{"id":"troubleshooting.verify-setup-couldnt-check-items","url":"/faq/troubleshooting/verify-setup-couldnt-check-items","category":{"id":"troubleshooting","title":"Troubleshooting & messages"},"subcategory":{"id":"background-service","title":"Background service, pauses and self-healing"},"question":"What does \"Couldn't check items. The rest are healthy\" mean in Verify Setup?","alt_questions":["couldn't check items the rest are healthy","verify setup couldn't check","verify setup error item","repaired items everything else looks good"],"short_answer":"Some checks couldn't run (e.g. no connection or the drive unreadable), so they're marked unchecked rather than passed. Read those rows, fix what they name, and run Verify Setup again.","answer_markdown":"Verify Setup runs a list of checks on your Storage Studio install. Some of them couldn't be completed this time — for example, the update check couldn't reach the server, or the drive couldn't be read — so they're marked as not checked rather than passed. Everything else is healthy.\n\nOpen the rows marked in red or grey to see what they say, fix anything they name (such as connecting the drive), and run Verify Setup again. \"Repaired\" means it fixed something itself.","answer_html":"<p>Verify Setup runs a list of checks on your Storage Studio install. Some of them couldn&#39;t be completed this time — for example, the update check couldn&#39;t reach the server, or the drive couldn&#39;t be read — so they&#39;re marked as not checked rather than passed. Everything else is healthy.</p>\n<p>Open the rows marked in red or grey to see what they say, fix anything they name (such as connecting the drive), and run Verify Setup again. &quot;Repaired&quot; means it fixed something itself.</p>","answer_text":"Verify Setup runs a list of checks on your Storage Studio install. Some of them couldn't be completed this time — for example, the update check couldn't reach the server, or the drive couldn't be read — so they're marked as not checked rather than passed. Everything else is healthy.\n\nOpen the rows marked in red or grey to see what they say, fix anything they name (such as connecting the drive), and run Verify Setup again. \"Repaired\" means it fixed something itself.","tags":["verify setup","diagnostics"],"related":[{"id":"troubleshooting.verify-setup-recovery-resumed-moves","question":"What does \"Recovery resumed moves\" mean after Verify Setup?","url":"/faq/troubleshooting/verify-setup-recovery-resumed-moves"},{"id":"troubleshooting.self-healing-items-need-attention","question":"What does \"items need attention\" mean under Self-healing?","url":"/faq/troubleshooting/self-healing-items-need-attention"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What does \"Couldn't check items. The rest are healthy\" mean in Verify Setup? — Storage Studio FAQ","description":"Some checks couldn't run (e.g. no connection or the drive unreadable), so they're marked unchecked rather than passed. Read those rows, fix what they name, and run Verify Setup again.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Troubleshooting & messages","path":"/faq/troubleshooting/"},{"name":"What does \"Couldn't check items. The rest are healthy\" mean in Verify Setup?","path":"/faq/troubleshooting/verify-setup-couldnt-check-items"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/troubleshooting/verify-setup-couldnt-check-items","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What does \"Couldn't check items. The rest are healthy\" mean in Verify Setup?","alternateName":["couldn't check items the rest are healthy","verify setup couldn't check","verify setup error item","repaired items everything else looks good"],"acceptedAnswer":{"@type":"Answer","text":"Verify Setup runs a list of checks on your Storage Studio install. Some of them couldn't be completed this time — for example, the update check couldn't reach the server, or the drive couldn't be read — so they're marked as not checked rather than passed. Everything else is healthy.\n\nOpen the rows marked in red or grey to see what they say, fix anything they name (such as connecting the drive), and run Verify Setup again. \"Repaired\" means it fixed something itself.","url":"https://storagestudio.us/faq/troubleshooting/verify-setup-couldnt-check-items"}}]},"fragment":"<div class=\"wrap fl-wrap\"><div class=\"fl-layout\"><aside class=\"fl-side\" aria-label=\"FAQ topics\"><details open><summary>All topics</summary><ul class=\"fl-tree\"><li><a href=\"/faq/getting-started/\">Getting started</a> <span>70</span></li><li><a href=\"/faq/freeing-space/\">Freeing up space</a> <span>182</span></li><li><a href=\"/faq/moving-folders/\">Moving folders</a> <span>144</span></li><li><a href=\"/faq/apps/\">Apps</a> <span>146</span></li><li><a href=\"/faq/external-drives/\">External drives</a> <span>169</span></li><li><a href=\"/faq/finder-location/\">Finding things in Finder</a> <span>70</span></li><li><a href=\"/faq/cloud-accounts/\">Cloud accounts</a> <span>158</span></li><li><a href=\"/faq/icloud/\">iCloud &amp; iCloud Photos</a> <span>168</span></li><li><a href=\"/faq/data-transfers/\">Data Transfers</a> <span>119</span></li><li><a href=\"/faq/backups/\">Backups &amp; restore points</a> <span>126</span></li><li><a href=\"/faq/delta-drive/\">Delta Drive, Delta Trust &amp; My Drive</a> <span>125</span></li><li><a href=\"/faq/bridge-devices/\">Bridge &amp; your devices</a> <span>111</span></li><li><a href=\"/faq/duplicates/\">Duplicate files</a> <span>74</span></li><li><a href=\"/faq/junk-yard/\">Junk Yard</a> <span>113</span></li><li><a href=\"/faq/tuhi-assistant/\">Tuhi, your storage assistant</a> <span>105</span></li><li><a href=\"/faq/settings/\">Settings &amp; keep-time</a> <span>88</span></li><li><a href=\"/faq/performance-battery/\">Performance &amp; battery</a> <span>62</span></li><li><a href=\"/faq/privacy-safety/\">Privacy &amp; safety</a> <span>85</span></li><li><a href=\"/faq/licensing-payments/\">Licensing &amp; payments</a> <span>131</span></li><li class=\"fl-open\"><a href=\"/faq/troubleshooting/\" aria-current=\"true\">Troubleshooting &amp; messages</a> <span>180</span><ul><li><a href=\"/faq/troubleshooting/#moves-and-copies\">Moves and copies that didn&#39;t finish</a> <span>33</span></li><li><a href=\"/faq/troubleshooting/#drive-messages\">Drive connection and drive messages</a> <span>12</span></li><li><a href=\"/faq/troubleshooting/#permissions\">Permissions and Full Disk Access</a> <span>5</span></li><li class=\"fl-on\"><a href=\"/faq/troubleshooting/#background-service\">Background service, pauses and self-healing</a> <span>12</span></li><li><a href=\"/faq/troubleshooting/#space-messages\">Free space and clean-up messages</a> <span>19</span></li><li><a href=\"/faq/troubleshooting/#apps-messages\">Moving, offloading and restoring apps</a> <span>9</span></li><li><a href=\"/faq/troubleshooting/#undo-and-restore\">Undo, move back and Recycle Vault</a> <span>20</span></li><li><a href=\"/faq/troubleshooting/#cloud-and-transfers\">Cloud accounts and transfers</a> <span>9</span></li><li><a href=\"/faq/troubleshooting/#backup-messages\">Backup messages</a> <span>9</span></li><li><a href=\"/faq/troubleshooting/#delta-messages\">Delta Drive and Delta Trust messages</a> <span>18</span></li><li><a href=\"/faq/troubleshooting/#licence-messages\">Licence, trial and sign-in messages</a> <span>13</span></li><li><a href=\"/faq/troubleshooting/#update-messages\">Updates and installing</a> <span>7</span></li><li><a href=\"/faq/troubleshooting/#device-messages\">Bridge and device messages</a> <span>2</span></li><li><a href=\"/faq/troubleshooting/#app-behaviour\">Storage Studio itself</a> <span>9</span></li><li><a href=\"/faq/troubleshooting/#getting-help\">Getting help</a> <span>3</span></li></ul></li><li><a href=\"/faq/comparisons/\">Comparisons &amp; alternatives</a> <span>75</span></li><li><a href=\"/faq/mac-storage-basics/\">Mac storage basics</a> <span>315</span></li></ul></details></aside><div class=\"fl-main\"><nav class=\"fl-crumbs\" aria-label=\"Breadcrumb\"><ol><li><a href=\"/\">Home</a></li><li><a href=\"/faq/\">FAQ</a></li><li><a href=\"/faq/troubleshooting/\">Troubleshooting &amp; messages</a></li><li aria-current=\"page\">What does &quot;Couldn&#39;t check items. The rest are healthy&quot; mean in Verify Setup?</li></ol></nav>\n<form class=\"fl-search\" action=\"/faq/search\" method=\"get\" role=\"search\" data-fl-search>\n<label class=\"fl-visually-hidden\" for=\"fl-q\">Search the FAQ</label>\n<input id=\"fl-q\" type=\"search\" name=\"q\" value=\"\" placeholder=\"Search 2,816 questions…\" autocomplete=\"off\" spellcheck=\"false\">\n<button type=\"submit\">Search</button>\n<div class=\"fl-suggest\" role=\"listbox\" hidden></div>\n</form>\n<article class=\"fl-entry\">\n<p class=\"eyebrow fl-eyebrow\"><a href=\"/faq/troubleshooting/\">Troubleshooting &amp; messages</a> · <a href=\"/faq/troubleshooting/#background-service\">Background service, pauses and self-healing</a></p>\n<h1>What does &quot;Couldn&#39;t check items. The rest are healthy&quot; mean in Verify Setup?</h1>\n<p class=\"fl-short\"><strong>Short answer:</strong> Some checks couldn&#39;t run (e.g. no connection or the drive unreadable), so they&#39;re marked unchecked rather than passed. Read those rows, fix what they name, and run Verify Setup again.</p>\n<div class=\"fl-answer\"><p>Verify Setup runs a list of checks on your Storage Studio install. Some of them couldn&#39;t be completed this time — for example, the update check couldn&#39;t reach the server, or the drive couldn&#39;t be read — so they&#39;re marked as not checked rather than passed. Everything else is healthy.</p>\n<p>Open the rows marked in red or grey to see what they say, fix anything they name (such as connecting the drive), and run Verify Setup again. &quot;Repaired&quot; means it fixed something itself.</p></div>\n\n<p class=\"fl-meta\">Last reviewed <time datetime=\"2026-10-01\">October 1, 2026</time></p>\n\n<section class=\"fl-related\"><h2>Related questions</h2><ul><li><a href=\"/faq/troubleshooting/verify-setup-recovery-resumed-moves\">What does &quot;Recovery resumed moves&quot; mean after Verify Setup?</a></li><li><a href=\"/faq/troubleshooting/self-healing-items-need-attention\">What does &quot;items need attention&quot; mean under Self-healing?</a></li></ul></section>\n<p class=\"fl-formats\">Also available as <a href=\"/faq/troubleshooting/verify-setup-couldnt-check-items.md\">Markdown</a> and <a href=\"/faq/troubleshooting/verify-setup-couldnt-check-items.json\">JSON</a>.</p>\n</article></div></div></div>"}