{"id":"tuhi-assistant.can-tuhi-be-wrong","url":"/faq/tuhi-assistant/can-tuhi-be-wrong","category":{"id":"tuhi-assistant","title":"Tuhi, your storage assistant"},"subcategory":{"id":"troubleshooting","title":"When Tuhi doesn't help"},"question":"Can Tuhi make mistakes?","alt_questions":["Is Tuhi always right?","Should I trust Tuhi's answers?","Tuhi said something that isn't true","Report a wrong Tuhi answer"],"short_answer":"It can misunderstand a question, but figures come from live data, invented sizes are rejected, it only points to real screens, and it never acts by itself. If an answer looks wrong, check the screen and tell support.","answer_markdown":"It can misunderstand a question, like any assistant, but it's built to avoid the worst kinds of mistakes: figures about your Mac come straight from Storage Studio's live data, every answer about your Mac is checked sentence by sentence and anything it can't back up is left out, and it can only point to screens that really exist. When it can't be sure, it says \"I don't know\" rather than guess.\n\nA misunderstood question can't do harm by itself: anything that moves, cleans or removes files still goes through its own screen and confirmation, Tuhi asks which one you mean when more than one thing matches, and a cancel that would throw work away is always asked first. If an answer looks wrong, check the screen it points to, and tell us through **Contact Support** so we can improve it.","answer_html":"

It can misunderstand a question, like any assistant, but it's built to avoid the worst kinds of mistakes: figures about your Mac come straight from Storage Studio's live data, every answer about your Mac is checked sentence by sentence and anything it can't back up is left out, and it can only point to screens that really exist. When it can't be sure, it says "I don't know" rather than guess.

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A misunderstood question can't do harm by itself: anything that moves, cleans or removes files still goes through its own screen and confirmation, Tuhi asks which one you mean when more than one thing matches, and a cancel that would throw work away is always asked first. If an answer looks wrong, check the screen it points to, and tell us through Contact Support so we can improve it.

","answer_text":"It can misunderstand a question, like any assistant, but it's built to avoid the worst kinds of mistakes: figures about your Mac come straight from Storage Studio's live data, every answer about your Mac is checked sentence by sentence and anything it can't back up is left out, and it can only point to screens that really exist. When it can't be sure, it says \"I don't know\" rather than guess.\n\nA misunderstood question can't do harm by itself: anything that moves, cleans or removes files still goes through its own screen and confirmation, Tuhi asks which one you mean when more than one thing matches, and a cancel that would throw work away is always asked first. If an answer looks wrong, check the screen it points to, and tell us through Contact Support so we can improve it.","tags":["tuhi","accuracy","safety"],"related":[{"id":"tuhi-assistant.does-tuhi-use-my-real-storage-numbers","question":"Does Tuhi use my Mac's real storage numbers or guess?","url":"/faq/tuhi-assistant/does-tuhi-use-my-real-storage-numbers"},{"id":"tuhi-assistant.tuhi-didnt-solve-my-problem","question":"What should I do if Tuhi's answer didn't fix my problem?","url":"/faq/tuhi-assistant/tuhi-didnt-solve-my-problem"}],"applies_to":"all","last_reviewed":"2026-10-27","title":"Can Tuhi make mistakes? — Storage Studio FAQ","description":"It can misunderstand a question, but figures come from live data, invented sizes are rejected, it only points to real screens, and it never acts by itself. If an answer looks wrong, check the screen and tell support.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Tuhi, your storage assistant","path":"/faq/tuhi-assistant/"},{"name":"Can Tuhi make mistakes?","path":"/faq/tuhi-assistant/can-tuhi-be-wrong"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/tuhi-assistant/can-tuhi-be-wrong","inLanguage":"en","dateModified":"2026-10-27","mainEntity":[{"@type":"Question","name":"Can Tuhi make mistakes?","alternateName":["Is Tuhi always right?","Should I trust Tuhi's answers?","Tuhi said something that isn't true","Report a wrong Tuhi answer"],"acceptedAnswer":{"@type":"Answer","text":"It can misunderstand a question, like any assistant, but it's built to avoid the worst kinds of mistakes: figures about your Mac come straight from Storage Studio's live data, every answer about your Mac is checked sentence by sentence and anything it can't back up is left out, and it can only point to screens that really exist. When it can't be sure, it says \"I don't know\" rather than guess.\n\nA misunderstood question can't do harm by itself: anything that moves, cleans or removes files still goes through its own screen and confirmation, Tuhi asks which one you mean when more than one thing matches, and a cancel that would throw work away is always asked first. If an answer looks wrong, check the screen it points to, and tell us through Contact Support so we can improve it.","url":"https://storagestudio.us/faq/tuhi-assistant/can-tuhi-be-wrong"}}]},"fragment":"
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Tuhi, your storage assistant · When Tuhi doesn't help

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Can Tuhi make mistakes?

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Short answer: It can misunderstand a question, but figures come from live data, invented sizes are rejected, it only points to real screens, and it never acts by itself. If an answer looks wrong, check the screen and tell support.

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It can misunderstand a question, like any assistant, but it's built to avoid the worst kinds of mistakes: figures about your Mac come straight from Storage Studio's live data, every answer about your Mac is checked sentence by sentence and anything it can't back up is left out, and it can only point to screens that really exist. When it can't be sure, it says "I don't know" rather than guess.

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A misunderstood question can't do harm by itself: anything that moves, cleans or removes files still goes through its own screen and confirmation, Tuhi asks which one you mean when more than one thing matches, and a cancel that would throw work away is always asked first. If an answer looks wrong, check the screen it points to, and tell us through Contact Support so we can improve it.

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