{"id":"tuhi-assistant.can-website-tuhi-see-my-account","url":"/faq/tuhi-assistant/can-website-tuhi-see-my-account","category":{"id":"tuhi-assistant","title":"Tuhi, your storage assistant"},"subcategory":{"id":"what-tuhi-knows","title":"What Tuhi knows"},"question":"Can Tuhi on the website answer questions about my own account?","alt_questions":["Tuhi my next payment","Ask Tuhi about my invoices","Does Tuhi know my licence?","Tuhi is my app up to date","Tuhi did support reply"],"short_answer":"Yes — signed in to your account, Tuhi answers about your plan, payments, invoices, Macs, Delta storage and support requests straight from your records.","answer_markdown":"Yes, when you're signed in to [your account](/account) — she already knows it's you, with no name, email or code to give. Ask in your own words: your plan and next payment, anything due, your invoices, discounts, your Macs and whether an update is waiting, your Delta storage use, your support requests, or your profile.\n\nAnswers about your account come straight from your records, not from the AI, and anything that needs doing is said first. Not signed in? A customer can still confirm their email with a one-time code to ask about their plan.","answer_html":"<p>Yes, when you&#39;re signed in to <a href=\"/account\">your account</a> — she already knows it&#39;s you, with no name, email or code to give. Ask in your own words: your plan and next payment, anything due, your invoices, discounts, your Macs and whether an update is waiting, your Delta storage use, your support requests, or your profile.</p>\n<p>Answers about your account come straight from your records, not from the AI, and anything that needs doing is said first. Not signed in? A customer can still confirm their email with a one-time code to ask about their plan.</p>","answer_text":"Yes, when you're signed in to your account — she already knows it's you, with no name, email or code to give. Ask in your own words: your plan and next payment, anything due, your invoices, discounts, your Macs and whether an update is waiting, your Delta storage use, your support requests, or your profile.\n\nAnswers about your account come straight from your records, not from the AI, and anything that needs doing is said first. Not signed in? A customer can still confirm their email with a one-time code to ask about their plan.","tags":["tuhi","website","account"],"related":[{"id":"tuhi-assistant.is-there-a-tuhi-on-the-website","question":"Can I ask Tuhi questions on the Storage Studio website?","url":"/faq/tuhi-assistant/is-there-a-tuhi-on-the-website"},{"id":"tuhi-assistant.why-did-tuhi-open-by-herself","question":"Why did Tuhi open by herself on the website?","url":"/faq/tuhi-assistant/why-did-tuhi-open-by-herself"}],"applies_to":"all","wiki":"/wiki/tuhi-on-our-website","last_reviewed":"2026-10-04","title":"Can Tuhi on the website answer questions about my own account? — Storage Studio FAQ","description":"Yes — signed in to your account, Tuhi answers about your plan, payments, invoices, Macs, Delta storage and support requests straight from your records.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Tuhi, your storage assistant","path":"/faq/tuhi-assistant/"},{"name":"Can Tuhi on the website answer questions about my own account?","path":"/faq/tuhi-assistant/can-website-tuhi-see-my-account"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/tuhi-assistant/can-website-tuhi-see-my-account","inLanguage":"en","dateModified":"2026-10-04","mainEntity":[{"@type":"Question","name":"Can Tuhi on the website answer questions about my own account?","alternateName":["Tuhi my next payment","Ask Tuhi about my invoices","Does Tuhi know my licence?","Tuhi is my app up to date","Tuhi did support reply"],"acceptedAnswer":{"@type":"Answer","text":"Yes, when you're signed in to your account — she already knows it's you, with no name, email or code to give. Ask in your own words: your plan and next payment, anything due, your invoices, discounts, your Macs and whether an update is waiting, your Delta storage use, your support requests, or your profile.\n\nAnswers about your account come straight from your records, not from the AI, and anything that needs doing is said first. Not signed in? A customer can still confirm their email with a one-time code to ask about their plan.","url":"https://storagestudio.us/faq/tuhi-assistant/can-website-tuhi-see-my-account"}}]},"fragment":"<div class=\"wrap fl-wrap\"><div class=\"fl-layout\"><aside class=\"fl-side\" aria-label=\"FAQ topics\"><details open><summary>All topics</summary><ul class=\"fl-tree\"><li><a href=\"/faq/getting-started/\">Getting started</a> <span>70</span></li><li><a href=\"/faq/freeing-space/\">Freeing up space</a> <span>182</span></li><li><a href=\"/faq/moving-folders/\">Moving folders</a> <span>144</span></li><li><a href=\"/faq/apps/\">Apps</a> <span>146</span></li><li><a href=\"/faq/external-drives/\">External drives</a> <span>169</span></li><li><a href=\"/faq/finder-location/\">Finding things in Finder</a> <span>70</span></li><li><a href=\"/faq/cloud-accounts/\">Cloud accounts</a> <span>158</span></li><li><a href=\"/faq/icloud/\">iCloud &amp; iCloud Photos</a> <span>168</span></li><li><a href=\"/faq/data-transfers/\">Data Transfers</a> <span>119</span></li><li><a href=\"/faq/backups/\">Backups &amp; restore points</a> <span>126</span></li><li><a href=\"/faq/delta-drive/\">Delta Drive, Delta Trust &amp; My Drive</a> <span>125</span></li><li><a href=\"/faq/bridge-devices/\">Bridge &amp; your devices</a> <span>111</span></li><li><a href=\"/faq/duplicates/\">Duplicate files</a> <span>74</span></li><li><a href=\"/faq/junk-yard/\">Junk Yard</a> <span>113</span></li><li class=\"fl-open\"><a href=\"/faq/tuhi-assistant/\" aria-current=\"true\">Tuhi, your storage assistant</a> <span>105</span><ul><li><a href=\"/faq/tuhi-assistant/#about-tuhi\">About Tuhi</a> <span>9</span></li><li><a href=\"/faq/tuhi-assistant/#asking\">Asking Tuhi</a> <span>8</span></li><li class=\"fl-on\"><a href=\"/faq/tuhi-assistant/#what-tuhi-knows\">What Tuhi knows</a> <span>29</span></li><li><a href=\"/faq/tuhi-assistant/#apple-intelligence\">Apple Intelligence</a> <span>6</span></li><li><a href=\"/faq/tuhi-assistant/#privacy\">Privacy and history</a> <span>11</span></li><li><a href=\"/faq/tuhi-assistant/#actions\">What Tuhi can do for you</a> <span>6</span></li><li><a href=\"/faq/tuhi-assistant/#support\">Contacting support</a> <span>12</span></li><li><a href=\"/faq/tuhi-assistant/#ai-access\">AI access for other assistants</a> <span>17</span></li><li><a href=\"/faq/tuhi-assistant/#troubleshooting\">When Tuhi doesn&#39;t help</a> <span>7</span></li></ul></li><li><a href=\"/faq/settings/\">Settings &amp; keep-time</a> <span>88</span></li><li><a href=\"/faq/performance-battery/\">Performance &amp; battery</a> <span>62</span></li><li><a href=\"/faq/privacy-safety/\">Privacy &amp; safety</a> <span>85</span></li><li><a href=\"/faq/licensing-payments/\">Licensing &amp; payments</a> <span>131</span></li><li><a href=\"/faq/troubleshooting/\">Troubleshooting &amp; messages</a> <span>180</span></li><li><a href=\"/faq/comparisons/\">Comparisons &amp; alternatives</a> <span>75</span></li><li><a href=\"/faq/mac-storage-basics/\">Mac storage basics</a> <span>315</span></li></ul></details></aside><div class=\"fl-main\"><nav class=\"fl-crumbs\" aria-label=\"Breadcrumb\"><ol><li><a href=\"/\">Home</a></li><li><a href=\"/faq/\">FAQ</a></li><li><a href=\"/faq/tuhi-assistant/\">Tuhi, your storage assistant</a></li><li aria-current=\"page\">Can Tuhi on the website answer questions about my own account?</li></ol></nav>\n<form class=\"fl-search\" action=\"/faq/search\" method=\"get\" role=\"search\" data-fl-search>\n<label class=\"fl-visually-hidden\" for=\"fl-q\">Search the FAQ</label>\n<input id=\"fl-q\" type=\"search\" name=\"q\" value=\"\" placeholder=\"Search 2,816 questions…\" autocomplete=\"off\" spellcheck=\"false\">\n<button type=\"submit\">Search</button>\n<div class=\"fl-suggest\" role=\"listbox\" hidden></div>\n</form>\n<article class=\"fl-entry\">\n<p class=\"eyebrow fl-eyebrow\"><a href=\"/faq/tuhi-assistant/\">Tuhi, your storage assistant</a> · <a href=\"/faq/tuhi-assistant/#what-tuhi-knows\">What Tuhi knows</a></p>\n<h1>Can Tuhi on the website answer questions about my own account?</h1>\n<p class=\"fl-short\"><strong>Short answer:</strong> Yes — signed in to your account, Tuhi answers about your plan, payments, invoices, Macs, Delta storage and support requests straight from your records.</p>\n<div class=\"fl-answer\"><p>Yes, when you&#39;re signed in to <a href=\"/account\">your account</a> — she already knows it&#39;s you, with no name, email or code to give. Ask in your own words: your plan and next payment, anything due, your invoices, discounts, your Macs and whether an update is waiting, your Delta storage use, your support requests, or your profile.</p>\n<p>Answers about your account come straight from your records, not from the AI, and anything that needs doing is said first. Not signed in? A customer can still confirm their email with a one-time code to ask about their plan.</p></div>\n<p class=\"fl-guide\"><a href=\"/wiki/tuhi-on-our-website\">Read the full guide →</a></p>\n<p class=\"fl-meta\">Last reviewed <time datetime=\"2026-10-04\">October 4, 2026</time></p>\n\n<section class=\"fl-related\"><h2>Related questions</h2><ul><li><a href=\"/faq/tuhi-assistant/is-there-a-tuhi-on-the-website\">Can I ask Tuhi questions on the Storage Studio website?</a></li><li><a href=\"/faq/tuhi-assistant/why-did-tuhi-open-by-herself\">Why did Tuhi open by herself on the website?</a></li></ul></section>\n<p class=\"fl-formats\">Also available as <a href=\"/faq/tuhi-assistant/can-website-tuhi-see-my-account.md\">Markdown</a> and <a href=\"/faq/tuhi-assistant/can-website-tuhi-see-my-account.json\">JSON</a>.</p>\n</article></div></div></div>"}