Getting started · The setup wizard

Why does Storage Studio keep saying the service is stopped?

Short answer: The background service isn't running. Click Start Service; if that fails, use Restart now on the Background service row in Settings → Services, then Verify Setup… or Set Up / Reinstall….

It means the background service that runs automatic work isn't running. Normally clicking Start Service fixes it within about 30 seconds.

If it doesn't:

  1. Open Settings → Services and click Restart now on the Background service row.
  2. Still stuck? Run More → Verify Setup…, which checks the service and offers a fix.
  3. As a last step, use More → Set Up / Reinstall… to reinstall the service, or restart your Mac — it starts automatically at login.

Nothing you've moved is affected while the service is stopped.

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