{"id":"tuhi-assistant.does-tuhi-send-my-questions-to-the-internet","url":"/faq/tuhi-assistant/does-tuhi-send-my-questions-to-the-internet","category":{"id":"tuhi-assistant","title":"Tuhi, your storage assistant"},"subcategory":{"id":"privacy","title":"Privacy and history"},"question":"Does Tuhi send my questions or files to the internet?","alt_questions":["Is Tuhi private?","Does Tuhi work offline?","Does Storage Studio's AI upload my data?","Are my Tuhi questions sent to a server?","Does Tuhi need an internet connection?","Is the assistant on-device?","tuhi privacy"],"short_answer":"No. Tuhi runs entirely on your Mac and works offline; your questions, storage figures and files never leave your device. Apple Intelligence wording comes from Apple's on-device model, not an online chatbot.","answer_markdown":"No. Tuhi runs entirely on your Mac. Your questions, your storage figures and your files never leave your device, and Tuhi works without an internet connection.\n\nWhen Apple Intelligence writes Tuhi's wording, it uses Apple's **on-device** model, not an online chatbot. The conversation history is stored only on your Mac, and you can clear it from the trash icon at any time.\n\nThe one thing that does go out is something you explicitly choose to send: a support ticket, which you review before tapping **Send**. See [what a support ticket includes](/faq/tuhi-assistant/what-is-sent-in-a-support-ticket).","answer_html":"<p>No. Tuhi runs entirely on your Mac. Your questions, your storage figures and your files never leave your device, and Tuhi works without an internet connection.</p>\n<p>When Apple Intelligence writes Tuhi&#39;s wording, it uses Apple&#39;s <strong>on-device</strong> model, not an online chatbot. The conversation history is stored only on your Mac, and you can clear it from the trash icon at any time.</p>\n<p>The one thing that does go out is something you explicitly choose to send: a support ticket, which you review before tapping <strong>Send</strong>. See <a href=\"/faq/tuhi-assistant/what-is-sent-in-a-support-ticket\">what a support ticket includes</a>.</p>","answer_text":"No. Tuhi runs entirely on your Mac. Your questions, your storage figures and your files never leave your device, and Tuhi works without an internet connection.\n\nWhen Apple Intelligence writes Tuhi's wording, it uses Apple's on-device model, not an online chatbot. The conversation history is stored only on your Mac, and you can clear it from the trash icon at any time.\n\nThe one thing that does go out is something you explicitly choose to send: a support ticket, which you review before tapping Send. See what a support ticket includes.","tags":["tuhi","privacy","offline","on-device"],"related":[{"id":"tuhi-assistant.does-tuhi-keep-my-conversation-history","question":"Does Tuhi keep my conversation history?","url":"/faq/tuhi-assistant/does-tuhi-keep-my-conversation-history"},{"id":"tuhi-assistant.what-is-sent-in-a-support-ticket","question":"What information is sent when I open a support ticket?","url":"/faq/tuhi-assistant/what-is-sent-in-a-support-ticket"},{"id":"tuhi-assistant.will-tuhi-show-file-paths-or-technical-codes","question":"Will Tuhi ever show me file paths, error codes or technical jargon?","url":"/faq/tuhi-assistant/will-tuhi-show-file-paths-or-technical-codes"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"Does Tuhi send my questions or files to the internet? — Storage Studio FAQ","description":"No. Tuhi runs entirely on your Mac and works offline; your questions, storage figures and files never leave your device. Apple Intelligence wording comes from Apple's on-device model, not an online chatbot.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Tuhi, your storage assistant","path":"/faq/tuhi-assistant/"},{"name":"Does Tuhi send my questions or files to the internet?","path":"/faq/tuhi-assistant/does-tuhi-send-my-questions-to-the-internet"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/tuhi-assistant/does-tuhi-send-my-questions-to-the-internet","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"Does Tuhi send my questions or files to the internet?","alternateName":["Is Tuhi private?","Does Tuhi work offline?","Does Storage Studio's AI upload my data?","Are my Tuhi questions sent to a server?","Does Tuhi need an internet connection?","Is the assistant on-device?","tuhi privacy"],"acceptedAnswer":{"@type":"Answer","text":"No. Tuhi runs entirely on your Mac. Your questions, your storage figures and your files never leave your device, and Tuhi works without an internet connection.\n\nWhen Apple Intelligence writes Tuhi's wording, it uses Apple's on-device model, not an online chatbot. The conversation history is stored only on your Mac, and you can clear it from the trash icon at any time.\n\nThe one thing that does go out is something you explicitly choose to send: a support ticket, which you review before tapping Send. See what a support ticket includes.","url":"https://storagestudio.us/faq/tuhi-assistant/does-tuhi-send-my-questions-to-the-internet"}}]},"fragment":"<div class=\"wrap fl-wrap\"><div class=\"fl-layout\"><aside class=\"fl-side\" aria-label=\"FAQ topics\"><details open><summary>All topics</summary><ul class=\"fl-tree\"><li><a href=\"/faq/getting-started/\">Getting started</a> <span>70</span></li><li><a href=\"/faq/freeing-space/\">Freeing up space</a> <span>182</span></li><li><a href=\"/faq/moving-folders/\">Moving folders</a> <span>144</span></li><li><a href=\"/faq/apps/\">Apps</a> <span>146</span></li><li><a href=\"/faq/external-drives/\">External drives</a> <span>169</span></li><li><a href=\"/faq/finder-location/\">Finding things in Finder</a> <span>70</span></li><li><a href=\"/faq/cloud-accounts/\">Cloud accounts</a> <span>158</span></li><li><a href=\"/faq/icloud/\">iCloud &amp; iCloud Photos</a> <span>168</span></li><li><a href=\"/faq/data-transfers/\">Data Transfers</a> <span>119</span></li><li><a href=\"/faq/backups/\">Backups &amp; restore points</a> <span>126</span></li><li><a href=\"/faq/delta-drive/\">Delta Drive, Delta Trust &amp; My Drive</a> <span>125</span></li><li><a href=\"/faq/bridge-devices/\">Bridge &amp; your devices</a> <span>111</span></li><li><a href=\"/faq/duplicates/\">Duplicate files</a> <span>74</span></li><li><a href=\"/faq/junk-yard/\">Junk Yard</a> <span>113</span></li><li class=\"fl-open\"><a href=\"/faq/tuhi-assistant/\" aria-current=\"true\">Tuhi, your storage assistant</a> <span>105</span><ul><li><a href=\"/faq/tuhi-assistant/#about-tuhi\">About Tuhi</a> <span>9</span></li><li><a href=\"/faq/tuhi-assistant/#asking\">Asking Tuhi</a> <span>8</span></li><li><a href=\"/faq/tuhi-assistant/#what-tuhi-knows\">What Tuhi knows</a> <span>29</span></li><li><a href=\"/faq/tuhi-assistant/#apple-intelligence\">Apple Intelligence</a> <span>6</span></li><li class=\"fl-on\"><a href=\"/faq/tuhi-assistant/#privacy\">Privacy and history</a> <span>11</span></li><li><a href=\"/faq/tuhi-assistant/#actions\">What Tuhi can do for you</a> <span>6</span></li><li><a href=\"/faq/tuhi-assistant/#support\">Contacting support</a> <span>12</span></li><li><a href=\"/faq/tuhi-assistant/#ai-access\">AI access for other assistants</a> <span>17</span></li><li><a href=\"/faq/tuhi-assistant/#troubleshooting\">When Tuhi doesn&#39;t help</a> <span>7</span></li></ul></li><li><a href=\"/faq/settings/\">Settings &amp; keep-time</a> <span>88</span></li><li><a href=\"/faq/performance-battery/\">Performance &amp; battery</a> <span>62</span></li><li><a href=\"/faq/privacy-safety/\">Privacy &amp; safety</a> <span>85</span></li><li><a href=\"/faq/licensing-payments/\">Licensing &amp; payments</a> <span>131</span></li><li><a href=\"/faq/troubleshooting/\">Troubleshooting &amp; messages</a> <span>180</span></li><li><a href=\"/faq/comparisons/\">Comparisons &amp; alternatives</a> <span>75</span></li><li><a href=\"/faq/mac-storage-basics/\">Mac storage basics</a> <span>315</span></li></ul></details></aside><div class=\"fl-main\"><nav class=\"fl-crumbs\" aria-label=\"Breadcrumb\"><ol><li><a href=\"/\">Home</a></li><li><a href=\"/faq/\">FAQ</a></li><li><a href=\"/faq/tuhi-assistant/\">Tuhi, your storage assistant</a></li><li aria-current=\"page\">Does Tuhi send my questions or files to the internet?</li></ol></nav>\n<form class=\"fl-search\" action=\"/faq/search\" method=\"get\" role=\"search\" data-fl-search>\n<label class=\"fl-visually-hidden\" for=\"fl-q\">Search the FAQ</label>\n<input id=\"fl-q\" type=\"search\" name=\"q\" value=\"\" placeholder=\"Search 2,816 questions…\" autocomplete=\"off\" spellcheck=\"false\">\n<button type=\"submit\">Search</button>\n<div class=\"fl-suggest\" role=\"listbox\" hidden></div>\n</form>\n<article class=\"fl-entry\">\n<p class=\"eyebrow fl-eyebrow\"><a href=\"/faq/tuhi-assistant/\">Tuhi, your storage assistant</a> · <a href=\"/faq/tuhi-assistant/#privacy\">Privacy and history</a></p>\n<h1>Does Tuhi send my questions or files to the internet?</h1>\n<p class=\"fl-short\"><strong>Short answer:</strong> No. Tuhi runs entirely on your Mac and works offline; your questions, storage figures and files never leave your device. Apple Intelligence wording comes from Apple&#39;s on-device model, not an online chatbot.</p>\n<div class=\"fl-answer\"><p>No. Tuhi runs entirely on your Mac. Your questions, your storage figures and your files never leave your device, and Tuhi works without an internet connection.</p>\n<p>When Apple Intelligence writes Tuhi&#39;s wording, it uses Apple&#39;s <strong>on-device</strong> model, not an online chatbot. The conversation history is stored only on your Mac, and you can clear it from the trash icon at any time.</p>\n<p>The one thing that does go out is something you explicitly choose to send: a support ticket, which you review before tapping <strong>Send</strong>. See <a href=\"/faq/tuhi-assistant/what-is-sent-in-a-support-ticket\">what a support ticket includes</a>.</p></div>\n\n<p class=\"fl-meta\">Last reviewed <time datetime=\"2026-10-01\">October 1, 2026</time></p>\n\n<section class=\"fl-related\"><h2>Related questions</h2><ul><li><a href=\"/faq/tuhi-assistant/does-tuhi-keep-my-conversation-history\">Does Tuhi keep my conversation history?</a></li><li><a href=\"/faq/tuhi-assistant/what-is-sent-in-a-support-ticket\">What information is sent when I open a support ticket?</a></li><li><a href=\"/faq/tuhi-assistant/will-tuhi-show-file-paths-or-technical-codes\">Will Tuhi ever show me file paths, error codes or technical jargon?</a></li></ul></section>\n<p class=\"fl-formats\">Also available as <a href=\"/faq/tuhi-assistant/does-tuhi-send-my-questions-to-the-internet.md\">Markdown</a> and <a href=\"/faq/tuhi-assistant/does-tuhi-send-my-questions-to-the-internet.json\">JSON</a>.</p>\n</article></div></div></div>"}