FAQ library
Freeing up space
How Storage Studio frees space on your Mac safely: the one-tap Run Tuhi clean-up, the Free Up Space wizard, What's Using Space, Emergency Space, caches, local snapshots, the Recycle Vault and the Storage Profile.
One-tap clean-up (Run Tuhi) 21
- What does the Run Tuhi button on the Home screen do?
Run Tuhi is a one-tap clean-up: it tidies rule-matched folders onto your fast drive, clears caches and rebuildable clutter, reclaims old local backups and can keep cloud files online-only, with live progress.
- Is the one-tap Run Tuhi clean-up safe for my files?
Yes. Run Tuhi only does regenerable or reversible things — clearing rebuildable caches, moving folders with a link left behind, reclaiming old local backups and keeping cloud files online-only. It never empties your Trash.
- Does Run Tuhi empty my Trash to free up space?
No. Run Tuhi never empties your Trash, whatever your settings. It's the one clean-up that can't be undone, so it stays your decision — empty it from Finder when you're sure.
- Do I have to keep the progress window open while Run Tuhi works?
No. Run Tuhi keeps going in the background after you close its window. Tap Run Tuhi again to reopen the progress view, and the result stays on the Home banner afterwards.
- Why does the number of steps in a Run Tuhi clean-up change from run to run?
Run Tuhi checks what's actually worth clearing on your Mac before it starts and only adds a step when it would free a worthwhile amount, so the Step x of N count reflects this Mac today, not a fixed list.
- What does "Reviewing and optimising the plan" mean when I start Run Tuhi?
It's the planning step at the start of a Run Tuhi clean-up: Storage Studio measures what's worth clearing on your Mac and builds the step list. No files are touched during it.
- How does Storage Studio work out how much space a Run Tuhi clean-up freed?
Storage Studio measures your Mac's free space just before and just after the run and reports the difference — the same figure the storage chart shows — rather than adding up estimates.
- Why does Run Tuhi list reclaimed local backups separately from the space it freed?
Local backups sit in space your Mac already counts as available, so clearing them doesn't raise the free-space figure. Storage Studio reports it on its own line instead of inflating what it freed.
- What's the difference between Run Tuhi and the Free Up Space wizard?
Run Tuhi is the hands-off, one-tap clean-up; the Free Up Space wizard runs the same kind of steps but previews each one so you approve or untick items yourself.
- Is Emergency Space the same as Run Tuhi?
No. Run Tuhi is the routine one-tap tidy-up; Emergency Space is for when you're out of room — you name a target and it plans the smallest, safest way to reach it, shown to you first.
- What does "Never delete personal files — only move them" do?
It makes Storage Studio skip every rule that would delete your files, so your data is only ever moved. Cache cleanup still runs because caches rebuild. Find it in Preferences → Rules → Global overrides.
- How often should I run the Tuhi clean-up?
A weekly tidy-up is plenty for most Macs, and there's no need when space is healthy. The always-safe parts can also run on a schedule through your rules, and Storage Studio warns you if space starts running low.
- Is it OK to run Tuhi while I'm busy working on my Mac?
Usually yes. Run Tuhi yields to your own work and eases off under heavy load. Ask Tuhi and it checks free space, memory, processor load and temperature; on Low Power Mode or heavy work, waiting is fine.
- What is Smart Care in Storage Studio's Preferences?
Smart Care is the name some Preferences switches use for the Run Tuhi one-tap clean-up on the Home screen. They're the same routine.
- Where can I see what the last Run Tuhi clean-up did?
The last run's summary stays on the Home banner and in the Run Tuhi progress view, even after relaunch. Background Activity in the More menu has the fuller record of what ran.
- Will Run Tuhi move my apps or pick a drive for me?
No. Run Tuhi only runs steps that are safe unattended. Choices like which app to move or which drive to use appear as suggestions; only folders your own rules match are tidied onto the fast drive.
- What does the "Clear developer & package caches" step remove?
It clears rebuildable build and package-manager caches from tools such as Xcode, Homebrew, npm, pip, cargo and yarn. Projects and settings aren't touched; the next build may just take longer.
- What does the "Clear system & log clutter" step delete?
It removes diagnostic and crash reports and the Quick Look thumbnail cache. Your documents aren't affected and previews regenerate when needed — send any crash report you need before cleaning.
- Does the Run Tuhi clean-up need Apple Intelligence to work?
No. The Run Tuhi clean-up works on any supported Mac. Apple Intelligence only changes how the end-of-run summary is worded; without it you get a plain summary with the same facts.
- What does the "Reclaim old local backups" step of Run Tuhi do?
It thins the oldest local snapshots on your startup disk, preferring ones already on Time Machine and never touching ones macOS requires. Your files and your Time Machine backups are unaffected.
- What does the "Tidy large folders & clear caches" step of Run Tuhi do?
It moves folders your rules already match to your fast drive, leaving links behind, then clears well-known app caches. It doesn't choose new folders by itself.
Free Up Space wizard and button 23
- What is the Free Up Space wizard in Storage Studio?
It's a three-step, preview-first clean-up: cache cleanup, relocation of large files to your fast drive, and optional cloud eviction. Nothing changes until you confirm each step.
- What does the Free Up Space Now button in the menu bar popover do?
It moves rule-matched folders to your fast drive with a shortcut left behind, then cleans well-known app caches — and, if you've turned it on per provider, makes downloaded cloud files online-only.
- Why is the Free Up Space Now button greyed out?
It's greyed out while automatic actions are paused or the service is stopped. Resume or start them from the popover and the button becomes available again.
- What do the green, blue and orange Free Up Space result banners mean?
Green means space was freed, blue means items were cleaned but free space didn't change overall, and orange means there was nothing left to clean. Dismiss it with the × button.
- Why does Free Up Space say it cleaned files but there was "no net change in free space"?
The clean-up worked, but free space ended up level — usually because new files were written meanwhile, the cleared space was already counted as available, or your Mac briefly held it in local backups.
- What does the cache cleanup step of Free Up Space look at?
Step 1 lists well-known cache locations — developer, browser and container build caches — with sizes. Untick anything you want to keep, then confirm; the deletion is staged so nothing is left half-deleted.
- What does the oversize-file step of Free Up Space do with my large files?
It finds files above your size floor (1 GB by default) in your working folders and lets you move each to your fast drive, relocate it with a shortcut left behind, or skip it.
- What is the optional cloud step in Free Up Space?
It's an opt-in, per-provider step that makes downloaded cloud files online-only again. Files stay in the cloud and re-download when opened. iCloud is freed directly; other providers via their Remove Download command.
- Can I back out of the Free Up Space wizard without anything changing?
Yes. Only each step's confirm button writes to your disk, so you can open the wizard, look around, untick items and cancel with no side effects.
- What is the yellow "Want more space?" panel after Free Up Space?
It follows a Free Up Space run that couldn't free much, offering one-tap chips to the next best step: move big apps, relocate large folders, keep iCloud files online-only, or manage local snapshots.
- When does the Manage snapshots suggestion appear after Free Up Space?
It appears in the Want more space? panel when five or more local snapshots are holding deleted space. It opens the Local Snapshots manager; you can also open that from More → Local Snapshots.
- What is the "Nothing has happened yet" review step?
It's the review shown after you choose Free up space: each ticked option opened one level with real measured sizes, plus how much you'd gain. Nothing is touched until you confirm.
- Why does the review say a folder is still being counted, or that it can't show a breakdown?
Sizes are measured as you tick, so a big folder may still be counting — you can carry on. If a folder can't be looked into, the move still works; only the preview breakdown is unavailable.
- When Storage Studio moves a folder to free space, will my apps still find the files?
Yes. The folder stays put and its files become links to their new home on your fast drive, so apps, Finder and Spotlight still find them. It's a move, so they're only reachable while the drive is connected.
- Does freeing space by moving a folder keep a second copy on my Mac?
No. It's a move, not a copy: after the copy is verified, the data lives only on your fast drive and links stay in its place. Back up that drive like any drive holding your only copy.
- Why does the progress view say "working out how long that will take"?
Storage Studio can't estimate the time yet, so it says so rather than inventing a number. Once copying is steady you'll see a plain estimate like "12 minutes".
- How do I get back to a clean-up's progress after closing the window?
Reopen Emergency Space and press Show progress, or click the Moving… pill on the row in What's Using Space. Closing the window never stops the job, and a relaunch re-attaches to it.
- Why does the freed figure lag behind while files are still moving?
Each item's space is only released after its copy is checked, so the freed figure catches up as each item completes. It shows space genuinely returned, not a prediction.
- Why did a clean-up free less space than Storage Studio predicted?
The result is measured, not predicted. Gaps usually come from your Mac holding freed space in local backups for a while, an item skipped or only partly moved, or new files written during the run.
- What does "Put the link back" mean on a half-finished move?
It completes a move that left some files behind, in one click. Nothing was lost meanwhile. If macOS won't allow a link in that spot, Storage Studio says so rather than retrying.
- Can Storage Studio free up space when my external drive isn't plugged in?
Partly. Clearing app caches, releasing space held in local backups and making cloud files online-only all work without the drive. Moving folders and clear-ups that keep a recoverable copy need it connected.
- What does the Free Up Space progress sheet show while it runs?
It streams the run as it happens — the step, folders being moved and caches being cleaned. Open it from Free Up Space — view live progress; closing it doesn't stop the run.
- Can Storage Studio tell me how much free space I'll have after a clean-up?
Yes. The review step shows roughly how much the clean-up frees and what your free space would be afterwards. The final figure is measured and may differ, and you're told if it falls short.
Caches and clutter 16
- Is it safe to let Storage Studio clear my app caches?
Yes. Storage Studio clears only regenerable cache data that apps rebuild themselves — never your documents or settings. You may just notice a slightly slower first launch afterwards.
- What does the Clean App Caches button do?
It clears only well-known regenerable cache subfolders inside apps' data — Cache, Code Cache, GPU caches, crash logs and similar — without moving anything. Your history, settings and personal data stay put.
- How do I clear Claude, Cursor or VS Code caches on my Mac?
Click Clean App Caches in the menu bar popover. It clears only regenerable cache folders such as Cache, Code Cache and GPU caches; conversation history, settings and personal data are never touched.
- Why is an app slower to open right after I clear caches?
The app is rebuilding the cache it uses to load faster, so the first launch or build after clearing takes longer. Speed returns once it's rebuilt; nothing is lost.
- Can I undo a cache cleanup?
No. Caches are rebuilt by the apps that own them, so they're cleared outright rather than kept. Other clear-ups go to the Recycle Vault, and moves can be reversed with Move back.
- Which developer caches does Free Up Space clear?
Xcode derived data and module caches, Homebrew's download cache, npm, pip, cargo and yarn caches, and Docker and Podman build caches — each shown with its size so you can untick what you want to keep.
- Does Storage Studio clear Safari, Chrome or Firefox caches?
Yes. Free Up Space's cache step includes the disk caches of Safari, Chrome, Firefox, Brave and Edge. It never moves a browser's profile folder, which holds your cookies, sign-ins and history.
- Why do app caches fill up again after Storage Studio clears them?
Apps refill their caches as you use them, so caches always regrow to what your usage needs. Clear them on a schedule, or move a consistently large one to your fast drive.
- Can I stop one app from filling my whole disk?
Move that app's data to your fast drive — the Apps window or What's Using Space can do it with a link left behind — or let its cache be cleared automatically. Storage Studio warns you if it starts growing fast again.
- What is the Known quick wins section in What's Using Space?
A collapsed list of well-known caches and leftovers, with a count of how many are already empty on your Mac. It's collapsed so empty locations don't crowd out the real findings.
- My iPhone backups are taking up lots of space — can Storage Studio help?
Yes. What's Using Space lists your iPhone and iPad backups and can move them to your fast drive — copied, checked, then freed from your Mac. Connect the drive before backing up or restoring a device; Move back… returns them.
- Can Storage Studio free the space used by Xcode simulators and archives?
Yes. What's Using Space lists Xcode simulators, archives and device support files and can move them to your fast drive with a link left behind; Xcode's derived data is cleared as a cache instead.
- Mail is using a lot of space — will Storage Studio clean or move it?
Your Mail library is shown but protected — Storage Studio won't move or clean it automatically. It does check Mail's saved-attachment leftovers; manage older messages inside Mail itself.
- Does Storage Studio clean caches automatically on a schedule?
Yes. Cache cleanup is part of every Free Up Space run, which can run automatically at your daily run time outside Quiet Hours. You can also run it any time, or pause automatic actions.
- Docker is taking up a huge amount of space — what can Storage Studio do?
Free Up Space can clear Docker's layer cache and Podman's build cache, and What's Using Space shows Docker's data size. For unused images and containers, Docker's own clean-up commands are the precise tool.
- Why does Storage Studio say some cache locations are already empty?
They've already been cleared, by you, an app or macOS. Storage Studio counts them instead of listing empty locations, so the real findings stand out.
What's Using Space (Storage Inspector) 21
- What does the What's Using Space window show me?
It's the window that shows what's really on your disk, measured on your Mac: what changed since last time, your biggest folders to any depth, space held by backups, and common quick wins.
- Is the Storage Inspector the same as What's Using Space?
Yes. It's the same window: the menus call it What's Using Space and the popover button calls it Storage Inspector. Open it from either, or from the Home screen tile.
- Are the sizes in What's Using Space measured or estimated?
Measured on your Mac, not estimated. Where something can't be measured you're told so, and the footer says exactly what the figures do and don't cover.
- What do Gone, Pinned and Reclaimed mean in What's Using Space?
Gone is room taken by new files (deleting them helps); Pinned is space held by snapshots of files you already deleted (deleting more won't help); Reclaimed is space your Mac released by itself.
- Why does What changed say there's no earlier reading to compare against?
It's the first measurement, so there's nothing to compare with yet. Storage Studio says so instead of showing misleading zeroes; check again later and the section fills in.
- How do I find the biggest folders on my Mac with Storage Studio?
Open What's Using Space and use Biggest on this disk: folders are listed largest first, and you can drill into any of them to any depth. Collapse all resets the view.
- Why does What's Using Space mark a folder as unreadable?
macOS won't let Storage Studio read that folder, so its size can't be measured. It's labelled unreadable instead of being counted as empty; granting Full Disk Access usually fixes it.
- What does the ACTIONABLE badge mean in What's Using Space?
ACTIONABLE marks items Storage Studio can safely move to your fast drive or clean. Rows without it are information only and are left alone, like protected system or mail data.
- Why won't Storage Studio move or clean some of the big items it shows?
Some data, like system areas, active mail or an app's live databases, must stay where the system expects it, so it's shown but not offered. Small items aren't worth moving, and in-use ones get Move when closed.
- What happens when I click Move to fast drive in What's Using Space?
A confirmation sheet shows the destination, size and any apps using the folder, with an optional auto-sync toggle. Confirm and a progress sheet tracks the move; the folder then keeps working from its original place.
- What is the Relocated panel in What's Using Space?
It lists every folder currently relocated to your fast drive, with size, auto-sync status, when it moved and a one-click Move back. Open it with Relocated (N) in the header.
- How do I move a relocated folder back to my Mac?
In What's Using Space, open Relocated (N) and press Move back on the folder. The sheet notes any new files and apps in use, then copies it home. You need enough free space on your Mac.
- What does the Force move back toggle do?
It lets a move back proceed even while an app is using the folder, with the fast-drive copy winning any conflict. Files that exist only on your Mac are always kept.
- What does the auto-sync badge on a relocated folder mean?
It shows whether new files added to a relocated folder follow it to your fast drive automatically: filled is on, grey pause is paused, grey hollow is not set up. Click a grey badge to turn it on.
- Why does a relocated folder show a red Delete chip?
It appears only on broken rows — data with no link, a link with no data, or an empty folder on the drive. Its confirmation then tidies up that case in one step. Reconnect the drive first if it's just unplugged.
- What does the footer at the bottom of What's Using Space tell me?
It shows how much was measured and how many places were covered, and says plainly when areas were off-limits or measuring stopped early — hence wording like "at least".
- Which places does What's Using Space check for big space users?
A curated list: device backups, Xcode and Docker data, developer caches, chat and editor app data, your Downloads, Desktop, Documents and Trash, system leftovers, and big libraries like Photos and Mail.
- What does Measure again do in What's Using Space?
It re-measures your disk from scratch, with results appearing as they arrive. You don't need it after moves made in the window; use it after big changes made elsewhere.
- Why does What's Using Space show names like "iOS device backups" instead of folder paths?
Rows lead with a plain label like "iOS device backups" so you know what they are; the real location is on the second line, selectable, and the folder icon reveals it in Finder.
- Why is the Move back button missing or greyed out on a relocated folder?
The folder can't be moved back cleanly right now. Hover the disabled button for the reason; the row's orange or red warning line also shows whether moving back is still possible.
- My Downloads folder is taking up loads of space — what can Storage Studio do?
Move it to your fast drive from What's Using Space — a link keeps it opening normally — and turn on auto-sync so new downloads follow. Delete old installers yourself; Storage Studio won't delete your files.
Where your space went 15
- How do I find out where my disk space went over a particular period?
Open More → Where did my space go?, pick a period or drag across the drop on the chart, and Storage Studio breaks down what grew, what was freed, what it did itself, held space, and what it couldn't account for.
- How does Storage Studio watch my free space without slowing my Mac?
About every half minute it reads how much room is left on your built-in drive — no scanning, no files read. Only when that number moves does it look further, paced so your work comes first.
- Why did Storage Studio warn me I have only a few days of room left?
Space is disappearing fast relative to what's left. Storage Studio weighs the rate against your remaining room and tells you roughly how many days you have at this rate, naming the app when it can.
- Why didn't Storage Studio warn me when a big download used lots of space?
Storage Studio warns on the rate compared with your remaining room, not on size alone, so ordinary downloads and updates on a roomy drive stay quiet. You can still review any period yourself.
- How does Storage Studio work out which app is using up my disk space?
It traces where new data went and names the app when it can identify one, hedges when it only looks likely, and says plainly when it couldn't tell. It never invents a name.
- How do I stop Storage Studio warning me about an app I expect to use space?
Mark that source as expected from the space notice and Storage Studio stops mentioning it. Its usage still appears in What's Using Space and the space breakdown.
- Why did a space notice say the drop was caused by Storage Studio itself?
Because one of Storage Studio's own jobs, such as a move or backup, was running and free space shifted. The notice says so instead of alarming you; Background Activity shows which job ran.
- What does the "couldn't account for" line in the space breakdown mean?
It's the part of the change Storage Studio couldn't attribute to anything it measured. It's shown honestly as its own line instead of being spread across the other figures.
- Why does the space breakdown say the answer for a period is incomplete?
The period reaches back before something was being measured — often held backup space in older readings — so Storage Studio flags it rather than present a partial answer as complete. It improves as newer readings accumulate.
- What does "held in automatic backups" mean in Storage Studio?
It's space your Mac's own local snapshots are holding for files you've already moved or deleted. The files are gone; the room comes back by itself, usually within a day, or via Release that space.
- What happens when I press Release that space?
It asks your Mac to release space held in automatic backups, then measures and tells you whether it came back, is on its way, or was kept for now. Nothing you still have is deleted.
- Why does Storage Studio sometimes show less free space than Finder?
Finder counts space held in automatic backups as free; the breakdown also shows what your Mac would hand out right now. Where they differ, Storage Studio shows both. The gap is usually held snapshot space.
- Why did my free space go down right after a clean-up that worked?
Your Mac makes backup references to what was moved or removed, so freed space can be held again straight away. It's not a failure: the space usually returns within a day, or you can release it now.
- Why doesn't deleting files give me my space back straight away?
macOS's local snapshots keep holding the space of files you delete until they age out, usually within a day. Storage Studio tells in-use space from held space, and you can release held space now in Local Snapshots.
- Does Storage Studio upload my storage history or space readings?
No. Your storage history and the readings behind the charts stay on your Mac; nothing in them is uploaded. About a year is kept, and you can export it yourself.
Emergency Space 14
- What is Emergency Space in Storage Studio?
Emergency Space is for when you're out of room: you say how much you need, it plans the smallest, safest set of steps to get there, shows you everything first, and reports what actually came back.
- Where do I find Emergency Space?
From More → Emergency Space, the red badge beside the bell on Home, the button on a low-space notification, or the Home banner when your drive is nearly full. It's never behind a licence prompt.
- What is the red badge next to the bell on the Home screen?
It's the shortcut to Emergency Space, shown only when your built-in drive is at least 95% full — a share of the drive rather than a fixed number of gigabytes.
- How does Emergency Space decide what to free?
You say how much room you need, and it picks the smallest, safest set of measured actions that reaches that figure, then stops. If it can't reach the target, it tells you up front.
- What does "safest first" mean in Emergency Space?
Options are ordered by cost to you: space that returns without deleting anything first, then rebuildable caches and abandoned temporary files, then moves to your fast drive, and only then anything deliberate.
- Why are some options in Emergency Space not ticked for me?
Anything that removes data is never ticked for you, however full the disk; only reversible options may arrive selected. Rows Storage Studio couldn't confidently identify are left unticked too, with the reason.
- I asked Emergency Space for 20 GB — why did it only pick a few things?
It deliberately stops at the target you set, changing as little as possible. Ask for more and it extends the plan with the next-safest options.
- What if Emergency Space can't find enough space to reach my target?
It says so instead of doing anything drastic. Next steps with the most room are usually moving big apps to your fast drive, clearing duplicates and keeping cloud files online-only — start with What's Using Space.
- Can Emergency Space help if my external drive isn't plugged in?
Partly. Releasing held space and anything that needs no destination still work. Clear-ups keep a recoverable copy on your fast drive, so they're explained but not offered until you plug it in.
- Why won't Storage Studio relocate a folder that was already moved?
A moved folder is now a set of links to your fast drive; moving it again would copy links over the real files. Storage Studio refuses only when everything is already linked; any real content still moves normally.
- Does Emergency Space check how much space it really freed?
Yes. When it finishes, the What actually happened view compares the space that really came back with the prediction and tells you plainly if it fell short.
- What does a caution on a row in Emergency Space mean?
It warns you before you tick: either the folder's app is open and will need to quit first, or Storage Studio couldn't confidently identify the folder, so look inside before choosing it.
- I got a notification that my disk is nearly full — what should I do?
Use the notification's button to open Emergency Space, or open it later from More → Emergency Space or the red badge on Home. Enter how much room you need, review the plan, then confirm.
- Can I keep using my Mac while Emergency Space is freeing space?
Yes. It runs in the background, so you can close the window and work; reopen Emergency Space and press Show progress to check on it. Your own work gets the disk first.
Temporary files and Storage Studio's own footprint 10
- What temporary files does Storage Studio measure and offer to clear?
It measures your Mac's two disposable areas — the temporary area cleared at restart and the cache area macOS empties when tight — names the app behind what's there, and offers to clear folders that pass its safety checks.
- Why is my Mac's disk filling up when I haven't saved anything new?
Usually an app is writing into your Mac's hidden temporary or cache areas. Storage Studio measures those areas, names the app responsible, and offers to clear what's safe.
- How does Storage Studio decide a temporary folder is safe to clear?
Each folder must pass four checks: nothing has it open, nothing is talking to it, nothing in it was touched recently, and a recoverable copy can be kept. Any check that can't be completed counts as a no.
- Why are temporary folders shown as one row per app?
An app can leave thousands of similar folders, so they're grouped into one row per app showing the total size, folder count, oldest age, and whether more were made today. You can still open the full list.
- How does Storage Studio know which app left temporary folders behind?
It reads the name from the folders and checks whether an app of that name is installed. If none is, it shows the name as found rather than guessing — often a helper tool or a removed app.
- What does the banner naming one app at the top of the temporary files list mean?
One app accounts for a large share of your temporary and cache areas. The rows clear the symptom; the banner points at the cause, so check that app's updates or settings if it keeps happening.
- Why are temporary files explained but not offered for clearing?
Clearing keeps a recoverable copy on your fast drive. Without the drive, that copy would sit on the same full disk and free nothing, so the rows are explained instead. Plug the drive in to clear them.
- How much disk space does Storage Studio itself use?
It measures its own footprint after launch, separating rebuildable caches, held copies and logs (offered for clearing) from the small records that make moves undoable (never removed). It tells you if anything is unexpectedly large.
- Why does Storage Studio keep its undo records on my Mac instead of the external drive?
So undo keeps working when the fast drive is away. The records are small and never offered for removal; older safety copies of them are moved to your fast drive when it's connected.
- Does restarting my Mac free up space?
A little, sometimes: a restart clears your Mac's temporary area, but not its cache area. If space fills again quickly, Storage Studio can show which app is leaving folders behind.
Stopping, undoing and apps in the way 11
- Can I stop a clear-up while it's running?
Yes. Stop is always available while a clear-up runs; it finishes the folder in progress so nothing is half-removed, then reports what was cleared and what's left. Carry on resumes from there.
- Why doesn't the Stop button end a clear-up immediately?
It finishes the folder already in progress so nothing is left half-removed, then halts. The screen explains what it's doing during that short gap.
- What does Carry on do after I stop a clear-up?
It resumes a stopped clear-up from where it left off; folders already removed aren't touched again.
- How can I see exactly which folders a clear-up removed?
Each option opens to list every folder it will remove; during the run the current folder is named; afterwards you get the list of what was removed and, if stopped, what wasn't touched.
- Can I put back everything a clear-up removed in one go?
Yes. A whole clear-up is one entry in the Recycle Vault, so Undo last removal (or Restore on that entry) puts every folder back in one action.
- What happens if my Mac shuts down in the middle of a clear-up?
It's resolved at the next launch: anything whose copy completed goes into the Recycle Vault, and anything unfinished is undone with the original left in place. Nothing is reported removed while still on disk.
- What does Ask it to quit do — will I lose unsaved work?
It sends the same polite request as choosing Quit from the app's menu, so the app can save and close normally, then confirms it really exited. It's never a forced kill.
- What if the app in the way is stuck on an unsaved-changes dialog?
Storage Studio tells you the app is waiting on a save dialog and leaves the choice to you. Save or discard in the app, let it quit, then press Check again.
- Why doesn't the apps-in-use list show Spotlight and other background services?
macOS housekeeping services like Spotlight indexing can't be quit and don't interfere with a move, so they're left off the list. Only apps you can quit and that matter are shown.
- Will virtual machine disks and disk images grow bigger when moved to the fast drive?
No. Files that only use part of their apparent size, like some VM disks and disk images, keep that efficiency when Storage Studio moves a folder, as long as the drive's format supports it.
- Why does my free space show up straight away after Storage Studio moves a folder?
After a successful move, Storage Studio asks macOS to release the freed space right away by clearing just enough local snapshots, so free space reflects the move without waiting.
Local snapshots and held space 16
- What is the Local Snapshots manager in Storage Studio?
It's a window listing the local snapshots macOS keeps on your drive, showing which are already on Time Machine, and letting you release their space safely without the Terminal.
- How do I open the Local Snapshots window?
Open More → Local Snapshots…, tap Manage snapshots after a Free Up Space run, or use the button beside Space held by backups in What's Using Space.
- What do the icons next to each snapshot in Local Snapshots mean?
Green check: already on Time Machine, safe to delete. Orange warning: only on this Mac. Grey lock: required by macOS, can't be deleted. Question mark: status unknown, treat as Mac-only.
- Is it safe to delete local snapshots with Storage Studio?
Yes for the right ones. Deleting a snapshot never touches your current files; green-checked ones are already on Time Machine. Required snapshots can't be deleted, and bulk delete skips anything not yet backed up.
- What does Delete all backed-up do in Local Snapshots?
It deletes every snapshot already backed up to Time Machine in one step, after a confirmation. Local-only and system-required snapshots are always skipped.
- How do I free a specific amount of space from snapshots before a macOS update?
In Local Snapshots, type the amount you need under Custom reclaim and click Reclaim now. It's useful when, say, a macOS update needs a set amount of free space.
- What does the "freed by past relocations may still be pinned" banner mean?
Folders you moved are on your fast drive, but snapshots from before the move still hold their old space. Click Reclaim to clear just enough snapshots to release it.
- Why can't I delete a snapshot marked Required?
macOS needs it, usually for a system update, so it shows a Required pill and can't be deleted. It normally clears itself once that update is complete.
- Why doesn't Storage Studio show how big each snapshot is?
macOS reports only one combined size for all local snapshots, not per snapshot. Storage Studio shows that total honestly rather than inventing a split.
- What do "Required by macOS" and "Your Mac can clear this by itself" mean under Space held by backups?
Required by macOS means leave it; Your Mac can clear this by itself means it'll go when room is needed; Not marked clearable means macOS hasn't flagged it either way. Each also shows its age and purpose.
- Do I need the Local Snapshots window after every move?
Usually not. After each successful move Storage Studio clears just enough snapshots for the freed space to appear. The window is for older held space and one-off reclaims.
- Can I move local snapshots to my external drive?
No. Local snapshots must stay on the drive whose data they refer to. Back up with Time Machine to an external drive, then delete local snapshots once they show the green check.
- Does reclaiming local snapshots affect my Time Machine backups?
No. Local snapshots are short-term copies on your startup disk; Time Machine backups live on your backup drive. Storage Studio only thins local snapshots and prefers ones already backed up.
- How does Storage Studio treat purgeable space?
Purgeable space is room macOS keeps in reserve — mostly local snapshots — and frees on demand. Storage Studio shows it as its own line and lets you release it now in Local Snapshots.
- How can I tell how much space my Mac's snapshots are holding?
What's Using Space's Space held by backups section shows the total held and the oldest snapshot's age; the Local Snapshots window lists each snapshot and its backup status.
- What does the message at the bottom of Local Snapshots tell me after I delete something?
It's the outcome banner showing the result of your last action — what was deleted or reclaimed and anything that couldn't be. A failure on one snapshot never stops the others.
Recycle Vault 14
- What is the Recycle Vault, Storage Studio's recoverable trash?
It's Storage Studio's own recoverable trash: whatever the app removes for you — duplicates, clear-ups, uninstalled apps — goes there instead of being deleted, recoverable for about 6 months.
- Is the Recycle Vault stored on my Mac or on the external drive?
The files live on your external fast drive and your Mac keeps only a small list, so clearing really frees space. With no drive connected, items wait on your Mac within a size limit and move across when you reconnect.
- How long does the Recycle Vault keep removed files?
About 6 months, then items clear automatically. Each item shows how long it has left; restore it before then, or delete it sooner with Delete now.
- How do I restore a file or folder Storage Studio removed?
Open More → Recycle Vault, select the items and press Restore to put them back where they came from, or Restore to… to pick a folder. Connect your fast drive if the item needs it.
- What happens if I restore a file and one with the same name is already there?
Nothing is overwritten: the restored copy is placed alongside the existing file so you keep both. Use Restore to… to put it in a different folder.
- What does Undo last removal do in the Recycle Vault?
It restores everything from the most recent removal in one step — a whole clear-up counts as one entry — back to where it came from, without overwriting anything.
- How do I permanently delete items from the Recycle Vault?
Select the items and choose Delete now, then confirm — it can't be undone. Big selections are erased one by one with a running count, so the window stays responsive.
- Does the Recycle Vault need my external drive connected?
For the full safety net, yes. Removed files rest on your external drive; without it they wait on your Mac with a warning and move across when you reconnect. Without any drive you'll see a critical reminder.
- Why has Storage Studio paused new removals until I connect a drive?
The on-Mac holding area for removed files is full (5 GB unless you change it) and no drive is connected, so removals pause rather than fill your disk. Connect your drive and they move across.
- Can the Recycle Vault fill up my external drive?
No. It's capped at a share of the drive — 20% by default, adjustable from 5% to 80% — and over budget it clears the oldest items already past their keep time first.
- How is the Recycle Vault different from my Mac's Trash?
The Trash holds what you delete in Finder on the same disk. The Recycle Vault holds what Storage Studio removes, keeps it on your external drive so your Mac really gains space, and clears it after about 6 months.
- What's the difference between the Recycle Vault and Restore Points?
The Recycle Vault recovers files Storage Studio removed; Restore Points undo moves, rolling back a batch of relocations to your fast drive.
- Which Storage Studio actions send files to the Recycle Vault?
Clear-ups of leftover folders, Emergency Space removals, duplicate removals on your Mac and uninstalled apps. Caches (which rebuild) and macOS's local snapshots aren't kept there.
- Why does a Recycle Vault item say it needs the drive to restore?
That item's files are on your external drive, which isn't connected. Your Mac only keeps the list, so plug the drive in to restore it.
Storage Profile, charts and Home 21
- What is the Storage Profile in Storage Studio?
It's a single screen showing your Mac's storage DNA: a persona, the files you actually work on, storage over time, what's stored and where, cloud accounts, biggest space-users and suggestions — all measured on your Mac.
- What do the Storage Profile personas like Developer or Media Keeper mean?
It's a summary of how this Mac is used — Developer, Media Keeper, Creative Pro, Document Worker, Archivist, Light User or All-Rounder — with a short story and a suggested next step from Tuhi.
- What does "What you actually work on" show in the Storage Profile?
It shows the files you've opened recently — your real working set — against everything you store, by type and folder, with an expandable list you can reveal in Finder.
- What does Compute exact sizes do in the Storage Profile?
It replaces the quick estimate in What's stored with precise, measured bytes per file category. It takes a little longer and is paced around your own work.
- What does Where it lives show in the Storage Profile?
It shows how your storage is split across this Mac, your external drive and the cloud, using real usage read from each cloud provider rather than just local copies.
- How does the Storage Profile know how much I store in my cloud accounts?
It reads each linked account's real usage live from the provider and, once analysed, shows file types, recent activity and how much is online-only. Large accounts are sampled and results are cached for a day.
- What does the Free up button next to a cloud file in Biggest space-users do?
It frees a downloaded cloud file's local space without deleting it: iCloud files become online-only in place; for Google Drive, Dropbox and OneDrive it opens Finder at the provider's Remove Download control.
- Why don't my big online-only cloud files show up in Biggest space-users?
Online-only files take no space on your Mac until opened, and Biggest space-users ranks files by space actually used on disk, so they're left off. Downloaded cloud files do appear, with a Free up button.
- What are the Suggestions in the Storage Profile?
They're next steps tailored to your Mac from what the profile found; each opens the right Storage Studio tool, and nothing happens until you act there.
- Does the Storage Profile send information about my files anywhere?
No. The Storage Profile is measured on your Mac and nothing personal leaves it, including your working set and persona.
- What do Storage Studio's storage charts show?
They show how full your built-in and fast drives have been over time, on one chart with separate scales. You can choose ranges, zoom, hover for exact values, and break down any period. History stays on your Mac.
- How do I zoom into a period on the storage chart?
Drag across the chart to zoom into a range, scroll to pan, and hover for exact daily values. Seventeen range chips run from 24h to All time, and your last choice is remembered.
- Why does the storage chart have two different scales?
Your built-in and fast drives are often very different sizes, so each gets its own colour and scale; otherwise the smaller drive's changes would be flattened.
- How do I export my storage chart or history?
Right-click the chart and choose Export PNG… for an image or Export CSV for the full history as a spreadsheet file.
- How much storage history does Storage Studio keep?
About a year, kept on your Mac; older entries are trimmed automatically. Export to CSV periodically if you want a longer archive.
- Why is my storage chart empty or nearly empty?
The history builds from the day Storage Studio starts recording, so a new setup has little to show yet. The trend fills in over the following days.
- I freed space but the free-space chart barely moved — why?
The line is a live reading of everything at once: cleared space may already have counted as available, new files may have been written, or your Mac may be briefly holding the freed space. Drag across the period for the breakdown.
- How do I find the biggest individual files on my Mac with Storage Studio?
Open the Storage Profile's Biggest space-users list, which ranks files by the space they really use on your disk. For folders, use Biggest on this disk in What's Using Space.
- What does the "On your fast drive, not this Mac" chart show?
It shows how much of your data is on your fast drive instead of this Mac, measured from the drive. It goes down if you move something back, so it can fall as well as rise.
- What do the "Data transferred OUT" and "IN" charts show?
They show, for the last 30 days, how much data left your built-in drive (OUT) and came back to it (IN) each day, stacked by service — fast drive or cloud account.
- What does Storage Studio itself keep on my Mac and on my drive?
The Storage Studio's own footprint card in Storage Profile shows what the app keeps on your Mac (app, records, logs, caches, safety copies, files kept for you) and on your drive (moved folders, offloaded apps, versions, Recycle Vault), and what each is for.
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