---
id: troubleshooting.vault-not-accepting-a-new-mac
url: https://storagestudio.us/faq/troubleshooting/vault-not-accepting-a-new-mac
category: "Troubleshooting & messages"
subcategory: "Delta Drive and Delta Trust messages"
question: "What does \"Your vault isn't accepting a new Mac at the moment\" mean?"
alt_questions:
  - "your vault isn't accepting a new mac at the moment"
  - "check the email we sent you it says when it unlocks"
  - "can't connect new mac to delta trust"
  - "delta trust new mac locked"
short_answer: "Your kit was right, but the vault is in a protective pause for new Macs. Nothing is lost — the email we sent says when it unlocks; try again then."
tags: ["delta trust", "new mac"]
related: ["https://storagestudio.us/faq/troubleshooting/too-many-kit-attempts-emailed", "https://storagestudio.us/faq/troubleshooting/mac-already-has-a-vault"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# What does "Your vault isn't accepting a new Mac at the moment" mean?

Your recovery kit was correct, but the vault is temporarily not accepting new Macs — a protective pause, for example after a recent change to the vault. Nothing has been lost.

Check the email we sent you: it says when the vault unlocks. Try again after that time.