{"id":"troubleshooting.wont-delete-cloud-backups-on-reset","url":"/faq/troubleshooting/wont-delete-cloud-backups-on-reset","category":{"id":"troubleshooting","title":"Troubleshooting & messages"},"subcategory":{"id":"backup-messages","title":"Backup messages"},"question":"Why won't Storage Studio delete my backups stored with a cloud provider when I reset or uninstall?","alt_questions":["storage studio will not delete a backup stored with a cloud provider","remove cloud backups in your provider's own app","uninstall doesn't delete cloud backup","reset storage studio cloud backups"],"short_answer":"Deleting a cloud backup can't be undone and may be your only copy, so reset and uninstall leave them in place. Remove them yourself in the provider's own app if you want.","answer_markdown":"Deleting a cloud backup can't be undone, and it may be your only copy of something. So when you reset or uninstall, Storage Studio leaves backups stored in your own cloud accounts exactly where they are.\n\nIf you want them gone too, delete them yourself in the provider's own app or website. The message lists which providers hold backups so you know where to look.","answer_html":"<p>Deleting a cloud backup can&#39;t be undone, and it may be your only copy of something. So when you reset or uninstall, Storage Studio leaves backups stored in your own cloud accounts exactly where they are.</p>\n<p>If you want them gone too, delete them yourself in the provider&#39;s own app or website. The message lists which providers hold backups so you know where to look.</p>","answer_text":"Deleting a cloud backup can't be undone, and it may be your only copy of something. So when you reset or uninstall, Storage Studio leaves backups stored in your own cloud accounts exactly where they are.\n\nIf you want them gone too, delete them yourself in the provider's own app or website. The message lists which providers hold backups so you know where to look.","tags":["backup","uninstall","reset"],"related":[{"id":"troubleshooting.nothing-backed-up-no-readable-sources","question":"What does \"Nothing was backed up — the set has no readable sources\" mean?","url":"/faq/troubleshooting/nothing-backed-up-no-readable-sources"},{"id":"troubleshooting.switching-backup-destination-starts-fresh","question":"Why does switching a backup to a new destination start a fresh backup?","url":"/faq/troubleshooting/switching-backup-destination-starts-fresh"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"Why won't Storage Studio delete my backups stored with a cloud provider when I reset or uninstall? — Storage Studio FAQ","description":"Deleting a cloud backup can't be undone and may be your only copy, so reset and uninstall leave them in place. Remove them yourself in the provider's own app if you want.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Troubleshooting & messages","path":"/faq/troubleshooting/"},{"name":"Why won't Storage Studio delete my backups stored with a cloud provider when I reset or uninstall?","path":"/faq/troubleshooting/wont-delete-cloud-backups-on-reset"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/troubleshooting/wont-delete-cloud-backups-on-reset","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"Why won't Storage Studio delete my backups stored with a cloud provider when I reset or uninstall?","alternateName":["storage studio will not delete a backup stored with a cloud provider","remove cloud backups in your provider's own app","uninstall doesn't delete cloud backup","reset storage studio cloud backups"],"acceptedAnswer":{"@type":"Answer","text":"Deleting a cloud backup can't be undone, and it may be your only copy of something. So when you reset or uninstall, Storage Studio leaves backups stored in your own cloud accounts exactly where they are.\n\nIf you want them gone too, delete them yourself in the provider's own app or website. The message lists which providers hold backups so you know where to look.","url":"https://storagestudio.us/faq/troubleshooting/wont-delete-cloud-backups-on-reset"}}]},"fragment":"<div class=\"wrap fl-wrap\"><div class=\"fl-layout\"><aside class=\"fl-side\" aria-label=\"FAQ topics\"><details open><summary>All topics</summary><ul class=\"fl-tree\"><li><a href=\"/faq/getting-started/\">Getting started</a> <span>70</span></li><li><a href=\"/faq/freeing-space/\">Freeing up space</a> <span>182</span></li><li><a href=\"/faq/moving-folders/\">Moving folders</a> <span>144</span></li><li><a href=\"/faq/apps/\">Apps</a> <span>146</span></li><li><a href=\"/faq/external-drives/\">External drives</a> <span>169</span></li><li><a href=\"/faq/finder-location/\">Finding things in Finder</a> <span>70</span></li><li><a href=\"/faq/cloud-accounts/\">Cloud accounts</a> <span>158</span></li><li><a href=\"/faq/icloud/\">iCloud &amp; iCloud Photos</a> <span>168</span></li><li><a href=\"/faq/data-transfers/\">Data Transfers</a> <span>119</span></li><li><a href=\"/faq/backups/\">Backups &amp; restore points</a> <span>126</span></li><li><a href=\"/faq/delta-drive/\">Delta Drive, Delta Trust &amp; My Drive</a> <span>125</span></li><li><a href=\"/faq/bridge-devices/\">Bridge &amp; your devices</a> <span>111</span></li><li><a href=\"/faq/duplicates/\">Duplicate files</a> <span>74</span></li><li><a href=\"/faq/junk-yard/\">Junk Yard</a> <span>113</span></li><li><a href=\"/faq/tuhi-assistant/\">Tuhi, your storage assistant</a> <span>105</span></li><li><a href=\"/faq/settings/\">Settings &amp; keep-time</a> <span>88</span></li><li><a href=\"/faq/performance-battery/\">Performance &amp; battery</a> <span>62</span></li><li><a href=\"/faq/privacy-safety/\">Privacy &amp; safety</a> <span>85</span></li><li><a href=\"/faq/licensing-payments/\">Licensing &amp; payments</a> <span>131</span></li><li class=\"fl-open\"><a href=\"/faq/troubleshooting/\" aria-current=\"true\">Troubleshooting &amp; messages</a> <span>180</span><ul><li><a href=\"/faq/troubleshooting/#moves-and-copies\">Moves and copies that didn&#39;t finish</a> <span>33</span></li><li><a href=\"/faq/troubleshooting/#drive-messages\">Drive connection and drive messages</a> <span>12</span></li><li><a href=\"/faq/troubleshooting/#permissions\">Permissions and Full Disk Access</a> <span>5</span></li><li><a href=\"/faq/troubleshooting/#background-service\">Background service, pauses and self-healing</a> <span>12</span></li><li><a href=\"/faq/troubleshooting/#space-messages\">Free space and clean-up messages</a> <span>19</span></li><li><a href=\"/faq/troubleshooting/#apps-messages\">Moving, offloading and restoring apps</a> <span>9</span></li><li><a href=\"/faq/troubleshooting/#undo-and-restore\">Undo, move back and Recycle Vault</a> <span>20</span></li><li><a href=\"/faq/troubleshooting/#cloud-and-transfers\">Cloud accounts and transfers</a> <span>9</span></li><li class=\"fl-on\"><a href=\"/faq/troubleshooting/#backup-messages\">Backup messages</a> <span>9</span></li><li><a href=\"/faq/troubleshooting/#delta-messages\">Delta Drive and Delta Trust messages</a> <span>18</span></li><li><a href=\"/faq/troubleshooting/#licence-messages\">Licence, trial and sign-in messages</a> <span>13</span></li><li><a href=\"/faq/troubleshooting/#update-messages\">Updates and installing</a> <span>7</span></li><li><a href=\"/faq/troubleshooting/#device-messages\">Bridge and device messages</a> <span>2</span></li><li><a href=\"/faq/troubleshooting/#app-behaviour\">Storage Studio itself</a> <span>9</span></li><li><a href=\"/faq/troubleshooting/#getting-help\">Getting help</a> <span>3</span></li></ul></li><li><a href=\"/faq/comparisons/\">Comparisons &amp; alternatives</a> <span>75</span></li><li><a href=\"/faq/mac-storage-basics/\">Mac storage basics</a> <span>315</span></li></ul></details></aside><div class=\"fl-main\"><nav class=\"fl-crumbs\" aria-label=\"Breadcrumb\"><ol><li><a href=\"/\">Home</a></li><li><a href=\"/faq/\">FAQ</a></li><li><a href=\"/faq/troubleshooting/\">Troubleshooting &amp; messages</a></li><li aria-current=\"page\">Why won&#39;t Storage Studio delete my backups stored with a cloud provider when I reset or uninstall?</li></ol></nav>\n<form class=\"fl-search\" action=\"/faq/search\" method=\"get\" role=\"search\" data-fl-search>\n<label class=\"fl-visually-hidden\" for=\"fl-q\">Search the FAQ</label>\n<input id=\"fl-q\" type=\"search\" name=\"q\" value=\"\" placeholder=\"Search 2,816 questions…\" autocomplete=\"off\" spellcheck=\"false\">\n<button type=\"submit\">Search</button>\n<div class=\"fl-suggest\" role=\"listbox\" hidden></div>\n</form>\n<article class=\"fl-entry\">\n<p class=\"eyebrow fl-eyebrow\"><a href=\"/faq/troubleshooting/\">Troubleshooting &amp; messages</a> · <a href=\"/faq/troubleshooting/#backup-messages\">Backup messages</a></p>\n<h1>Why won&#39;t Storage Studio delete my backups stored with a cloud provider when I reset or uninstall?</h1>\n<p class=\"fl-short\"><strong>Short answer:</strong> Deleting a cloud backup can&#39;t be undone and may be your only copy, so reset and uninstall leave them in place. Remove them yourself in the provider&#39;s own app if you want.</p>\n<div class=\"fl-answer\"><p>Deleting a cloud backup can&#39;t be undone, and it may be your only copy of something. So when you reset or uninstall, Storage Studio leaves backups stored in your own cloud accounts exactly where they are.</p>\n<p>If you want them gone too, delete them yourself in the provider&#39;s own app or website. The message lists which providers hold backups so you know where to look.</p></div>\n\n<p class=\"fl-meta\">Last reviewed <time datetime=\"2026-10-01\">October 1, 2026</time></p>\n\n<section class=\"fl-related\"><h2>Related questions</h2><ul><li><a href=\"/faq/troubleshooting/nothing-backed-up-no-readable-sources\">What does &quot;Nothing was backed up — the set has no readable sources&quot; mean?</a></li><li><a href=\"/faq/troubleshooting/switching-backup-destination-starts-fresh\">Why does switching a backup to a new destination start a fresh backup?</a></li></ul></section>\n<p class=\"fl-formats\">Also available as <a href=\"/faq/troubleshooting/wont-delete-cloud-backups-on-reset.md\">Markdown</a> and <a href=\"/faq/troubleshooting/wont-delete-cloud-backups-on-reset.json\">JSON</a>.</p>\n</article></div></div></div>"}