Data Transfers · Problems and messages

What does “A piece of the file couldn't be downloaded” mean?

Short answer: One part of a large download failed, usually from a dropped connection. Everything that arrived is kept; check your connection and start it again to resume with the pieces already downloaded.

One part of a large download failed — usually because the connection dropped or the server stopped answering for a moment. What arrived so far is kept, so the transfer can pick up where it left off rather than starting again.

If a piece arrived damaged or incomplete, it's simply fetched again; nothing already downloaded is lost.

Check your connection, then start the same download again; it resumes with the pieces it already has.

Related: Large downloads that resume

Applies to Storage Studio 4.16 and later · Last reviewed

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