Licensing & payments · Buying, coupons and onboarding codes

I paid by bank payment — when will my licence arrive?

Short answer: Once the payment clears — bank payments can take a few days. Your licence email with the Activate button and License Code arrives then; there's nothing to do meanwhile.

Once the payment has cleared, which for bank payments can take a few days. Your licence is issued at that point, and the email with your Activate Storage Studio button and License Code arrives then — not straight after checkout. There's nothing you need to do meanwhile.

Card payments clear at once, so if you're waiting on a card payment and nothing has arrived, check your spam folder or use Email me my licence key again in Settings → License. If a bank payment fails instead of clearing, no licence is issued and you can buy again with another way of paying.

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