{"id":"tuhi-assistant.where-are-my-support-tickets","url":"/faq/tuhi-assistant/where-are-my-support-tickets","category":{"id":"tuhi-assistant","title":"Tuhi, your storage assistant"},"subcategory":{"id":"support","title":"Contacting support"},"question":"Can I ask Tuhi whether support has replied to my ticket?","alt_questions":["Ask Tuhi about my ticket","Tuhi, where are my tickets?","What's the status of my support ticket? Tuhi","Has support answered me yet?","Check my ticket from the Ask box"],"short_answer":"Yes. Ask \"where are my tickets?\" in the Ask box and Tuhi tells you about tickets sent from this Mac and whether a reply is waiting. Read and reply in My Support under More (•••) → Help & Support.","answer_markdown":"Yes. Ask \"where are my tickets?\" or \"what's the status of my ticket?\" in the Ask box and Tuhi tells you about the tickets you've sent from this Mac, including whether a reply is waiting.\n\nTo read the whole conversation, reply, or close a ticket, open **My Support** from **More (•••) → Help & Support**. When support answers, you also get a notification, and the reply arrives by email.","answer_html":"

Yes. Ask "where are my tickets?" or "what's the status of my ticket?" in the Ask box and Tuhi tells you about the tickets you've sent from this Mac, including whether a reply is waiting.

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To read the whole conversation, reply, or close a ticket, open My Support from More (•••) → Help & Support. When support answers, you also get a notification, and the reply arrives by email.

","answer_text":"Yes. Ask \"where are my tickets?\" or \"what's the status of my ticket?\" in the Ask box and Tuhi tells you about the tickets you've sent from this Mac, including whether a reply is waiting.\n\nTo read the whole conversation, reply, or close a ticket, open My Support from More (•••) → Help & Support. When support answers, you also get a notification, and the reply arrives by email.","tags":["support","tuhi","tickets"],"related":[{"id":"tuhi-assistant.how-do-i-reply-to-support","question":"How do I reply to a support message?","url":"/faq/tuhi-assistant/how-do-i-reply-to-support"},{"id":"tuhi-assistant.how-do-i-close-or-reopen-a-ticket","question":"How do I close or reopen a support ticket?","url":"/faq/tuhi-assistant/how-do-i-close-or-reopen-a-ticket"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"Can I ask Tuhi whether support has replied to my ticket? — Storage Studio FAQ","description":"Yes. Ask \"where are my tickets?\" in the Ask box and Tuhi tells you about tickets sent from this Mac and whether a reply is waiting. Read and reply in My Support under More (•••) → Help & Support.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Tuhi, your storage assistant","path":"/faq/tuhi-assistant/"},{"name":"Can I ask Tuhi whether support has replied to my ticket?","path":"/faq/tuhi-assistant/where-are-my-support-tickets"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/tuhi-assistant/where-are-my-support-tickets","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"Can I ask Tuhi whether support has replied to my ticket?","alternateName":["Ask Tuhi about my ticket","Tuhi, where are my tickets?","What's the status of my support ticket? Tuhi","Has support answered me yet?","Check my ticket from the Ask box"],"acceptedAnswer":{"@type":"Answer","text":"Yes. Ask \"where are my tickets?\" or \"what's the status of my ticket?\" in the Ask box and Tuhi tells you about the tickets you've sent from this Mac, including whether a reply is waiting.\n\nTo read the whole conversation, reply, or close a ticket, open My Support from More (•••) → Help & Support. When support answers, you also get a notification, and the reply arrives by email.","url":"https://storagestudio.us/faq/tuhi-assistant/where-are-my-support-tickets"}}]},"fragment":"
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Tuhi, your storage assistant · Contacting support

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Can I ask Tuhi whether support has replied to my ticket?

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Short answer: Yes. Ask "where are my tickets?" in the Ask box and Tuhi tells you about tickets sent from this Mac and whether a reply is waiting. Read and reply in My Support under More (•••) → Help & Support.

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Yes. Ask "where are my tickets?" or "what's the status of my ticket?" in the Ask box and Tuhi tells you about the tickets you've sent from this Mac, including whether a reply is waiting.

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To read the whole conversation, reply, or close a ticket, open My Support from More (•••) → Help & Support. When support answers, you also get a notification, and the reply arrives by email.

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