{"id":"tuhi-assistant.how-do-i-rate-my-support-experience","url":"/faq/tuhi-assistant/how-do-i-rate-my-support-experience","category":{"id":"tuhi-assistant","title":"Tuhi, your storage assistant"},"subcategory":{"id":"support","title":"Contacting support"},"question":"How do I rate my support experience?","alt_questions":["Leave feedback on a support ticket","How was your support experience?","Rate support Storage Studio","Emoji rating support"],"short_answer":"Once a ticket is resolved or closed, open it in My Support and choose an emoji under \"How was your support experience?\".","answer_markdown":"Once a ticket is resolved or closed, open it in **My Support** (More (•••) → Help & Support). You'll see \"How was your support experience?\" with a quick emoji rating — pick one and you're done.\n\nThe rating lets the team know how they did. It's optional, and you can still reopen the ticket afterwards if the problem comes back.","answer_html":"

Once a ticket is resolved or closed, open it in My Support (More (•••) → Help & Support). You'll see "How was your support experience?" with a quick emoji rating — pick one and you're done.

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The rating lets the team know how they did. It's optional, and you can still reopen the ticket afterwards if the problem comes back.

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Tuhi, your storage assistant · Contacting support

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How do I rate my support experience?

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Short answer: Once a ticket is resolved or closed, open it in My Support and choose an emoji under "How was your support experience?".

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Once a ticket is resolved or closed, open it in My Support (More (•••) → Help & Support). You'll see "How was your support experience?" with a quick emoji rating — pick one and you're done.

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The rating lets the team know how they did. It's optional, and you can still reopen the ticket afterwards if the problem comes back.

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Last reviewed

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Related questions

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Also available as Markdown and JSON.

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