faq/troubleshooting/update-not-found-on-mounted-disk
category: "Troubleshooting & messages"
subcategory: "Updates and installing"
question: "What does \"The update couldn't be found on the mounted disk\" mean?"
alt_questions:
  - "the update couldn't be found on the mounted disk"
  - "update disk image empty"
  - "storage studio update dmg missing app"
short_answer: "The update's disk image didn't contain the new app — it was ejected, damaged or not a Storage Studio update. Download the update again from storagestudio.us."
tags: ["update", "disk image"]
related: ["https://storagestudio.us/faq/troubleshooting/update-couldnt-be-installed", "https://storagestudio.us/faq/troubleshooting/couldnt-reach-update-server"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# What does "The update couldn't be found on the mounted disk" mean?

Storage Studio opened the downloaded update's disk image but couldn't find the new app inside — the disk image was ejected, damaged, or isn't a Storage Studio update.

Let Storage Studio download the update again, or download the latest version from storagestudio.us and drag it to Applications.