{
  "schema": "https://storagestudio.us/schema/wiki-page.v1",
  "title": "Extending your trial",
  "slug": "extending-your-trial",
  "url": "https://storagestudio.us/wiki/extending-your-trial",
  "markdown_url": "https://storagestudio.us/wiki/extending-your-trial.md",
  "category": "Licensing & payments",
  "category_url": "https://storagestudio.us/wiki/licensing-and-payments/",
  "tags": [
    "licence",
    "trial",
    "extend trial",
    "email code"
  ],
  "summary": "When your free trial ends, Storage Studio may offer to add more free days if you confirm your email with a one-time code. It's limited — often to one extension — per Mac and email, needs no card, and the screen shows exactly how many days it adds.",
  "published_at": "2026-10-01T06:15:46.000Z",
  "updated_at": "2026-10-05T16:45:49.000Z",
  "headings": [
    {
      "level": 2,
      "text": "Where you'll see the offer",
      "id": "where-you-ll-see-the-offer"
    },
    {
      "level": 2,
      "text": "Step by step",
      "id": "step-by-step"
    },
    {
      "level": 2,
      "text": "If it doesn't work",
      "id": "if-it-doesn-t-work"
    },
    {
      "level": 2,
      "text": "Other ways forward",
      "id": "other-ways-forward"
    }
  ],
  "links_out": [
    {
      "slug": "buying-a-licence",
      "label": "Buying a licence",
      "exists": true,
      "url": "https://storagestudio.us/wiki/buying-a-licence"
    },
    {
      "slug": "activating-your-licence",
      "label": "Activating your licence",
      "exists": true,
      "url": "https://storagestudio.us/wiki/activating-your-licence"
    },
    {
      "slug": "coupons-and-codes",
      "label": "Coupons and onboarding codes",
      "exists": true,
      "url": "https://storagestudio.us/wiki/coupons-and-codes"
    },
    {
      "slug": "when-your-licence-ends",
      "label": "When a trial or licence ends",
      "exists": true,
      "url": "https://storagestudio.us/wiki/when-your-licence-ends"
    },
    {
      "slug": "the-free-trial",
      "label": "The free trial",
      "exists": true,
      "url": "https://storagestudio.us/wiki/the-free-trial"
    },
    {
      "slug": "the-license-pane",
      "label": "The License pane",
      "exists": true,
      "url": "https://storagestudio.us/wiki/the-license-pane"
    }
  ],
  "links_in": [
    {
      "slug": "paste-doesnt-work-in-a-text-box",
      "title": "Paste or Select All doesn't work in a text box",
      "url": "https://storagestudio.us/wiki/paste-doesnt-work-in-a-text-box"
    },
    {
      "slug": "the-free-trial",
      "title": "The free trial",
      "url": "https://storagestudio.us/wiki/the-free-trial"
    },
    {
      "slug": "when-your-licence-ends",
      "title": "When a trial or licence ends",
      "url": "https://storagestudio.us/wiki/when-your-licence-ends"
    }
  ],
  "diagrams": [
    {
      "kind": "flowchart",
      "caption": "Extending a trial that has ended",
      "outline": "- Trial ended\n  - leads to Is Extend trial offered?\n- Is Extend trial offered?\n  - Yes: leads to Enter your email, Send code\n  - No: leads to Buy a licence, or enter a key or code\n- Enter your email, Send code\n  - leads to Enter the code, Verify and extend\n- Enter the code, Verify and extend\n  - leads to Trial extended, features back\n",
      "source": "%% caption: Extending a trial that has ended\nflowchart TD\n  A[Trial ended] --> B{Is Extend trial offered?}\n  B -->|Yes| C[Enter your email, Send code]\n  C --> D[Enter the code, Verify and extend]\n  D --> E[Trial extended, features back]\n  B -->|No| F[Buy a licence, or enter a key or code]"
    }
  ],
  "images": [],
  "screenshots_pending": [
    {
      "alt": "The Extend your trial sheet on the code step, showing \"Enter the code we emailed to\" an address, the Code field and the Back and Verify & extend buttons",
      "caption": "Extending a trial"
    }
  ],
  "faqs": [],
  "text": "When your free trial ends, Storage Studio may offer a few more free days in exchange for confirming your email. There's no card involved. Extensions are limited — often to just one — and counted per Mac and per email address together. If the offer isn't on your screen, extensions aren't available for your Mac right now — the other ways forward below still are. Where you'll see the offer Once your trial has ended, look for Not ready to buy? Extend your trial (or Not ready to buy? with an Extend trial button). It appears on: the window Storage Studio shows at launch once your trial has ended, Preferences → License , which opens on its own while the trial has ended, the screen where you pick a plan to buy. The offer names the number of days it adds, and disappears once this Mac has used the extensions it's allowed. Step by step Choose Extend trial . Enter your email address and choose Send code . Enter the code from the email and choose Verify & extend . The code expires in a few minutes — use Back to send another. You'll see Trial extended with how many days you now have. Choose Done ; every feature works again straight away. Extending a trial that has ended Flowchart outline: Extending a trial that has ended Trial ended leads to Is Extend trial offered? Is Extend trial offered? Yes: leads to Enter your email, Send code No: leads to Buy a licence, or enter a key or code Enter your email, Send code leads to Enter the code, Verify and extend Enter the code, Verify and extend leads to Trial extended, features back If it doesn't work Message What it means This trial has already been extended as many times as we allow. This Mac (or this email) has used every extension it's allowed. That code is wrong or has expired. Go Back and send a new code. Please use a non-disposable email address. Use an address you keep. Too many attempts. Please try again in a little while. Wait, then try once more. Trial extensions aren't available right now. Choose one of the options below instead. Other ways forward Buy a licence — see Buying a licence . You can type a coupon before you pick a plan. Enter a licence key or onboarding code with I have a licence or onboarding code — see Activating your licence and Coupons and onboarding codes . Whatever you choose, your moved files stay exactly where they are while you decide — see When a trial or licence ends . See also: The free trial , The License pane .",
  "markdown": "When your free trial ends, Storage Studio may offer a few more free days in exchange for confirming your email. There's no card involved. Extensions are limited — often to just one — and counted per Mac and per email address together. If the offer isn't on your screen, extensions aren't available for your Mac right now — the other ways forward below still are.\n\n## Where you'll see the offer\n\nOnce your trial has ended, look for **Not ready to buy? Extend your trial** (or **Not ready to buy?** with an **Extend trial** button). It appears on:\n\n- the window Storage Studio shows at launch once your trial has ended,\n- **Preferences → License**, which opens on its own while the trial has ended,\n- the screen where you pick a plan to buy.\n\nThe offer names the number of days it adds, and disappears once this Mac has used the extensions it's allowed.\n\n## Step by step\n\n1. Choose **Extend trial**.\n2. Enter your email address and choose **Send code**.\n3. Enter the code from the email and choose **Verify & extend**. The code expires in a few minutes — use **Back** to send another.\n4. You'll see **Trial extended** with how many days you now have. Choose **Done**; every feature works again straight away.\n\n```mermaid\n%% caption: Extending a trial that has ended\nflowchart TD\n  A[Trial ended] --> B{Is Extend trial offered?}\n  B -->|Yes| C[Enter your email, Send code]\n  C --> D[Enter the code, Verify and extend]\n  D --> E[Trial extended, features back]\n  B -->|No| F[Buy a licence, or enter a key or code]\n```\n\n*Flowchart — Extending a trial that has ended. Outline:*\n\n- Trial ended\n  - leads to Is Extend trial offered?\n- Is Extend trial offered?\n  - Yes: leads to Enter your email, Send code\n  - No: leads to Buy a licence, or enter a key or code\n- Enter your email, Send code\n  - leads to Enter the code, Verify and extend\n- Enter the code, Verify and extend\n  - leads to Trial extended, features back\n\n## If it doesn't work\n\n| Message | What it means |\n|---|---|\n| This trial has already been extended as many times as we allow. | This Mac (or this email) has used every extension it's allowed. |\n| That code is wrong or has expired. | Go **Back** and send a new code. |\n| Please use a non-disposable email address. | Use an address you keep. |\n| Too many attempts. Please try again in a little while. | Wait, then try once more. |\n| Trial extensions aren't available right now. | Choose one of the options below instead. |\n\n## Other ways forward\n\n- **Buy a licence** — see [Buying a licence](https://storagestudio.us/wiki/buying-a-licence). You can type a coupon before you pick a plan.\n- **Enter a licence key or onboarding code** with **I have a licence or onboarding code** — see [Activating your licence](https://storagestudio.us/wiki/activating-your-licence) and [Coupons and onboarding codes](https://storagestudio.us/wiki/coupons-and-codes).\n\nWhatever you choose, your moved files stay exactly where they are while you decide — see [When a trial or licence ends](https://storagestudio.us/wiki/when-your-licence-ends).\n\nSee also: [The free trial](https://storagestudio.us/wiki/the-free-trial), [The License pane](https://storagestudio.us/wiki/the-license-pane).\n"
}