---
id: troubleshooting.verify-setup-couldnt-check-items
url: https://storagestudio.us/faq/troubleshooting/verify-setup-couldnt-check-items
category: "Troubleshooting & messages"
subcategory: "Background service, pauses and self-healing"
question: "What does \"Couldn't check items. The rest are healthy\" mean in Verify Setup?"
alt_questions:
  - "couldn't check items the rest are healthy"
  - "verify setup couldn't check"
  - "verify setup error item"
  - "repaired items everything else looks good"
short_answer: "Some checks couldn't run (e.g. no connection or the drive unreadable), so they're marked unchecked rather than passed. Read those rows, fix what they name, and run Verify Setup again."
tags: ["verify setup", "diagnostics"]
related: ["https://storagestudio.us/faq/troubleshooting/verify-setup-recovery-resumed-moves", "https://storagestudio.us/faq/troubleshooting/self-healing-items-need-attention"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# What does "Couldn't check items. The rest are healthy" mean in Verify Setup?

Verify Setup runs a list of checks on your Storage Studio install. Some of them couldn't be completed this time — for example, the update check couldn't reach the server, or the drive couldn't be read — so they're marked as not checked rather than passed. Everything else is healthy.

Open the rows marked in red or grey to see what they say, fix anything they name (such as connecting the drive), and run Verify Setup again. "Repaired" means it fixed something itself.