Privacy & safety · Accounts, passwords and keys

Why do I have to re-enter my account details on a new Mac?

Short answer: Your saved secrets and some private settings are encrypted so only the original Mac can read them. A copy on another computer is unreadable by design, so a new Mac asks you to enter them again.

Because your saved secrets and a few private settings are encrypted so that only the Mac they were saved on can read them. That's deliberate: a copy of the file on another computer — or in someone else's hands — is unreadable.

Reinstalling on the same Mac restores everything cleanly. On a different Mac, Storage Studio simply asks you to enter those details again.

Last reviewed

Also available as Markdown and JSON.