{ "schema": "https://storagestudio.us/schema/wiki-page.v1", "title": "Asking Tuhi a question", "slug": "asking-tuhi", "url": "https://storagestudio.us/wiki/asking-tuhi", "markdown_url": "https://storagestudio.us/wiki/asking-tuhi.md", "category": "Tuhi assistant", "category_url": "https://storagestudio.us/wiki/tuhi-assistant/", "tags": [ "tuhi", "assistant", "home screen" ], "summary": "Type your question into the Ask box at the top of the Home screen and press Return. Tuhi answers in the conversation below, usually with a button to the right screen, and keeps the conversation on your Mac until you clear it.", "published_at": "2026-10-01T05:53:23.000Z", "updated_at": "2026-10-27T11:13:36.000Z", "headings": [ { "level": 2, "text": "Where the Ask box is", "id": "where-the-ask-box-is" }, { "level": 2, "text": "Asking", "id": "asking" }, { "level": 2, "text": "What you can ask", "id": "what-you-can-ask" }, { "level": 2, "text": "Going to the right screen", "id": "going-to-the-right-screen" }, { "level": 2, "text": "Your conversation", "id": "your-conversation" } ], "links_out": [ { "slug": "interface-settings", "label": "Interface settings", "exists": true, "url": "https://storagestudio.us/wiki/interface-settings" }, { "slug": "what-tuhi-can-do-for-you", "label": "What Tuhi can do for you", "exists": true, "url": "https://storagestudio.us/wiki/what-tuhi-can-do-for-you" }, { "slug": "tuhi", "label": "Meet Tuhi", "exists": true, "url": "https://storagestudio.us/wiki/tuhi" }, { "slug": "where-tuhis-answers-come-from", "label": "Where Tuhi's answers come from", "exists": true, "url": "https://storagestudio.us/wiki/where-tuhis-answers-come-from" }, { "slug": "tuhi-is-private", "label": "Tuhi runs on your Mac", "exists": true, "url": "https://storagestudio.us/wiki/tuhi-is-private" }, { "slug": "the-home-screen", "label": "The Home screen", "exists": true, "url": "https://storagestudio.us/wiki/the-home-screen" } ], "links_in": [ { "slug": "getting-help", "title": "Getting help: Contact Support and My Support", "url": "https://storagestudio.us/wiki/getting-help" }, { "slug": "is-storage-studio-slowing-my-mac", "title": "Is Storage Studio slowing my Mac down?", "url": "https://storagestudio.us/wiki/is-storage-studio-slowing-my-mac" }, { "slug": "tuhi", "title": "Meet Tuhi, your storage assistant", "url": "https://storagestudio.us/wiki/tuhi" }, { "slug": "the-home-screen", "title": "The Home screen", "url": "https://storagestudio.us/wiki/the-home-screen" }, { "slug": "tuhi-without-apple-intelligence", "title": "Tuhi on a Mac without Apple Intelligence", "url": "https://storagestudio.us/wiki/tuhi-without-apple-intelligence" }, { "slug": "tuhi-on-our-website", "title": "Tuhi on our website", "url": "https://storagestudio.us/wiki/tuhi-on-our-website" }, { "slug": "what-tuhi-can-do-for-you", "title": "What Tuhi can do for you", "url": "https://storagestudio.us/wiki/what-tuhi-can-do-for-you" }, { "slug": "where-tuhis-answers-come-from", "title": "Where Tuhi's answers come from", "url": "https://storagestudio.us/wiki/where-tuhis-answers-come-from" } ], "diagrams": [ { "kind": "flowchart", "caption": "What happens after you ask Tuhi a question", "outline": "- You type a question and press Return\n - leads to Is it a link to download or a support request?\n- Is it a link to download or a support request?\n - Yes: leads to Tuhi starts the download or opens the ticket form\n - No: leads to Tuhi gathers your Mac's live facts and the most relevant help\n- Tuhi gathers your Mac's live facts and the most relevant help\n - leads to Tuhi writes the answer\n- Tuhi writes the answer\n - leads to Is the question about a feature?\n- Is the question about a feature?\n - Yes: leads to A button and the exact steps are added\n - No: leads to The answer stands on its own\n", "source": "%% caption: What happens after you ask Tuhi a question\nflowchart TD\n A[You type a question and press Return] --> B{Is it a link to download or a support request?}\n B -->|Yes| C[Tuhi starts the download or opens the ticket form]\n B -->|No| D[Tuhi gathers your Mac's live facts and the most relevant help]\n D --> E[Tuhi writes the answer]\n E --> F{Is the question about a feature?}\n F -->|Yes| G[A button and the exact steps are added]\n F -->|No| H[The answer stands on its own]" } ], "images": [], "screenshots_pending": [ { "alt": "The Home screen in Demo Mode with the conversation open below the Ask box, the newest question at the top, Tuhi's answer underneath with a Manage Apps button, and the trash and chevron buttons in the conversation header", "caption": "A question and Tuhi's answer" } ], "faqs": [ { "question": "What does it mean when a Tuhi answer says \"From\" and my partner's name?", "answer": "It means the answer came from the shop, IT company or reseller you got Storage Studio through. Partners can give Tuhi their own questions and answers, which we review before they reach any Mac, and the reply may offer a button to open their website or message them. Tuhi's own answers always come…", "url": "https://storagestudio.us/faq" } ], "text": "Type a question into the Ask box at the top of the Home screen and press Return. Tuhi answers in the conversation that opens below, usually with a button that takes you straight to the screen that helps. Your conversation is kept on this Mac, so it's still there next time. Where the Ask box is The Ask box sits at the top of the Home screen, under the header. It reads Ask Storage Studio anything… until you type. On its left you'll see Tuhi's name with Powered by Apple Intelligence underneath, or On-device assistant when Apple Intelligence isn't in use. The Home screen is what you see in the Intelligence view. If clicking the menu bar icon opens the compact popover instead, choose Intelligence under How Storage Studio opens in Preferences → Interface . See Interface settings . Asking Click in the Ask box and type your question in your own words. Press Return, or click the arrow button at the end of the box. The conversation opens below and shows Thinking… while Tuhi works out the answer. Read the answer. If it has a button, click it to go to that screen. What happens after you ask Tuhi a question Flowchart outline: What happens after you ask Tuhi a question You type a question and press Return leads to Is it a link to download or a support request? Is it a link to download or a support request? Yes: leads to Tuhi starts the download or opens the ticket form No: leads to Tuhi gathers your Mac's live facts and the most relevant help Tuhi gathers your Mac's live facts and the most relevant help leads to Tuhi writes the answer Tuhi writes the answer leads to Is the question about a feature? Is the question about a feature? Yes: leads to A button and the exact steps are added No: leads to The answer stands on its own What you can ask Kind of question Example Your space Why is my disk so full? How much is free on my drive? How something works What is Data Parking? Can I undo a move? What you've done What did I move to my drive? When did my backup last run? Where something is Where is my Projects folder? Something deleted What's in my Recycle Vault? Can I get that file back? Your Mac Which Mac is this? How much memory does it have? Why something happened Why didn't my backup finish? Why is my Mac slow? Getting things done Download this link to my fast drive, followed by the link. Pause the download. Carry on with the move. Contact support. Any update on my ticket? If you describe a problem, Tuhi also offers Open a support ticket , so you can reach a person in one click. If a question is outside what Tuhi knows, it says so instead of guessing. For what Tuhi can do as well as answer, see What Tuhi can do for you . When Tuhi offers buttons, you can click one or type your answer instead — \"the first one\", \"yes\", or the name of the one you want. Going to the right screen Tuhi doesn't invent menu names. When an answer is about a feature, Storage Studio adds the exact steps and one button, such as Manage Apps , Find Duplicates , Open Data Backup or Run Tuhi . Clicking the button opens that screen; nothing runs until you choose to start it there. Your conversation The newest question and answer are at the top, with older ones below. Each has a small time stamp. You can select and copy any text in the conversation. The conversation tucks itself away after a minute without use. Click the chevron at the end of the Ask box to show or hide it. Your conversation is saved on this Mac and comes back after you restart. Storage Studio keeps the most recent 200 messages. To wipe it, click the trash button in the conversation header ( Clear conversation history ). That also deletes the copy saved on this Mac. Tuhi may greet you when you open the Home screen. The greeting isn't saved, and it won't repeat within a few hours. Common questions What does it mean when a Tuhi answer says \"From\" and my partner's name? It means the answer came from the shop, IT company or reseller you got Storage Studio through. Partners can give Tuhi their own questions and answers, which we review before they reach any Mac, and the reply may offer a button to open their website or message them. Tuhi's own answers always come… See also: Meet Tuhi · Where Tuhi's answers come from · Tuhi runs on your Mac · The Home screen", "markdown": "Type a question into the Ask box at the top of the Home screen and press Return. Tuhi answers in the conversation that opens below, usually with a button that takes you straight to the screen that helps. Your conversation is kept on this Mac, so it's still there next time.\n\n## Where the Ask box is\n\nThe Ask box sits at the top of the **Home** screen, under the header. It reads **Ask Storage Studio anything…** until you type. On its left you'll see Tuhi's name with **Powered by Apple Intelligence** underneath, or **On-device assistant** when Apple Intelligence isn't in use.\n\nThe Home screen is what you see in the **Intelligence** view. If clicking the menu bar icon opens the compact popover instead, choose **Intelligence** under **How Storage Studio opens** in **Preferences** → **Interface**. See [Interface settings](https://storagestudio.us/wiki/interface-settings).\n\n## Asking\n\n1. Click in the Ask box and type your question in your own words.\n2. Press Return, or click the arrow button at the end of the box.\n3. The conversation opens below and shows **Thinking…** while Tuhi works out the answer.\n4. Read the answer. If it has a button, click it to go to that screen.\n\n```mermaid\n%% caption: What happens after you ask Tuhi a question\nflowchart TD\n A[You type a question and press Return] --> B{Is it a link to download or a support request?}\n B -->|Yes| C[Tuhi starts the download or opens the ticket form]\n B -->|No| D[Tuhi gathers your Mac's live facts and the most relevant help]\n D --> E[Tuhi writes the answer]\n E --> F{Is the question about a feature?}\n F -->|Yes| G[A button and the exact steps are added]\n F -->|No| H[The answer stands on its own]\n```\n\n*Flowchart — What happens after you ask Tuhi a question. Outline:*\n\n- You type a question and press Return\n - leads to Is it a link to download or a support request?\n- Is it a link to download or a support request?\n - Yes: leads to Tuhi starts the download or opens the ticket form\n - No: leads to Tuhi gathers your Mac's live facts and the most relevant help\n- Tuhi gathers your Mac's live facts and the most relevant help\n - leads to Tuhi writes the answer\n- Tuhi writes the answer\n - leads to Is the question about a feature?\n- Is the question about a feature?\n - Yes: leads to A button and the exact steps are added\n - No: leads to The answer stands on its own\n\n## What you can ask\n\n| Kind of question | Example |\n| --- | --- |\n| Your space | Why is my disk so full? How much is free on my drive? |\n| How something works | What is Data Parking? Can I undo a move? |\n| What you've done | What did I move to my drive? When did my backup last run? |\n| Where something is | Where is my Projects folder? |\n| Something deleted | What's in my Recycle Vault? Can I get that file back? |\n| Your Mac | Which Mac is this? How much memory does it have? |\n| Why something happened | Why didn't my backup finish? Why is my Mac slow? |\n| Getting things done | Download this link to my fast drive, followed by the link. Pause the download. Carry on with the move. Contact support. Any update on my ticket? |\n\nIf you describe a problem, Tuhi also offers **Open a support ticket**, so you can reach a person in one click. If a question is outside what Tuhi knows, it says so instead of guessing. For what Tuhi can do as well as answer, see [What Tuhi can do for you](https://storagestudio.us/wiki/what-tuhi-can-do-for-you).\n\nWhen Tuhi offers buttons, you can click one or type your answer instead — \"the first one\", \"yes\", or the name of the one you want.\n\n## Going to the right screen\n\nTuhi doesn't invent menu names. When an answer is about a feature, Storage Studio adds the exact steps and one button, such as **Manage Apps**, **Find Duplicates**, **Open Data Backup** or **Run Tuhi**. Clicking the button opens that screen; nothing runs until you choose to start it there.\n\n## Your conversation\n\n- The newest question and answer are at the top, with older ones below. Each has a small time stamp.\n- You can select and copy any text in the conversation.\n- The conversation tucks itself away after a minute without use. Click the chevron at the end of the Ask box to show or hide it.\n- Your conversation is saved on this Mac and comes back after you restart. Storage Studio keeps the most recent 200 messages.\n- To wipe it, click the trash button in the conversation header (**Clear conversation history**). That also deletes the copy saved on this Mac.\n\nTuhi may greet you when you open the Home screen. The greeting isn't saved, and it won't repeat within a few hours.\n\n- **What does it mean when a Tuhi answer says \"From\" and my partner's name?** It means the answer came from the shop, IT company or reseller you got Storage Studio through. Partners can give Tuhi their own questions and answers, which we review before they reach any Mac, and the reply may offer a button to open their website or message them. Tuhi's own answers always come… (https://storagestudio.us/faq)\n\nSee also: [Meet Tuhi](https://storagestudio.us/wiki/tuhi) · [Where Tuhi's answers come from](https://storagestudio.us/wiki/where-tuhis-answers-come-from) · [Tuhi runs on your Mac](https://storagestudio.us/wiki/tuhi-is-private) · [The Home screen](https://storagestudio.us/wiki/the-home-screen)\n" }