External drives · Setting up your drive
My drive shows "Mounted, not set up" even though I set it up before — why?
Short answer: Storage Studio can't find the tag it added at setup — usually a different drive or volume is attached, or the drive was erased or its Storage Studio folder deleted or renamed. Check the right drive and folder are there before setting it up again.
Storage Studio recognises a drive by the tag it added during setup, inside its folder on the drive. If it no longer finds it, the usual reasons are:
- A different drive, or a different volume on the same drive, is connected.
- The drive was erased, or Storage Studio's folder on it was deleted or renamed.
Check that the right drive is plugged in and that its Storage Studio folder is still there in Finder. If the drive was erased, the items that had been moved to it are gone from it too — restore them from a backup, and set the drive up again only once you've checked.