Troubleshooting & messages · Background service, pauses and self-healing
How do I get Storage Studio's background service working again?
Short answer: Click Restart now on the Background service row in Settings → Services; if that fails, reopen Storage Studio, restart your Mac, or re-run setup from the More menu to reinstall it.
The background service is the part of Storage Studio that does routine tidying even while the app is closed. When it stops reporting, the self-healing monitor tries to restart it on its own within a few minutes — but you can fix it straight away.
### Steps, in order 1. Open Settings → Services and click Restart now on the Background service row. 2. Still not responding? Quit Storage Studio and open it again. 3. Restart your Mac — the service is set to start at login. 4. If it says Not installed, re-run setup from the More menu; its Get everything ready step reinstalls the service.
If none of that works, contact support and mention which step you reached.