Activate your license
You pay on a secure checkout page in your browser — opened from the pricing page or from the plan buttons in the app. You never type card details into the app itself, and you don't enter any payment reference either. Instead, we email you a License Code as soon as your payment has gone through.
Most payments go through instantly. Some bank payments take a few days to clear; in that case your License Code arrives by email once the payment has cleared — there's nothing else you need to do.
How the License Code keeps things simple
When your checkout succeeds, our server generates a 16-character code, links it to your licence, and emails it to you. All you ever need to activate is that code and your email — nothing sensitive about your payment ever ends up on your clipboard, in a screenshot, or in a support ticket.
Where to find your License Code
Check the email Storage Studio sent right after checkout:
Subject: Your Storage Studio activation code
The body contains a 16-character code in a copy-friendly box. Triple- click to select the whole thing.
If you can't find the email, check spam / promotions tabs, or use Email my licence key under the Activate form in Settings → License. It only ever sends to the address you bought with:
- Enter that address and complete the quick Verification row. We
email it a one-time code (it lasts 10 minutes) and a link — and everyone sees the same reply, licence or not.
- Type the code into Storage Studio, or open the link in the email.
Your licence details go to the same address straight away.
One email lists every licence on your address, newest first: one not yet activated anywhere shows its full code and an Activate on a Mac button; the one on this Mac shows in full; one in use on another Mac shows only part of its code and that Mac's name (remove it there first to use it here); revoked or refunded licences aren't listed. You can still write to support@storagestudio.us if the email doesn't arrive.
Where to paste it
Storage Studio → Settings → License, or the paywall after your trial ends.
Enter:
- Your purchaser email address (the one you paid with)
- The 16-character License Code
The app checks the code with our server, unlocks your licence, and remembers it on this Mac. From then on Storage Studio works offline for up to 14 days at a time.
Activate in one tap — straight from your email
You don't have to copy the code at all. Every licence and offer email now has an "Activate Storage Studio" button. Click it and the app activates itself:
- If Storage Studio is already open, it comes to the front and
activates on the spot.
- If it's closed, the button opens it and it activates as it
launches.
- If it isn't installed yet, the button's web page offers the
download first — install Storage Studio, then click the button again.
A short "Activating…" spinner is followed by a "You're all set" confirmation. It's safe: the link is single-use, expires after a short while, and Storage Studio checks it with our server before activating, so nothing happens unless the link is genuine and still valid. If a link has already been used or has expired, the app says so plainly and offers to enter the code by hand instead.
The 16-character code stays in every email that has one, so you can always type it in yourself — handy if you're activating on a different Mac from the one reading your email.
The "You're all set" screen
The confirmation summarises exactly what you got, built from your licence, so the rows match your plan — your plan (or the offer name for a free offer), how long a free period lasts and when it ends, the price you'll continue at afterwards (for a founder offer), your next renewal date (for a subscription), and the account email your licence is registered to.
Reminders before anything changes
Storage Studio reminds you inside the app, in the notification bell, before any change to your plan — so nothing is ever a surprise:
- Free trial ending — about a week before it runs out, with a
clear next step.
- Plan renews soon — a calm heads-up naming the date your card
will be charged automatically. Nothing to do; you can review or cancel any time.
- Founder free period ending — for Inner Circle members, a nudge
to continue at your founder price before your free days end.
These are informational only. Storage Studio never locks you out mid-period, and your settings and moved files are untouched either way.
One license, one Mac
The first time you redeem a License Code on a Mac, the server hard- binds the code to that machine. Trying to activate the same code on a different Mac fails with "This code is already activated on a different Mac."
To move it — new laptop, hardware swap, reinstall after a clean macOS install — choose Remove from this Mac… on the old Mac (see Manage your subscription): we email a code to your licence address and free the licence, and the next activation on any Mac binds it there. If the old Mac is lost or won't start, reply to your activation email or contact support@storagestudio.us and we'll release it.
A second Mac needs its own Storage Studio licence — the plan screens say so when they know your email is licensed elsewhere. Delta storage belongs to your email, so the app won't sell it to you twice: Delta Drive connects by itself on your other licensed Macs (up to five devices), and Delta Trust works on one Mac at a time — move it by disconnecting the old Mac and restoring on the new one with your recovery kit.
Managing your subscription
Choose Billing & invoices in Settings → License. It opens your own secure billing page in one click — invoices, your card, and cancelling all live there. We don't keep a copy of your card. See Manage your subscription.
Refund policy
Once activated, payments are non-refundable except where mandatory consumer-protection law requires. Please use the free trial before purchasing. If a Lifetime purchase is refunded in full, that licence ends; a partial refund leaves it as it is. Refunding a subscription charge doesn't end the subscription — cancelling does. Full details in our Terms of Service §5.5.