{"id":"tuhi-assistant.why-does-tuhi-say-i-dont-know","url":"/faq/tuhi-assistant/why-does-tuhi-say-i-dont-know","category":{"id":"tuhi-assistant","title":"Tuhi, your storage assistant"},"subcategory":{"id":"what-tuhi-knows","title":"What Tuhi knows"},"question":"Why does Tuhi sometimes say \"I don't know\"?","alt_questions":["Tuhi said I don't know","Does Tuhi make things up?","Why is Tuhi's answer so short?","Does Tuhi use Private Cloud Compute?","Tuhi won't guess"],"short_answer":"Tuhi would rather say \"I don't know\" than guess. Each answer about your Mac is checked sentence by sentence against what Storage Studio really knows, and anything unsupported is left out. She runs only on Apple Intelligence on your Mac.","answer_markdown":"Because a plain \"I don't know\" is better than a confident wrong answer. Every answer about your Mac is checked, sentence by sentence, against what Storage Studio really knows, and anything it can't back up is left out. When nothing is left, Tuhi says so.\n\nTuhi runs only on the Apple Intelligence model on your Mac — no online model is used, so your questions and files stay on your device. That model is small and fast, which is another reason the checks matter.\n\nIf she doesn't know, try asking more specifically (\"how much space do my backups use?\"), or open the screen she points you to. For questions about the app itself, the [user manual](/manual/assistant) has the full detail. See [whether Tuhi uses your real numbers](/faq/tuhi-assistant/does-tuhi-use-my-real-storage-numbers).","answer_html":"

Because a plain "I don't know" is better than a confident wrong answer. Every answer about your Mac is checked, sentence by sentence, against what Storage Studio really knows, and anything it can't back up is left out. When nothing is left, Tuhi says so.

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Tuhi runs only on the Apple Intelligence model on your Mac — no online model is used, so your questions and files stay on your device. That model is small and fast, which is another reason the checks matter.

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If she doesn't know, try asking more specifically ("how much space do my backups use?"), or open the screen she points you to. For questions about the app itself, the user manual has the full detail. See whether Tuhi uses your real numbers.

","answer_text":"Because a plain \"I don't know\" is better than a confident wrong answer. Every answer about your Mac is checked, sentence by sentence, against what Storage Studio really knows, and anything it can't back up is left out. When nothing is left, Tuhi says so.\n\nTuhi runs only on the Apple Intelligence model on your Mac — no online model is used, so your questions and files stay on your device. That model is small and fast, which is another reason the checks matter.\n\nIf she doesn't know, try asking more specifically (\"how much space do my backups use?\"), or open the screen she points you to. For questions about the app itself, the user manual has the full detail. See whether Tuhi uses your real numbers.","tags":["tuhi","apple intelligence","accuracy","privacy"],"related":[{"id":"tuhi-assistant.does-tuhi-use-my-real-storage-numbers","question":"Does Tuhi use my Mac's real storage numbers or guess?","url":"/faq/tuhi-assistant/does-tuhi-use-my-real-storage-numbers"},{"id":"tuhi-assistant.where-does-tuhis-knowledge-come-from","question":"Where does Tuhi's knowledge about Storage Studio come from?","url":"/faq/tuhi-assistant/where-does-tuhis-knowledge-come-from"}],"applies_to":"app>=4.20","last_reviewed":"2026-10-27","title":"Why does Tuhi sometimes say \"I don't know\"? — Storage Studio FAQ","description":"Tuhi would rather say \"I don't know\" than guess. Each answer about your Mac is checked sentence by sentence against what Storage Studio really knows, and anything unsupported is left out. She runs only on Apple Intelligence on your Mac.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Tuhi, your storage assistant","path":"/faq/tuhi-assistant/"},{"name":"Why does Tuhi sometimes say \"I don't know\"?","path":"/faq/tuhi-assistant/why-does-tuhi-say-i-dont-know"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/tuhi-assistant/why-does-tuhi-say-i-dont-know","inLanguage":"en","dateModified":"2026-10-27","mainEntity":[{"@type":"Question","name":"Why does Tuhi sometimes say \"I don't know\"?","alternateName":["Tuhi said I don't know","Does Tuhi make things up?","Why is Tuhi's answer so short?","Does Tuhi use Private Cloud Compute?","Tuhi won't guess"],"acceptedAnswer":{"@type":"Answer","text":"Because a plain \"I don't know\" is better than a confident wrong answer. Every answer about your Mac is checked, sentence by sentence, against what Storage Studio really knows, and anything it can't back up is left out. When nothing is left, Tuhi says so.\n\nTuhi runs only on the Apple Intelligence model on your Mac — no online model is used, so your questions and files stay on your device. That model is small and fast, which is another reason the checks matter.\n\nIf she doesn't know, try asking more specifically (\"how much space do my backups use?\"), or open the screen she points you to. For questions about the app itself, the user manual has the full detail. See whether Tuhi uses your real numbers.","url":"https://storagestudio.us/faq/tuhi-assistant/why-does-tuhi-say-i-dont-know"}}]},"fragment":"
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Tuhi, your storage assistant · What Tuhi knows

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Why does Tuhi sometimes say "I don't know"?

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Short answer: Tuhi would rather say "I don't know" than guess. Each answer about your Mac is checked sentence by sentence against what Storage Studio really knows, and anything unsupported is left out. She runs only on Apple Intelligence on your Mac.

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Because a plain "I don't know" is better than a confident wrong answer. Every answer about your Mac is checked, sentence by sentence, against what Storage Studio really knows, and anything it can't back up is left out. When nothing is left, Tuhi says so.

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Tuhi runs only on the Apple Intelligence model on your Mac — no online model is used, so your questions and files stay on your device. That model is small and fast, which is another reason the checks matter.

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If she doesn't know, try asking more specifically ("how much space do my backups use?"), or open the screen she points you to. For questions about the app itself, the user manual has the full detail. See whether Tuhi uses your real numbers.

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Applies to Storage Studio 4.20 and later · Last reviewed

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Related questions

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Also available as Markdown and JSON.

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