Partner Acceptable Use Policy

Conduct that can get a partner paused, commission cancelled, or the partnership ended. It forms part of the Partner Program Agreement (§6 and §8).

What changed in this version

Version 2.0.0 (29 October 2026):

Adds rules for co-branding, partner messages and your knowledge base for Tuhi.
Reseller purchases and codes are for Vendors only; Associates' links carry the offer we set.

You will not:

Make claims about Storage Studio that we haven't published or authorised.
Use testimonials, case studies or screenshots you don't have rights to.
Use the Storage Studio name, logo or brand assets outside the Brand Usage Guidelines.
Register domains, social-media handles or company names containing "Storage Studio" or something confusingly similar.
Bid on Storage Studio trademarks in paid search without our written consent.
Send spam — unsolicited bulk email, messages, calls or outreach that breaks anti-spam law (such as CAN-SPAM, the GDPR and ePrivacy rules, CASL or their equivalents).
Use deceptive subject lines, or hide that you are paid for referrals.

You will not:

Earn commission on your own purchases (self-referrals are detected and cancelled).
Use other partners' codes or links.
Manipulate attribution (click farms, forced or hidden clicks, tools that clear other partners' cookies).
Combine your link with promotional codes to get a bigger discount than either offers.

You will not:

Use disposable, masked or generated customer email addresses.
Buy licences or codes for addresses you control to avoid retail pricing, or stockpile them with no customer in mind.
Misrepresent to a customer the price you paid.
Charge customers for "activation" or "support" in a way that implies it comes from Storage Studio.

You will not publish content, in the app or anywhere else, that:

claims to be, or speaks for, Storage Studio or Storage Studio support;
gives advice about Storage Studio that we have not published;
is false, misleading, unlawful, offensive, or infringes anyone's rights;
contains instructions aimed at the assistant (Tuhi) rather than at your customers, or tries to make it behave differently;
links anywhere other than your approved web addresses, or carries scripts, hidden content or tracking;
names the companies whose services we use to provide the Delta services.

We review your content and may reject it or switch it off at any time.

You will not:

Collect payment for the Product beyond what the checkout charges, or than your customer agreed to pay you for your own services.
Impersonate Storage Studio support, sales or engineering.
Collect more customer data than you need, or use customer data you receive from us for anything other than serving that customer.

You will not:

Probe, scan, or try to get around rate limits, bot checks or anti-fraud controls.
Reverse-engineer the Product or the Program's systems, except as the law expressly allows.
Share your portal sign-in codes, links, sessions or other credentials.
Automate portal sign-ins or checkouts. If you have a genuine volume need, contact us.

You will not:

Sell or promote where Storage Studio is not available, or where sanctions or export controls prohibit it.
Knowingly deal with sanctioned persons or entities.
Offer or accept bribes or kickbacks, or payments outside your Terms of Partnership.
Discriminate against customers on protected grounds.

We respond in proportion:

First-time, minor: we email you and ask you to fix it.
First-time, material: we suspend the affected transactions or content and pause the relevant features while we discuss it.
Repeated or serious: suspension or termination under §10 of the Agreement, and recovery of commission where the Agreement allows.
Suspected fraud: payouts and the affected features paused at once while we investigate.

Report abuse: <abuse@storagestudio.us>.