---
id: tuhi-assistant.how-do-i-contact-support-through-tuhi
url: https://storagestudio.us/faq/tuhi-assistant/how-do-i-contact-support-through-tuhi
category: "Tuhi, your storage assistant"
subcategory: "Contacting support"
question: "Can Tuhi open a support ticket for me?"
alt_questions:
  - "Ask Tuhi to contact support"
  - "Create a ticket with Tuhi"
  - "Tell Tuhi I want to talk to a human"
  - "Can the assistant raise a ticket?"
  - "Tuhi open a ticket"
  - "Get a real person through Tuhi"
short_answer: "Yes. Type \"contact support\" or \"open a ticket\" into the Ask box and Tuhi opens a pre-filled ticket form. You edit it and choose what to include; nothing is sent until you click Send to Support."
tags: ["support", "ticket", "tuhi"]
related: ["https://storagestudio.us/faq/tuhi-assistant/what-is-sent-in-a-support-ticket", "https://storagestudio.us/faq/tuhi-assistant/where-are-my-support-tickets", "https://storagestudio.us/faq/tuhi-assistant/what-happens-after-i-send-a-ticket"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Can Tuhi open a support ticket for me?

Yes. Type "contact support", "open a ticket" or "I want to talk to a human" into the Ask box and Tuhi opens the support ticket form for you. If you've just described a problem, Tuhi fills in a helpful starting note and the diagnostics summary so you don't have to explain from scratch.

Tuhi never writes or sends a ticket on its own. The form is fully editable: change the subject and message, untick anything you'd rather not include, and click **Send to Support** only when you're ready — or close it without sending. You can also open the same form from **More (•••) → Help & Support → Contact Support**. See [the Support manual page](https://storagestudio.us/manual/support).