External drives · Checking your drive

What does "Some files we moved to your fast drive aren't on it any more" mean?

Short answer: Some items Storage Studio moved are missing from the drive while their shortcuts remain. It won't fake an empty folder. Reconnect the right drive; if they're really gone, restore from a backup or let Storage Studio remove the dead link.

Storage Studio checks the things it moved, and found that some of them are no longer on the drive while the shortcut on your Mac still points there. It deliberately does not put an empty folder in their place, because that would hide the fact that data is missing — and the app that uses it would carry on as if nothing were wrong.

What to do:

  1. Make sure the right drive is connected and mounted — if it's unplugged or a different drive is attached, reconnect your fast drive.
  2. If the drive is connected, check whether the files were deleted or moved on the drive by hand, and restore them from a backup if you have one.
  3. If they're genuinely gone, accept Storage Studio's offer to remove the dead link so the app can start fresh.

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