Licensing & payments · Your licence and your Macs
How do I move my licence to a new Mac?
Short answer: Remove the licence from the old Mac if you can, ask support to release the Mac lock, then activate on the new Mac with the same email and License Code.
Ask us to release the lock, then activate on the new Mac with the same email and License Code.
- On the old Mac (if you still have it), open Settings → License and click Remove from this Mac.
- Reply to your activation email or contact support@storagestudio.us to release the Mac lock.
- On the new Mac, enter your email and License Code in Settings → License.
Your subscription isn't affected — billing carries on as normal.