Delta Drive, Delta Trust & My Drive · Delta Trust backups

Why does my Documents folder look empty in Delta Drive when it's backed up?

Short answer: Backing a folder up to Delta Trust doesn't copy it into Delta Drive — vault backups can't be browsed. To see the files in your drive, press Keep a copy of my Documents here in Delta Drive.

Because backing a folder up to Delta Trust doesn't put its files in Delta Drive. Vault backups are deliberately impossible to browse, so a folder that's only backed up to the vault shows as empty in your drive. That's the guarantee working, not a fault.

To see the real files in Delta Drive, open Documents (or Desktop or Pictures) in the drive and press Keep a copy of my Documents here — or use the same switch on the folder's right-click menu or the Copies screen.

See keeping a copy of Documents in Delta Drive.

Last reviewed

Also available as Markdown and JSON.