Getting started · Help, tips and support
How do I add more details to feedback I already sent?
Short answer: Reply to the verification email from when you sent it — the team sees your reply on the same record. Quote the reference ID shown after sending if you write in another way.
Reply to the verification email you received when you sent the feedback — the team sees your reply on the same record. After sending, the form also shows a reference ID; mention it if you write in another way.
If the form couldn't send because you were offline, an orange strip at the bottom says why and your text is kept — click Send again once you're back online.