{
  "schema": "https://storagestudio.us/schema/wiki-page.v1",
  "title": "Testing, editing and removing an account",
  "slug": "testing-editing-and-removing-an-account",
  "url": "https://storagestudio.us/wiki/testing-editing-and-removing-an-account",
  "markdown_url": "https://storagestudio.us/wiki/testing-editing-and-removing-an-account.md",
  "category": "Cloud accounts",
  "category_url": "https://storagestudio.us/wiki/cloud-accounts/",
  "tags": [
    "cloud accounts",
    "data transfers",
    "troubleshooting"
  ],
  "summary": "Select an account in Remotes & Accounts to test that it still connects, edit its details if it's a bucket or server account, or remove it. Removing never touches your files in the cloud, and any transfers that use the account are listed first.",
  "published_at": "2026-10-01T06:19:28.000Z",
  "updated_at": "2026-10-01T05:32:18.000Z",
  "headings": [
    {
      "level": 2,
      "text": "Testing an account",
      "id": "testing-an-account"
    },
    {
      "level": 2,
      "text": "Editing an account",
      "id": "editing-an-account"
    },
    {
      "level": 2,
      "text": "Removing an account",
      "id": "removing-an-account"
    }
  ],
  "links_out": [
    {
      "slug": "sftp-and-ftp",
      "label": "SFTP and FTP servers",
      "exists": true,
      "url": "https://storagestudio.us/wiki/sftp-and-ftp"
    },
    {
      "slug": "s3-compatible-storage",
      "label": "S3-compatible storage",
      "exists": true,
      "url": "https://storagestudio.us/wiki/s3-compatible-storage"
    },
    {
      "slug": "icloud-drive-for-another-apple-id",
      "label": "iCloud Drive for another Apple ID",
      "exists": true,
      "url": "https://storagestudio.us/wiki/icloud-drive-for-another-apple-id"
    },
    {
      "slug": "when-an-account-needs-signing-in-again",
      "label": "when an account needs signing in again",
      "exists": true,
      "url": "https://storagestudio.us/wiki/when-an-account-needs-signing-in-again"
    },
    {
      "slug": "how-account-sign-ins-are-stored",
      "label": "how your account sign-ins are stored",
      "exists": true,
      "url": "https://storagestudio.us/wiki/how-account-sign-ins-are-stored"
    },
    {
      "slug": "cloud-accounts",
      "label": "Cloud accounts",
      "exists": true,
      "url": "https://storagestudio.us/wiki/cloud-accounts"
    },
    {
      "slug": "data-transfers",
      "label": "Data Transfers",
      "exists": true,
      "url": "https://storagestudio.us/wiki/data-transfers"
    },
    {
      "slug": "a-transfer-failed",
      "label": "A transfer failed",
      "exists": true,
      "url": "https://storagestudio.us/wiki/a-transfer-failed"
    },
    {
      "slug": "cloud-account-list-is-empty",
      "label": "My cloud accounts list is empty after signing in",
      "exists": true,
      "url": "https://storagestudio.us/wiki/cloud-account-list-is-empty"
    }
  ],
  "links_in": [
    {
      "slug": "cloud-accounts",
      "title": "Cloud accounts",
      "url": "https://storagestudio.us/wiki/cloud-accounts"
    },
    {
      "slug": "connecting-box",
      "title": "Connecting Box",
      "url": "https://storagestudio.us/wiki/connecting-box"
    },
    {
      "slug": "connecting-dropbox",
      "title": "Connecting Dropbox",
      "url": "https://storagestudio.us/wiki/connecting-dropbox"
    },
    {
      "slug": "connecting-google-drive",
      "title": "Connecting Google Drive",
      "url": "https://storagestudio.us/wiki/connecting-google-drive"
    },
    {
      "slug": "connecting-onedrive",
      "title": "Connecting OneDrive, including work and school accounts",
      "url": "https://storagestudio.us/wiki/connecting-onedrive"
    },
    {
      "slug": "duplicates-in-cloud-accounts",
      "title": "Duplicates in your cloud accounts",
      "url": "https://storagestudio.us/wiki/duplicates-in-cloud-accounts"
    },
    {
      "slug": "google-photos",
      "title": "Google Photos: what's possible and the Takeout route",
      "url": "https://storagestudio.us/wiki/google-photos"
    },
    {
      "slug": "how-account-sign-ins-are-stored",
      "title": "How your account sign-ins are stored",
      "url": "https://storagestudio.us/wiki/how-account-sign-ins-are-stored"
    },
    {
      "slug": "cloud-account-list-is-empty",
      "title": "My cloud accounts list is empty after signing in",
      "url": "https://storagestudio.us/wiki/cloud-account-list-is-empty"
    },
    {
      "slug": "s3-compatible-storage",
      "title": "S3-compatible storage",
      "url": "https://storagestudio.us/wiki/s3-compatible-storage"
    },
    {
      "slug": "sftp-and-ftp",
      "title": "SFTP and FTP servers",
      "url": "https://storagestudio.us/wiki/sftp-and-ftp"
    },
    {
      "slug": "icloud-sign-in-problems",
      "title": "Signing in to another Apple ID's iCloud fails",
      "url": "https://storagestudio.us/wiki/icloud-sign-in-problems"
    },
    {
      "slug": "the-cloud-folder-browser",
      "title": "The cloud folder browser",
      "url": "https://storagestudio.us/wiki/the-cloud-folder-browser"
    },
    {
      "slug": "backup-messages",
      "title": "What backup messages mean",
      "url": "https://storagestudio.us/wiki/backup-messages"
    },
    {
      "slug": "when-an-account-needs-signing-in-again",
      "title": "When an account needs signing in again",
      "url": "https://storagestudio.us/wiki/when-an-account-needs-signing-in-again"
    }
  ],
  "diagrams": [
    {
      "kind": "flowchart",
      "caption": "What happens when you click Remove",
      "outline": "- Click Remove\n  - leads to Do any transfers use this account?\n- Do any transfers use this account?\n  - No: leads to Remove the account\n  - Yes: leads to The transfers are listed\n- Remove the account\n  - leads to Your files in the cloud are untouched\n- The transfers are listed\n  - leads to Remove account and its transfers?\n- Remove account and its transfers?\n  - Yes: leads to Account and its transfers removed\n  - Cancel: leads to Nothing changes\n- Account and its transfers removed\n  - leads to Your files in the cloud are untouched\n",
      "source": "%% caption: What happens when you click Remove\nflowchart TD\n  A[Click Remove] --> B{Do any transfers use this account?}\n  B -->|No| C[Remove the account]\n  B -->|Yes| D[The transfers are listed]\n  D --> E{Remove account and its transfers?}\n  E -->|Yes| F[Account and its transfers removed]\n  E -->|Cancel| G[Nothing changes]\n  C --> H[Your files in the cloud are untouched]\n  F --> H"
    }
  ],
  "images": [],
  "screenshots_pending": [
    {
      "alt": "The Remotes & Accounts window with an SFTP account selected, showing the Name, Type and Path details and the Test connection, Edit and Remove buttons, with a green Connection successful result below",
      "caption": "An account's details and controls"
    }
  ],
  "faqs": [
    {
      "question": "Can I see all my cloud accounts in Finder on a Mac?",
      "answer": "Yes. Storage Studio adds a \"Storage Studio\" location to Finder's sidebar, with each connected cloud account and paired device as a folder inside, and a Finder button in the app's main window opens it. Files stay in the cloud until you open them. Folders you have visited open straight away and…",
      "url": "https://storagestudio.us/faq"
    }
  ],
  "text": "Every connected account has the same few controls. Open Remotes & Accounts ( Connect Accounts… in the More menu) and click an account in the list on the left. Its details appear on the right with Test connection , Remove , and — depending on the type — Edit or Sign in again . Testing an account Click Test connection . Storage Studio tries to reach the account and shows the result underneath: green for success, red with the reason if it failed. If it failed, Copy error copies the whole message, ready to paste into a support request. For some types, Storage Studio explains common failures in plain words — for example a server that isn't running, a mistyped S3 region, or an iCloud account that needs Apple's code again. See SFTP and FTP servers , S3-compatible storage and iCloud Drive for another Apple ID . If the account's access has expired, see when an account needs signing in again . The refresh button at the top of the window re-reads your list of accounts. Editing an account Account type What you can change Bucket Storage Edit : provider, keys, region, bucket, endpoint and path-style setting SFTP and FTP Edit : server, port, username, password or key iCloud Drive Sign in again : password and a new code from Apple Google Drive, Dropbox, OneDrive, Box No editing — remove the account and add it again The edit sheet says the account's credentials and config are editable; the nickname is fixed . Leave a password field blank to keep the one you saved. When you save, Storage Studio picks up the change everywhere, including in Finder. To give an account a different nickname, remove it and add it again under the new name. Removing an account Select the account and click Remove . Read the confirmation, then click Remove — or Cancel . If no transfers use the account, the confirmation asks Remove \" nickname \"? and explains that it deletes the connection for this account, that your data in the cloud is not affected, and that you can re-add the account later. If transfers do use it, the title says how many — for example \" nickname \" is used by 2 transfers — and lists them. The button becomes Remove account + 2 links : the transfers are removed along with the account, so nothing is left pointing at an account that's gone. What happens when you click Remove Flowchart outline: What happens when you click Remove Click Remove leads to Do any transfers use this account? Do any transfers use this account? No: leads to Remove the account Yes: leads to The transfers are listed Remove the account leads to Your files in the cloud are untouched The transfers are listed leads to Remove account and its transfers? Remove account and its transfers? Yes: leads to Account and its transfers removed Cancel: leads to Nothing changes Account and its transfers removed leads to Your files in the cloud are untouched Removing deletes the account's connection on this Mac only. It doesn't delete anything in the cloud account, and it doesn't change the account's own security settings — see how your account sign-ins are stored . Common questions Can I see all my cloud accounts in Finder on a Mac? Yes. Storage Studio adds a \"Storage Studio\" location to Finder's sidebar, with each connected cloud account and paired device as a folder inside, and a Finder button in the app's main window opens it. Files stay in the cloud until you open them. Folders you have visited open straight away and… See also: Cloud accounts · Data Transfers · A transfer failed · My cloud accounts list is empty after signing in",
  "markdown": "Every connected account has the same few controls. Open **Remotes & Accounts** (**Connect Accounts…** in the **More** menu) and click an account in the list on the left. Its details appear on the right with **Test connection**, **Remove**, and — depending on the type — **Edit** or **Sign in again**.\n\n## Testing an account\n\nClick **Test connection**. Storage Studio tries to reach the account and shows the result underneath: green for success, red with the reason if it failed.\n\n- If it failed, **Copy error** copies the whole message, ready to paste into a support request.\n- For some types, Storage Studio explains common failures in plain words — for example a server that isn't running, a mistyped S3 region, or an iCloud account that needs Apple's code again. See [SFTP and FTP servers](https://storagestudio.us/wiki/sftp-and-ftp), [S3-compatible storage](https://storagestudio.us/wiki/s3-compatible-storage) and [iCloud Drive for another Apple ID](https://storagestudio.us/wiki/icloud-drive-for-another-apple-id).\n- If the account's access has expired, see [when an account needs signing in again](https://storagestudio.us/wiki/when-an-account-needs-signing-in-again).\n\nThe refresh button at the top of the window re-reads your list of accounts.\n\n## Editing an account\n\n| Account type | What you can change |\n|---|---|\n| Bucket Storage | **Edit**: provider, keys, region, bucket, endpoint and path-style setting |\n| SFTP and FTP | **Edit**: server, port, username, password or key |\n| iCloud Drive | **Sign in again**: password and a new code from Apple |\n| Google Drive, Dropbox, OneDrive, Box | No editing — remove the account and add it again |\n\nThe edit sheet says the account's *credentials and config are editable; the nickname is fixed*. Leave a password field blank to keep the one you saved. When you save, Storage Studio picks up the change everywhere, including in Finder.\n\nTo give an account a different nickname, remove it and add it again under the new name.\n\n## Removing an account\n\n1. Select the account and click **Remove**.\n2. Read the confirmation, then click **Remove** — or **Cancel**.\n\nIf no transfers use the account, the confirmation asks **Remove \"*nickname*\"?** and explains that it deletes the connection for this account, that your data in the cloud is not affected, and that you can re-add the account later.\n\nIf transfers do use it, the title says how many — for example **\"*nickname*\" is used by 2 transfers** — and lists them. The button becomes **Remove account + 2 links**: the transfers are removed along with the account, so nothing is left pointing at an account that's gone.\n\n```mermaid\n%% caption: What happens when you click Remove\nflowchart TD\n  A[Click Remove] --> B{Do any transfers use this account?}\n  B -->|No| C[Remove the account]\n  B -->|Yes| D[The transfers are listed]\n  D --> E{Remove account and its transfers?}\n  E -->|Yes| F[Account and its transfers removed]\n  E -->|Cancel| G[Nothing changes]\n  C --> H[Your files in the cloud are untouched]\n  F --> H\n```\n\n*Flowchart — What happens when you click Remove. Outline:*\n\n- Click Remove\n  - leads to Do any transfers use this account?\n- Do any transfers use this account?\n  - No: leads to Remove the account\n  - Yes: leads to The transfers are listed\n- Remove the account\n  - leads to Your files in the cloud are untouched\n- The transfers are listed\n  - leads to Remove account and its transfers?\n- Remove account and its transfers?\n  - Yes: leads to Account and its transfers removed\n  - Cancel: leads to Nothing changes\n- Account and its transfers removed\n  - leads to Your files in the cloud are untouched\n\nRemoving deletes the account's connection on this Mac only. It doesn't delete anything in the cloud account, and it doesn't change the account's own security settings — see [how your account sign-ins are stored](https://storagestudio.us/wiki/how-account-sign-ins-are-stored).\n\n- **Can I see all my cloud accounts in Finder on a Mac?** Yes. Storage Studio adds a \"Storage Studio\" location to Finder's sidebar, with each connected cloud account and paired device as a folder inside, and a Finder button in the app's main window opens it. Files stay in the cloud until you open them. Folders you have visited open straight away and… (https://storagestudio.us/faq)\n\nSee also: [Cloud accounts](https://storagestudio.us/wiki/cloud-accounts) · [Data Transfers](https://storagestudio.us/wiki/data-transfers) · [A transfer failed](https://storagestudio.us/wiki/a-transfer-failed) · [My cloud accounts list is empty after signing in](https://storagestudio.us/wiki/cloud-account-list-is-empty)\n"
}