---
id: tuhi-assistant.where-are-my-support-tickets
url: https://storagestudio.us/faq/tuhi-assistant/where-are-my-support-tickets
category: "Tuhi, your storage assistant"
subcategory: "Contacting support"
question: "Can I ask Tuhi whether support has replied to my ticket?"
alt_questions:
  - "Ask Tuhi about my ticket"
  - "Tuhi, where are my tickets?"
  - "What's the status of my support ticket? Tuhi"
  - "Has support answered me yet?"
  - "Check my ticket from the Ask box"
short_answer: "Yes. Ask \"where are my tickets?\" in the Ask box and Tuhi tells you about tickets sent from this Mac and whether a reply is waiting. Read and reply in My Support under More (•••) → Help & Support."
tags: ["support", "tuhi", "tickets"]
related: ["https://storagestudio.us/faq/tuhi-assistant/how-do-i-reply-to-support", "https://storagestudio.us/faq/tuhi-assistant/how-do-i-close-or-reopen-a-ticket"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Can I ask Tuhi whether support has replied to my ticket?

Yes. Ask "where are my tickets?" or "what's the status of my ticket?" in the Ask box and Tuhi tells you about the tickets you've sent from this Mac, including whether a reply is waiting.

To read the whole conversation, reply, or close a ticket, open **My Support** from **More (•••) → Help & Support**. When support answers, you also get a notification, and the reply arrives by email.