---
id: tuhi-assistant.how-do-i-rate-my-support-experience
url: https://storagestudio.us/faq/tuhi-assistant/how-do-i-rate-my-support-experience
category: "Tuhi, your storage assistant"
subcategory: "Contacting support"
question: "How do I rate my support experience?"
alt_questions:
  - "Leave feedback on a support ticket"
  - "How was your support experience?"
  - "Rate support Storage Studio"
  - "Emoji rating support"
short_answer: "Once a ticket is resolved or closed, open it in My Support and choose an emoji under \"How was your support experience?\"."
tags: ["support", "rating", "feedback"]
related: ["https://storagestudio.us/faq/tuhi-assistant/how-do-i-close-or-reopen-a-ticket"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# How do I rate my support experience?

Once a ticket is resolved or closed, open it in **My Support** (More (•••) → Help & Support). You'll see "How was your support experience?" with a quick emoji rating — pick one and you're done.

The rating lets the team know how they did. It's optional, and you can still reopen the ticket afterwards if the problem comes back.