---
title: "Payment processing"
url: https://storagestudio.us/wiki/payment-processing
category: "Licensing & payments"
tags: ["licence", "payments", "payment processing", "billing"]
summary: "A calm blue Payment processing note means a payment is on its way but hasn't cleared yet — bank payments can take a few days. There is nothing to do and nothing to fix, Storage Studio keeps working normally, and the note disappears by itself once the payment clears."
updated: 2026-10-01T12:54:25.000Z
---

# Payment processing

A calm blue Payment processing note means a payment is on its way but hasn't cleared yet — bank payments can take a few days. There is nothing to do and nothing to fix, Storage Studio keeps working normally, and the note disappears by itself once the payment clears.

A **Payment processing** note means a payment is on its way but hasn't finished clearing yet. Some ways of paying, such as a payment straight from a bank account, take a few days to go through. There is nothing you need to do: Storage Studio keeps working normally, and the note goes away by itself once the payment has cleared.

## What you'll see

> **Payment processing** — Your payment is being processed. It can take a few days to clear — there's nothing you need to do.

- A blue note with an hourglass at the top of the menu-bar popover and the main window, with a **Check again** button.
- The same words on the licence card at the bottom of the popover.
- An ordinary, informational item in the notifications bell. It isn't red and doesn't count as something needing your attention.

There's deliberately no **Fix Payment** button while a payment is processing, and the Home screen's headline stays as it is. The money is already on its way, and paying again would only pay twice.

## Why it happens

The payment was started and accepted, but the bank hasn't finished moving the money. That is normal for bank payments, and it can also happen briefly with a card. Your licence stays fully active the whole time.

```mermaid
%% caption: What happens while a payment is processing
flowchart TD
  A[Payment started] --> B[Blue note: Payment processing]
  B --> C{Did the payment clear?}
  C -->|Yes| D[The note disappears by itself]
  C -->|No, the bank turned it down| E[Notice changes to Payment didn't go through]
  E --> F[Fix Payment to pay another way]
```

*Flowchart — What happens while a payment is processing. Outline:*

- Payment started
  - leads to Blue note: Payment processing
- Blue note: Payment processing
  - leads to Did the payment clear?
- Did the payment clear?
  - Yes: leads to The note disappears by itself
  - No, the bank turned it down: leads to Notice changes to Payment didn't go through
- Notice changes to Payment didn't go through
  - leads to Fix Payment to pay another way

## What to do

Nothing. Storage Studio checks again by itself and the note clears once the payment lands. If you'd like it to look right away, choose **Check again**.

## If the bank turns the payment down

Occasionally a bank payment fails after a few days instead of clearing. If that happens, the note turns into **Payment didn't go through** with a **Fix Payment** button, so you can pay another way — see [When a payment didn't go through](https://storagestudio.us/wiki/fix-payment).

## If you just bought Storage Studio

A purchase made with a payment that takes days to clear is activated once the payment has cleared. Your licence email arrives then, not before — see [Buying a licence](https://storagestudio.us/wiki/buying-a-licence).

More answers: https://storagestudio.us/faq

See also: [How recurring payments work](https://storagestudio.us/wiki/how-recurring-payments-work), [Billing & invoices](https://storagestudio.us/wiki/billing-and-invoices).

## What links here

- [How recurring payments work](https://storagestudio.us/wiki/how-recurring-payments-work)
- [The License pane](https://storagestudio.us/wiki/the-license-pane)
- [When a payment didn't go through](https://storagestudio.us/wiki/fix-payment)