{"id":"tuhi-assistant.how-long-does-website-tuhi-keep-me-verified","url":"/faq/tuhi-assistant/how-long-does-website-tuhi-keep-me-verified","category":{"id":"tuhi-assistant","title":"Tuhi, your storage assistant"},"subcategory":{"id":"privacy","title":"Privacy and history"},"question":"How long does Tuhi on the website keep me confirmed as a customer?","alt_questions":["Tuhi says my verification timed out","Why do I have to verify again in the chat?","Website chat signed me out","How do I sign out of Tuhi?","Tuhi account details disappeared"],"short_answer":"A chat confirmation lasts 15 minutes after your last message and two hours at most, in that browser tab only. Then account answers are hidden; confirm again with a new code. Clear conversation ends it at once.","answer_markdown":"A confirmation made in the chat lasts **15 minutes after your last message**, and **two hours** at most. After that your account answers are hidden from the screen and Tuhi says the confirmation timed out — confirm again with a new code, which takes a minute.\n\n- It applies to **that browser tab only**. Another tab or window, or someone else on the same computer, sees nothing of your account.\n- **Signed in to your account** at storagestudio.us? Tuhi knows it's you for as long as you stay signed in, with no code.\n- **Clear conversation** in the chat, or signing out of your account, ends it straight away.\n\nOn a computer that isn't yours, use **Sign out on every device** on your account's **Help** page when you're done.","answer_html":"

A confirmation made in the chat lasts 15 minutes after your last message, and two hours at most. After that your account answers are hidden from the screen and Tuhi says the confirmation timed out — confirm again with a new code, which takes a minute.

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On a computer that isn't yours, use Sign out on every device on your account's Help page when you're done.

","answer_text":"A confirmation made in the chat lasts 15 minutes after your last message, and two hours at most. After that your account answers are hidden from the screen and Tuhi says the confirmation timed out — confirm again with a new code, which takes a minute.\n\n- It applies to that browser tab only. Another tab or window, or someone else on the same computer, sees nothing of your account.\n- Signed in to your account at storagestudio.us? Tuhi knows it's you for as long as you stay signed in, with no code.\n- Clear conversation in the chat, or signing out of your account, ends it straight away.\n\nOn a computer that isn't yours, use Sign out on every device on your account's Help page when you're done.","tags":["tuhi","website","account","privacy"],"related":[{"id":"tuhi-assistant.can-website-tuhi-see-my-account","question":"Can Tuhi on the website answer questions about my own account?","url":"/faq/tuhi-assistant/can-website-tuhi-see-my-account"},{"id":"tuhi-assistant.what-happens-to-my-tuhi-chat-when-i-sign-out","question":"What happens to my Tuhi conversation on the website when I sign out?","url":"/faq/tuhi-assistant/what-happens-to-my-tuhi-chat-when-i-sign-out"}],"applies_to":"all","wiki":"/wiki/keeping-your-account-safe-in-the-chat","last_reviewed":"2026-11-02","title":"How long does Tuhi on the website keep me confirmed as a customer? — Storage Studio FAQ","description":"A chat confirmation lasts 15 minutes after your last message and two hours at most, in that browser tab only. Then account answers are hidden; confirm again with a new code. Clear conversation ends it at once.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Tuhi, your storage assistant","path":"/faq/tuhi-assistant/"},{"name":"How long does Tuhi on the website keep me confirmed as a customer?","path":"/faq/tuhi-assistant/how-long-does-website-tuhi-keep-me-verified"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/tuhi-assistant/how-long-does-website-tuhi-keep-me-verified","inLanguage":"en","dateModified":"2026-11-02","mainEntity":[{"@type":"Question","name":"How long does Tuhi on the website keep me confirmed as a customer?","alternateName":["Tuhi says my verification timed out","Why do I have to verify again in the chat?","Website chat signed me out","How do I sign out of Tuhi?","Tuhi account details disappeared"],"acceptedAnswer":{"@type":"Answer","text":"A confirmation made in the chat lasts 15 minutes after your last message, and two hours at most. After that your account answers are hidden from the screen and Tuhi says the confirmation timed out — confirm again with a new code, which takes a minute.\n\n- It applies to that browser tab only. Another tab or window, or someone else on the same computer, sees nothing of your account.\n- Signed in to your account at storagestudio.us? Tuhi knows it's you for as long as you stay signed in, with no code.\n- Clear conversation in the chat, or signing out of your account, ends it straight away.\n\nOn a computer that isn't yours, use Sign out on every device on your account's Help page when you're done.","url":"https://storagestudio.us/faq/tuhi-assistant/how-long-does-website-tuhi-keep-me-verified"}}]},"fragment":"
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Tuhi, your storage assistant · Privacy and history

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How long does Tuhi on the website keep me confirmed as a customer?

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Short answer: A chat confirmation lasts 15 minutes after your last message and two hours at most, in that browser tab only. Then account answers are hidden; confirm again with a new code. Clear conversation ends it at once.

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A confirmation made in the chat lasts 15 minutes after your last message, and two hours at most. After that your account answers are hidden from the screen and Tuhi says the confirmation timed out — confirm again with a new code, which takes a minute.

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  • It applies to that browser tab only. Another tab or window, or someone else on the same computer, sees nothing of your account.
  • Signed in to your account at storagestudio.us? Tuhi knows it's you for as long as you stay signed in, with no code.
  • Clear conversation in the chat, or signing out of your account, ends it straight away.
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On a computer that isn't yours, use Sign out on every device on your account's Help page when you're done.

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Read the full guide →

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